COMPREHENSIVE OPERATIONAL ANALYSIS OF THE CITY'S PUBLIC TRANSIT SYSTEM

Location: Virginia
Posted: Oct 7, 2026
Due: Nov 12, 2026
Agency: City of Lynchburg
Type of Government: State & Local
Category:
  • 81 - Containers, Packaging, and Packing Supplies
Solicitation No: 2027-025
Publication URL: To access bid details, please log in.
Bid Number: 2027-025
Bid Title: COMPREHENSIVE OPERATIONAL ANALYSIS OF THE CITY'S PUBLIC TRANSIT SYSTEM
Category: Request for Proposals
Status: Open
Description:

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Publication Date/Time:
10/7/2026 12:00 AM
Closing Date/Time:
11/12/2026 4:00 PM
Contact Person:
STEPHANIE.SUTER@LYNCHBURGVA.GOV
Related Documents:

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REQUEST FOR PROPOSALS TITLE PAGE
Include This Page as the First Page in Your Proposal Response
Proposal Title: Comprehensive Operational Analysis of the City's Public Transit System
This is the City of Lynchburg's Request for Proposals (RFP) No. 2027-025 issued October 7, 2026. Direct inquires
for information should be directed to Stephanie Suter: stephanie.suter@lynchburgva.gov or 434-455-3963. All
requests for clarification of or questions regarding this RFP must be made in writing and be received by 2:00 PM
on November 5, 2026. All responses to this solicitation shall be in strict accordance with the requirements set forth
in this RFP document and the ensuing contract documents.
Sealed proposals will be publicly accepted prior to 4:00 PM, November 12, 2026; however, only the names of firms
responding will be available for announcement. Proposals received after the stated due date and time shall not be
considered and will be returned to the Offeror. Submit proposals in a sealed, opaque envelope, and put the RFP
number, title, due date and time on the lower left front. Offerors are responsible for having their proposal stamped
by Procurement Division staff before the deadline indicated above and acknowledge all addenda so issued in the
space provided below. Any alteration or changes to this RFP will be made only by written addendum issued by the
Procurement Division and all Offerors are responsible for obtaining issued addenda from the City's Procurement
website: https://www.lynchburgva.gov/Bids.aspx.
Acknowledge receipt of addenda here: No. __ __ Date: _ _ __ No. __ __ Date: _ _ No. ________ Date:
Submit Proposals: BY MAIL, GROUND DELIVERY, OR HAND DELIVER TO:
Procurement Division
Third Floor City Hall
900 Church Street
Lynchburg, Virginia 24504
Information the Offeror deems Proprietary is included in the proposal response in sections(s): ______________
See Paragraph B. on page 2 for guidelines on submitting proprietary information.
In compliance with this RFP and all the conditions imposed therein, the undersigned offers and agrees to furnish the
services in accordance with the attached proposal or as mutually agreed by subsequent negotiations. By my signature
below, I certify that I am authorized to bind the Offeror in any and all negotiations and/or contractual matters relating
to this Request for Proposals. Sign in ink and type or print requested information.
Full Legal Name of Offeror:
Fed ID OR SOC. SEC. NO.: Date:
Address: Phone: ( )
E-mail address:
Signature:
Typed or Printed Name, Title
City Procurement Manager's Signature

I. SUBMISSION OF PROPOSALS
A. To submit a proposal electronically, access the Submit Online button as part of the RFP description on the City's
Bid Postings webpage: https://www.lynchburgva.gov/Bids.aspx. All proposals submitted should be uploaded
as a single PDF file and must be submitted by the deadline. Late proposals will not be considered. Proposals
will be stored in a secure folder until after the deadline has passed then accessed by Procurement staff. Those
submitting an electronic proposal do not need to provide a printed copy.
B. Submission of Proprietary Information
Trade secrets or proprietary information submitted by an Offeror in connection with this procurement
transaction shall not be subject to public disclosure under the Virginia Freedom of Information Act; however,
the Offeror must invoke the protection of this section prior to or upon submission of the data or the materials,
and must identify the data or other materials to be protected and state the reason why protection is
necessary. (Section 2.2-4342 F. of the Code of Virginia). Offerors shall submit, in a separate section of the
proposal, any information considered proprietary and any copyrighted material and clearly identify the
information as proprietary and/or copyrighted information. Offerors may not declare their entire proposal
proprietary, nor may they declare proposed pricing to be proprietary. References may be made within the
body of the proposal to proprietary information; however, all information contained within the body of the
proposal not in the separate section labeled proprietary shall be considered Public Information.
