OPERATIONAL EFFICIENCY ASSESSMENT

Request for Proposal
RFP #26-908
September 11, 2026
For the provision of
OPERATIONAL EFFICIENCY ASSESSMENT
For
Augusta, Georgia on behalf of the Administrator's Office
RFP Due Date: Monday, October 19, 2026, at 3:00 p.m.
One Original and One Electronic Version of RFP
on a USB Drive shall be submitted
Andy Penick, CPSM, GCPM
Procurement Director
535 Telfair Street, Suite 605
Augusta, Georgia 30901
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 1 of 44

Request for Proposal
Sealed proposal will be received at this office until Monday, October 19, 2026 @ 3:00 p.m.
RFP openings are open to the public in the Procurement Department located at 535 Telfair
Street, Suite 605, Augusta, GA 30901 and virtually via Teams: Meeting ID: 269 401 710 694 258
Passcode: Sq3Xg9K5 furnishing:
RFP #26-908 Operational Efficiency Assessment for Augusta-Richmond County (herein
"Augusta", "CITY"), Augusta Administrator's Office
No proposals will be accepted by email. All submittals must be received during our normal
office hours from 8:30 a.m. to 5:00 p.m., Monday through Friday. No proposals may be
withdrawn for a period of ninety (90) days after proposals have been opened, pending the
execution of contract with the successful vendor.
RFP documents, and all Addenda, may be viewed on the Augusta, Georgia website under
the Procurement Department ARCbid menu (https://www.augustaga.gov/681/ARCBid),
Euna OpenBids (https://network.demandstar.com) and Georgia Procurement Registry
website located at (https://ssl.doas.state.ga.us/gpr/index). Bidders must mark the RFP
number on the outside of the submittal envelope. Addenda will also be posted on the
above listed website.
A pre-qualification/proposal conference will be held on Monday, October 5, 2026 @ 2:00
p.m. in the Procurement Department located at 535 Telfair Street, Suite 605; Augusta, GA
30901 and virtually via Teams; Meeting ID: 216 796 759 918 090 Passcode: 9C7aB65T.
All request for clarifications or interpretations must for this proposal must be submitted in
writing by electronic email to procbidandcontract@augustaga.gov to the Procurement
Department on or before the close of business Wednesday, October 7, 2026 @ 5:00 P.M.
Questions, request for clarifications or interpretations regarding this proposal must be
submitted to the Procurement Department:
Augusta Procurement Department
Attn: Ms. Nancy Williams
535 Telfair Street - Room 605
Augusta, Georgia 30901
Phone: 706-821-2422
Email: procbidandcontract@augustaga.gov
Bidders are cautioned that acquisition of the proposal documents through any source other
than the office of the Procurement Department is not advisable. Acquisition of proposal
documents from unauthorized sources placed the bidder at the risk of receiving incomplete
or inaccurate information upon which to base his qualifications.
No proposals will be accepted by email; all proposals must be received by mail or hand
delivered.
Publish:
Augusta Chronicle September 10, 17, 24, 2026 & October 1, 2026
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 2 of 44

RFP OPENINGS:
All RFP openings are open to the public, either in person in the Procurement Department
located at 535 Telfair Steet, Suite 605, Augusta, GA 30901, or teleconferencing. Bidders may
attend but are not required to do so. Augusta uses the Microsoft Teams application for those
wanting to attend virtually. The application is free to use. The Bid Opening is Monday
October 19, 2026, at 3:00 p.m.
Follow these instructions to attend virtually via TEAMS:
1. Go to: https://teams.microsoft.com/meet/269401710694258?p=Whcgh8Jij0aShWsJY1
2. Enter Meeting ID: 269 401 710 694 258
3. Passcode: Sq3Xg9K5
A pre-qualification/proposal conference will be held on Monday, October 5, 2026 @ 2:00
p.m. in the Procurement Department located at 535 Telfair Street, Suite 605; Augusta, GA
30901 and virtually via Teams; Meeting ID: 278 793 681 718 590; Passcode: DB2kb3RC.
Follow these instructions to attend virtually via TEAMS:
1. Go to: https://teams.microsoft.com/meet/216796759918090?p=wWPOkMlMDVdPJah5R6
2. Enter Meeting ID: 216 796 759 918 090
3. Passcode: 9C7aB65T
INSTRUCTIONS TO SUBMIT A PROPOSAL
1.1 Purpose: The purpose of this document is to provide general and specific information
for use by Bidders in submitting a proposal to OPERATIONAL EFFICIENCY ASSESSMENT.
1.2 How to view the Augusta Code: All proposals are governed and awarded in
accordance with the applicable federal and state regulations and the Augusta,
Georgia Code. To view the Code visit Augusta's website at www.augustaga.gov or
http://www.augustaga.gov/index.aspx?NID=685 Guidelines & Procedures.
1.3 Compliance with laws: The Bidder shall obtain and maintain all licenses, permits,
liability insurance, workman's compensation insurance and comply with any and all
other standards or regulations required by federal, state or Augusta, Georgia statute,
ordinances and rules during the performance of any contract between the Bidder
and Augusta, Georgia. Any such requirement specifically set forth in any contract
document between the Bidder and Augusta, Georgia shall be supplementary to this
section and not in substitution thereof.
1.4 Bids For All Or Part: Unless otherwise specified, County reserves The Right To make an
award(s) for all Items, or categories, or specific line items, to one or more bidders.
Bidder may restrict their bid to consideration in the aggregate by so stating but must
name a unit price on each item submitted upon.
1.5 All protests shall be made in writing to:
Attn: Andy Penick, Procurement Director
535 Telfair Street, Suite 605
Augusta, GA 30901
Email: procbidandcontract@augustaga.gov
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 3 of 44