C. Proposals having any erasures or corrections must be initialed by the Offeror in ink.
D. The City reserves the right to accept or reject any or all proposals, to waive informalities, and to reissue
any request for proposals and to award contracts to multiple Offerors. Any contract resulting from this
Request for Proposal shall not be exclusive to the successful firm. The City reserves the right to contract
with firms not party to the resultant contract for similar work if it determines this to be in their best interest.
E. By submitting a proposal, the Offeror agrees that the proposal will not be withdrawn for a period of 90 days
following the due date for proposal responses.
F. By submitting a proposal, the Offeror certifies that it has not combined, conspired or agreed to
intentionally rig, alter or otherwise manipulate, or to cause to be rigged, altered or otherwise manipulated
its proposal for the purpose of allocating purchases or sales to or among persons, raising or otherwise fixing
the prices of the goods or services, or excluding other persons from dealing with the City.
G. By submitting a proposal, the Offeror certifies that its proposal is made without collusion or fraud and that
it has not offered or received any kickbacks or inducements from any other Offeror, supplier, manufacturer
or subcontracting firm in connection with its proposal; and that it has not conferred on any public employee
having official responsibility for this procurement transaction any payment, loan, subscription, advance,
deposit of money, services or anything of more than nominal value, present or promised.
H. Nothing herein is intended to exclude any responsible Offeror or in any way restrain or restrict competition.
All responsible Offerors are encouraged to submit proposals.
I. It is the policy of the City of Lynchburg to maximize participation by minority and women owned business
enterprises in all aspects of City contracting opportunities. The city does not discriminate against faith-
based organizations.
J. The city will not be responsible for any expense incurred by any Offeror in preparing and submitting a
proposal. All proposals submitted will become the property of the City.
K. By submitting a proposal, the Offeror is certifying that Offeror is not currently debarred by the city or in a
procurement involving federal funds by the Federal Government. A copy of the city debarment procedure
in accordance with Section 18.1-10 of the City's Procurement Ordinance is available upon request.
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II. PURPOSE
The City of Lynchburg ("City") is seeking proposals from qualified and experienced Consultants
("Consultant") to develop a Comprehensive Operaonal Analysis (COA) of the City's local public transit
service, Greater Lynchburg Transit Company ("GLTC"). The City seeks a COA that includes a review of current
operaons to include fixed routes, paratransit, and the micro transit pilot area as well as a financial analysis
taking into account GLTC revenues, requests for City funding, and Federal funding. Best pracces, adjusng
service levels, and innovaons in public transit should all be discussed during the COA process.
III. BACKGROUND
The City of Lynchburg was established in 1786, incorporated as a town in 1805 and became a city in 1852.
The city is 50 square miles with a populaon of 81,677 residents. The City's populaon is 61% white, 27%
African American with the remainder being other race. The city has a median age of 28.6 years, a median
household income of $57,947, and a poverty rate of 18.6%.
The city is located near the geographic center of Virginia and is part of a Metropolitan Stascal Area (MSA)
with 269,169 residents including the counes of Amherst, Bedford and Campbell.
Home to five public/private colleges and universies, 12 parks, 24 playgrounds and 8 community centers,
the city's major employment sectors include educaon, healthcare, nuclear technology and manufacturing.
The largest employers include Centra Health, Liberty University, BWX Technologies, Framatome and
Lynchburg City Schools.
Public transit has been available in the city since 1880 when a group of cizens began a subscripon stock
program and laid streetcar rails for horse drawn cars from Main Street, via 5th Street, to Miller Park. This
private system evolved to electric street cars to buses. This private system was operated by the Lynchburg
Transit Company unl the 1970's when the private transit model was no longer economically feasible due
to suburbanizaon, automobile use and the end of discriminatory housing which barred minority groups
from certain areas of the city. In 1974 the Lynchburg Transit Company was purchased by the City of
Lynchburg and renamed the Greater Lynchburg Transit Company (GLTC). GLTC is governed by a 9-member
City Council appointed board and is a publicly owned, non-profit transit provider and is privately managed
by Transdev.
GLTC currently operates 37 buses on 14 bus fixed routes within the City of Lynchburg and a poron of
Madison Heights (Amherst County), Monday through Friday, 5:00 AM to 10:15 PM, and 10 fixed routes on
Saturday between 6:00 AM and 10:15 PM. No service is operated on Sundays or major holidays. On demand
paratransit service and a micro-transit pilot program in the western part of the city are also operated by
GLTC. The transfer staon located at 800 Kemper Street serves as the main transfer point for passengers and
administrave offices and the maintenance shop are located at 419 Bradley Drive.
IV. SCOPE OF SERVICES
The city is commied to enhancing the overall experience for passengers and ensuring that transit
operaons are efficient, sustainable, accessible and fiscally responsible. The purpose of this RFP is to select
a consultant to conduct a comprehensive analysis aimed at opmizing transit operaons, exploring
innovave transit soluons to the last mile of the transit system, and accessibility.
Objectives of the study include but are not limited to:
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V. PROPOSAL PREPARATION
Proposals must address the items included in the Scope of Services and the Criteria for Proposal Evaluation.
Proposals should be prepared simply, providing straightforward and concise responses to requests for
information and descriptions of qualifications and capabilities. Responses shall be limited to no more than
20, one sided, or 10 double sided pages including all other materials, but excluding the cover and Title
Page. Each copy of the proposal must be bound with all documentation in a single volume where practical.
Failure to do so will result in a lowered evaluation. Incomplete proposals may be determined
nonresponsive. Proposals with extraneous information or staff will receive lower ranking.
Offerors should organize their proposals using the format described below:
Title Page
Furnish the REQUEST FOR PROPOSALS TITLE PAGE and include it as the first page of the proposal. The name
stated on the Title Sheet must be the full legal name of the Offeror and the address must be that of the
office which will have responsibility for the services provided. Offers should acknowledge receipt of
addenda on the Title Page. Failure to do so may result in the proposal being deemed non-responsive.
Section 1 - Project Understanding & Methodology
Describe the firm's approach to executing this project. Offerors must state how the firm will deliver the
desired outcomes and demonstrate their capability for rendering the scope of services. Include a brief
summary as to why the firm feels they are the best qualified to provide the requested services. Also provide

Public Engagement: Ensure that the analysis incorporates both internal and external stakeholder
feedback and provides mulple methods for community involvement.
Data Collecon and Analysis: Evaluate exisng data provided by the City and GLTC and determine if
there are any gaps in current data collecon.
Exisng Service Delivery: Evaluate the efficiency and effecveness of current transit services and
develop detailed route profiles to inform service opmizaon and planning decisions. Fixed route,
paratransit, and micro transit should all be included in the evaluaon. Idenfy any inefficiencies, gaps,
and opportunies for improvement.
Service Recommendaons: Provide data-driven, aconable recommendaons to opmize service
delivery, improve customer experience, and ensure long-term sustainability and growth of the transit
system. Recommendaons should be organized by priority and feasibility with clear differenaon
between constrained and unconstrained funding scenarios to reflect both funding limitaons and
opportunies.
While there are other transit related studies and plans underway throughout the region and state, this
analysis is specific to GLTC and maximizing services for its citizens. The city will provide any available
data to the selected firm in an effort to inform this analysis as well. The city aims to inform the FY2028
budget with the results of this analysis.
Mandatory Requirements:
1. Compliance with all applicable terms of this RFP and the subsequently negotiated Contract.
2. Compliance with all applicable standards of the associated profession.
3. Compliance with all applicable Federal, State and local laws.
V. PROPOSAL PREPARATION
Proposals must address the items included in the Scope of Services and the Criteria for Proposal Evaluation.
Proposals should be prepared simply, providing straightforward and concise responses to requests for
information and descriptions of qualifications and capabilities. Responses shall be limited to no more than
20, one sided, or 10 double sided pages including all other materials, but excluding the cover and Title
Page. Each copy of the proposal must be bound with all documentation in a single volume where practical.
Failure to do so will result in a lowered evaluation. Incomplete proposals may be determined
nonresponsive. Proposals with extraneous information or staff will receive lower ranking.
Offerors should organize their proposals using the format described below:
Title Page
Furnish the REQUEST FOR PROPOSALS TITLE PAGE and include it as the first page of the proposal. The name
stated on the Title Sheet must be the full legal name of the Offeror and the address must be that of the
office which will have responsibility for the services provided. Offers should acknowledge receipt of
addenda on the Title Page. Failure to do so may result in the proposal being deemed non-responsive.
Section 1 - Project Understanding & Methodology
Describe the firm's approach to executing this project. Offerors must state how the firm will deliver the
desired outcomes and demonstrate their capability for rendering the scope of services. Include a brief
summary as to why the firm feels they are the best qualified to provide the requested services. Also provide
Page 4 of 13

any additional best practices the firm suggests incorporating into the analysis. Provide a detailed schedule
with proposed milestones.
Section 2- Firms Qualifications
The Offeror must clearly state their firm's ability to meet or exceed the requested Scope of Services. Include
a brief history of the firm, years in business as an established firm, firm principals, size of firm (denote
partnerships or subcontractors necessary to facilitate full-service scope), and a specific listing of services
the firm is qualified to provide. Identify all disciplines available within the firm and those that will be
subcontracted to others which are relevant to the project scope. Include the name, position, telephone and
e-mail address of the contact person authorized to conduct negotiations and authorize final contracts or
otherwise bind the firm to a contractual relationship.
Section 3 - Staff Experience & Project Team
Provide a comprehensive list of personnel who will be assigned to this project and their direct relationship
in planning and implementation. Include resumes of each key individual and related professional and
educational experience in working with similar contracts. Identify their project team role and indicate their
time commitment based upon a 100% scale. Include a team organization chart and if any subcontractor
firms are used, they should be identified and their qualifications included in the proposal response.
Section 4 - References
Section 5 - Pricing
Provide a non-binding cost proposal for services to include all direct labor, indirect costs (overhead), profit,
and any other direct costs such as travel.
VI. CRITERIA FOR PROPOSAL EVALUATION AND METHOD OF AWARD
Criteria Points
Demonstrated understanding of the Scope of Work and proposed approach. 30
Demonstrated competency and firm qualifications. Identify all 20
disciplines available within the firm and those that will be
subcontracted.
Qualifications and relevant expertise of the Project Manager and Key 20
Personnel assigned to the project to include subconsultants.
Adequate resources and capabilities to perform the work within the time, budget and operational constraints that may be present. 10
Previous experience with similar scope, funding and public transit 10
requirements.
Estimated cost for services. 10
Adequate resources and capabilities to perform the work within the
time, budget and operational constraints that may be present.

any additional best practices the firm suggests incorporating into the analysis. Provide a detailed schedule
with proposed milestones.
Section 2- Firms Qualifications
The Offeror must clearly state their firm's ability to meet or exceed the requested Scope of Services. Include
a brief history of the firm, years in business as an established firm, firm principals, size of firm (denote
partnerships or subcontractors necessary to facilitate full-service scope), and a specific listing of services
the firm is qualified to provide. Identify all disciplines available within the firm and those that will be
subcontracted to others which are relevant to the project scope. Include the name, position, telephone and
e-mail address of the contact person authorized to conduct negotiations and authorize final contracts or
otherwise bind the firm to a contractual relationship.
Section 3 - Staff Experience & Project Team
Provide a comprehensive list of personnel who will be assigned to this project and their direct relationship
in planning and implementation. Include resumes of each key individual and related professional and
educational experience in working with similar contracts. Identify their project team role and indicate their
time commitment based upon a 100% scale. Include a team organization chart and if any subcontractor
firms are used, they should be identified and their qualifications included in the proposal response.
Section 4 - References
Provide a list of three (3) current and/or past work assignments that the firm has directly contracted to
provide within the last five (5) years which are similar in scope and delivery. Include a brief description of
services provided, dates of service, organizational name, contact person and title, address, telephone
number and e-mail address. The city reserves the right to check references and other information provided
within the submitted proposal.
Section 5 - Pricing
Provide a non-binding cost proposal for services to include all direct labor, indirect costs (overhead), profit,
and any other direct costs such as travel.
VI. CRITERIA FOR PROPOSAL EVALUATION AND METHOD OF AWARD
The following criteria will be used in the evaluation and rating of proposals for the selection of an
architect for the proposed project:
Criteria Points
Demonstrated understanding of the Scope of Work and proposed
30
approach.
Demonstrated competency and firm qualifications. Identify all
disciplines available within the firm and those that will be 20
subcontracted.
Qualifications and relevant expertise of the Project Manager and Key
20
Personnel assigned to the project to include subconsultants.
Adequate resources and capabilities to perform the work within the
10
time, budget and operational constraints that may be present.
Previous experience with similar scope, funding and public transit
10
requirements.
Estimated cost for services. 10
Page 5 of 13

Method of Award
Following evaluation of the written proposals as submitted, presentations shall be held prior to selection.
The opportunity to present shall be made to two or more Offerors deemed to be fully qualified and best
suited among those submitting proposals, on the basis of the factors involved in the Request for Proposal,
and respondents ranked 1, 2, 3 or more. Upon completion of the presentations the selection committee
shall select the number 1 ranked firm, and the city shall begin negotiations with that firm in an attempt to
reach an agreement to provide the services. Price shall be considered but need not be the sole determining
factor. If after negotiations have been conducted with the top-ranked firm, an agreement cannot be
reached, negotiations will be terminated with that firm, and negotiations begin with the firm ranked
number 2. This procedure will continue until an agreement is reached or negotiations are terminated
and the services re- solicited. At any stage of the selection process should the City determine in writing
and in its sole discretion that only one Offeror is fully qualified, or that one Offeror is clearly more highly
qualified than the others under consideration, a contract may be negotiated and awarded to that Offeror.
The City reserves the right to select the Offeror that best meets the needs over the period of the contract,
including budgetary and regulatory requirements.
Notice of Award will be posted on the City's website.
VII. GENERAL TERMS AND CONDITIONS
The Contract for Services ("Contract" or "Agreement") with the successful Offeror will contain the following
Terms and Conditions. Offerors taking exception to these terms and conditions or intending to propose
additional or alternative language must (a) identify with specificity the City Terms and Conditions to which
they take exception or seek to amend or replace; and (b) include any additional or different language
with their proposal. Failure to both identify with specificity those terms and conditions Offeror takes
exception to or seeks to amend or replace as well as to provide Offeror's additional or alternate Contract
terms may result in rejection of the proposal.
A. Subcontracting and Assignment of Work
The Service Provider shall not subcontract or assign portions of the work, other than those specifically
defined in the contract, without the express written consent of the City. A description of any work the
Offeror proposes to subcontract shall be submitted to the City for review and approval along with the
name and address of the individual, firm, or corporation that is the proposed subcontracting firm. This
submittal shall also include a list of the key personnel that the subcontractor will assign to the project. All
work performed by any subcontractor shall be coordinated by the Service Provider who shall be
responsible to the City for all work performed by any subcontractor or special Service Provider.
B. Independent Successful Firm
The Service Provider is an independent firm and nothing contained in a subsequent contract shall constitute
or designate such firm or any of its agents or employees as employees of the City.
C. Notification
Any notice required by the contract shall be effective if given by registered mail, return receipt requested,
to the Service Provider in the name and at the address given in its proposal submission, provided that
change of address shall be effective if given in accordance with this paragraph. Unless otherwise specified,
any notice to the City shall be given to the City of Lynchburg, Procurement Manager, 900 Church Street,
Page 6 of 13

Lynchburg, VA 24504. The Service Provider agrees to notify the City immediately of any change in legal
status or of address. Any notice provided in accordance with this paragraph shall be deemed to have
been completed five calendar days after the date of mailing.
D. Cooperative Procurement
As authorized in 2.2-4304 of the Code of Virginia, this procurement is being conducted on behalf of and
may be used by public bodies, agencies, institutions and localities of the several states, territories of the
United States, and the District of Columbia with the consent of the Service Provider.
E. Termination
Subject to the provisions below, the contract may be terminated by the City upon thirty (30) days advance
written notice to the Service Provider; but if any work or service hereunder is in progress, but not
completed as of the date of termination, then the contract may be extended upon written approval of the
City until said work or services are completed and accepted. All information and materials gathered
and/or prepared by or for it under the terms of the contract shall be delivered to, become and remain the
property of the City. The City shall have the right to use and reproduce the data and reports submitted
hereunder, without additional compensation to the Service Provider.
Termination for Convenience:
The City may terminate this contract for convenience at any time in which case the parties shall negotiate
reasonable termination costs.
Termination for Cause:
In the event of Termination for Cause, the thirty (30) days advance notice is waived, and the Service
Provider shall not be entitled to termination costs.
Termination Due to Unavailability of Funds in Succeeding Fiscal Years:
If funds are not appropriated or otherwise made available to support continuation of the performance of
this Contract in a subsequent fiscal year, then the Contract shall be canceled and, to the extent permitted
by law, the Service Provider shall be reimbursed for the reasonable value of any non-recurring costs
incurred but not amortized in the price of the supplies or services delivered under the Contract.
F. Laws and Regulations
The Successful firm shall abide by all Federal, State and Local laws and regulations governing the
provision of the services provided for in the contract. The Successful firm shall give notice and comply
with all laws, ordinances, rules, regulations, and lawful orders of any public authority bearing on the
performance of the work.
By entering this Contract, the Service Provider certifies that it does not and will not during the performance
of this Contract violate the provisions of the Federal Immigration Reform and Control Act of 1986, which
prohibits employment of illegal aliens.
This contract shall be governed and construed in all respects by its terms and by the laws of the
Commonwealth of Virginia. Any legal proceedings arising out of or related to this contract shall be filed
by the parties in the City of Lynchburg General District Court or the Lynchburg Circuit Court.
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G. Additional Services
The city may add to the Scope of Services any services of a similar nature to those specified in the
Scope of Services of this Request for Proposals as mutually agreed to at a price mutually agreed upon.
H. Severability
Each paragraph and provision of the resultant contract will be severable from the entire contract and if
any provision is declared invalid, the remaining provisions shall remain in effect.
I. Licenses and Permits
The successful firm shall secure and pay for all permits, governmental fees and licenses necessary for
the proper execution and completion of the work which are legally required prior to and during the
work. The city will not charge for any permits required by the City of Lynchburg.
J. Nondiscrimination
If the resultant contract exceeds $10,000, during the performance of the contract, the Service Provider
agrees as follows:
a. The Service Provider will not discriminate against any employee or applicant for employment because
of race, religion, color, sex or national origin, except where religion, sex or national origin is a bona
fide occupational qualification reasonably necessary to the normal operation of the Service Provider.
The Service Provider agrees to post in conspicuous places, available to employees and applicants for
employment, notices setting forth the provisions of this non-discrimination clause.
b. The Service Provider, in all solicitations or advertisements for employees placed by or on behalf of
the Service Provider, will state that such Service Provider is an equal opportunity employer.
c. Notices, advertisements and solicitations placed in accordance with federal law, rules or regulations
shall be deemed sufficient for the purpose of meeting the requirements of this section.
d. The Service Provider will include the provisions of the foregoing paragraphs a, b and c in every
subcontract or purchase order of over $10,000, so that the provisions will be binding upon each
subcontracted firm or vendor.
K. Payments to Successful firms
Payments to the Service Provider shall be made within 30 days after receipt of an approved invoice for
services provided in the previous month. Backup documentation for each invoice shall be provided in
detail satisfactory to the City. The Service Provider's records and documentation supporting such
invoices shall be made available to the City upon reasonable request. The Service Provider agrees to retain
all records, documents and support materials relevant to the contract for a period of five years following
final payment. Invoices must be prepared in formats as required by funding agencies.
In accordance with Virginia Code Section 2.2-4354 the Service Provider agrees that:
1. Should any contractor be employed by the Service Provider for the provision of any goods or
services under this Contract, the Service Provider agrees to the following:
(a) The Service Provider shall, within seven days after receipt of any payments from the City
pursuant to this Contract, either:
(1) Pay the subcontractor for the proportionate share of the total payment received
Page 8 of 13

from the city attributable to the goods or services provided by the subcontractor; or
(2) Notify the City, as applicable, and the subcontractor, in writing, of the intention to
withhold all or a part of the subcontractor's payment with the reason for
nonpayment. Written notice to the City shall be given to: City of Lynchburg
Procurement Manager,
900 Church Street, Lynchburg, VA 24504.
(b) The Service Provider shall pay interest to the subcontractors, at the rate of one percent per
month on all amounts owed to the subcontractor that remain unpaid after seven days
following receipt of payment from the City for goods or services provided under this
Contract, except for amounts withheld under subparagraph (a)(2) above.
(c) The Service Provider shall include in each of its subcontracts a provision requiring each
subcontractor to include or otherwise be subject to the same payment and interest
requirements with respect to each lower-tier subcontractor's firm.
(d) The Service Provider's obligation to pay an interest charge to a subcontractor shall not be
an obligation of the City.
(e) No contract modification shall be allowed for the purpose of providing reimbursement for
these interest charges. No cost reimbursement claim shall include any amount for
reimbursement of these interest charges.
L. Contractual Claims
Any claims by a contractor or anyone claiming on the contractor's behalf against the City arising under or
relating to a contract shall only be resolved as specified in the City's Procurement Ordinance, Sec.
18.1-7, ensuring timely notice of the claim.
The contractor shall give the City written notice of any claim within ten (10) days of the beginning of the
occurrence of the event leading to the claim being made. The written notice shall be a document from
the contractor addressed to the City official or employee designated by the contract to receive such notice,
or if no one is so designated, to the City Manager. The written notice shall clearly state the contractor's
intention to make a claim, shall describe the occurrence involved, and shall be transmitted in a manner
to ensure receipt by the City. The contractor shall submit the claim and any supporting data to the City
within thirty (30) days of the occurrence, giving rise to the claim ends. The burden shall be on the
contractor to substantiate that it has given written notice and submitted its claim in accordance with this
provision.
M. Taxes
The Service Provider shall pay all City, State and Federal taxes required by law enacted at the time
proposals are received and resulting from the work or traceable thereto, under whatever name levied.
Said taxes shall not be in addition to the contract price as the taxes shall be an obligation of the Service
Provider and not of the City and the City shall be held harmless for same by the Service Provider.
N. Indemnification
To the fullest extent permitted by law, the Service Provider, for itself, heirs, representatives, successors
and assigns agree to save, defend, keep harmless and indemnify the city and all of its officials, agents and
employees (collectively, the "City") from and against any and all claims, loss, damage, injury, costs
(including court costs and attorney fees), charges, liability or exposure, however caused, resulting
from, arising out of or in any way connected with the Service Provider's performance (or nonperformance)
of the contract terms or its obligations under this contract.
Page 9 of 13

O. Contract Assignment
The resultant contract may not be assigned, in whole or part, without the written consent of the City.
The rights and obligations of the Service Provider are personal and may be performed only by the Service
Provider. Any purported assignment that does not comply with this provision is void. This contract is
binding upon and incurs to the benefit of the parties and their respective permitted successors and assigns.
P. Royalty and License Fees and Copyright, Trademark and Patent Protection
The Successful firm shall pay all royalty and license fees relating to the items covered by the contract. In
the event any third party shall claim that the manufacture, use and sales of these goods offered hereby
constitutes an infringement of any copyright, trademark, or patent, the Offeror shall indemnify and hold
harmless the City from any cost, expense, damage or loss incurred in any manner by the City on account of
such alleged infringement.
Q. Precedence of Documents
The precedence of documents shall be as follows: the CONTRACT, the Request for Proposals and the
Offeror's response to the Request for Proposals.
R. Insurance
The Service Provider shall be required to maintain in force such insurance, in amounts acceptable to the
City, as will protect it and the City from claims which may arise out of or result from the execution of the
work, whether such execution be by the firm, its employees, agents, subcontractors or by anyone for
whose acts any of them may be liable. This coverage should include, at a minimum, Worker's
Compensation and General Liability (including premises/operations, independent successful firms,
products and completed operations, contractual liability and personal injury liability). All insurance
shall be provided by companies authorized to conduct business in the Commonwealth. The Service
Provider shall furnish the City with an original Certificate of Insurance upon request. The Certificate
should name the City as additional insured under their General Liability coverage. The Service Provider
shall notify the City at least 30 days prior to policy cancellation, non-renewal or reduction of coverage.
S. Administrative Appeals Procedure
(a) The following are the exclusive procedures for a bidder or offeror to protest the City's award or
decision to award a contract.
(1) Any protest to award a contract shall be in writing and shall be delivered so that it is received
by the City Manager not later than five (5) business days after announcement of the award
or decision to award, whichever comes first. Otherwise, any such protest shall be deemed
to be waived.
(2) Except for a protest of an emergency or sole source procurement, a protest of a city award or
decision to award a contract may only be made by a person who submitted a bid or proposal
for the procurement at issue and who was reasonably likely to have its proposal accepted but
for
the City's decision. In the case of an emergency or sole source procurement, a protest may
only be made by a person who can show that he was reasonably likely to have submitted a
successful bid or proposal if the procurement had been other than emergency or sole source.
Page 10 of 13

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