1.6 Augusta, Georgia License Requirement: If applicable, For further information contact
the License and Inspection Department at 706 312-5050. Include the following, if
applicable.
A. General CONSULTANT's' License Number in accordance with O.C.G.A. 43-41
B. Utility CONSULTANT' License Number in accordance with O.C.G.A. 43-14
C. Any other license that may be required in this document
1.7 Terms of Contract: This is a one-time procurement, with no anticipated renewals.
1.8 For the purpose of this RFP, "Bidder", "Consultant", "CONSULTANT'", "Company",
"Firm", "Agency", "Proposer", or "Offeror", shall all mean one-and-the same, with no
distinction between them.
1.9 All submittals must be received during our normal office hours from 8:30 a.m. to 5:00
p.m., Monday through Friday.
1.10 All Bidders responding are cautioned to read this RFP carefully for understanding and
request clarification from Augusta, Georgia on any questions pertaining to this RFP.
The Proposer should examine all documents and requirements of the services
requested to become fully informed. Failure to examine these areas will not relieve
the successful Proposer of its obligation to furnish all products and services necessary
to carry out the provisions of the contract. After RFPs have been submitted, the
vendor shall not assert that there was a misunderstanding concerning the quantities
of work or of the nature of the work to be done.
1.11 All questions must be submitted in writing by email to
procbidandcontract@augustaga.gov to the office of the Procurement Department
by Wednesday October 7, 2026 @ 5:00 p.m. Issues and responses addressed in any
other manner will not be considered valid or binding in consideration of proposals or
any subsequent contract negotiations.
1.12 Augusta will respond to any Proposer's questions received in compliance with the
above schedule. All relevant and significant questions that have been submitted in
writing prior to the deadline will be compiled, and answers will be posted by
addendum and emailed to Proposers. Failure to provide all of the requested
information may cause the proposal to be rejected as non-responsive.
1.13 Interested and qualified firm(s) and/or party(ies) are requested to make a response
to accomplish the Scope of Services described herein. The response is to be signed
by a duly authorized official of the firm and must be submitted in the time, manner,
and form prescribed. For a proposal to be considered it must remain valid for at least
90 days after RFPs have been opened, pending the execution of contract with the
successful vendor.
1.14 If an award of contract is awarded as a result of this solicitation, the contract will be
made on the basis of the response which best satisfies the intent of this RFP and other
factors considered in the best interest of the CITY. Negotiations may be undertaken
with the firm whose proposal shows them to be the most qualified, responsible, and
capable of performing the work. In addition to cost, the CITY will consider
professional qualifications and related experience to determine which proposal
would be in the CITY's best interest of the CITY if a contract were made.
1.15 The CITY reserves the right to consider proposals or modifications thereof received at
any time before the award is made, if such action is in the interest of the CITY.
1.16 The CITY reserves the right to reject any or all proposals received as the result of this
RFP. The CITY also maintains the right to negotiate with any firm, as necessary, to
serve the best interests of the CITY.
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 4 of 44

The CITY will not be liable for any costs incurred by any firm prior to the execution of
a contract and approval by the Board of Commissioners. Costs incurred in
responding to the request for qualifications are the Proposer's alone and the CITY
does not accept liability for any such costs.
1.17 Services must be provided by experienced personnel. Any SUB-
CONSULTANTs/CONSULTANT's the proponent will be using to perform any part of the
requested service shall be evaluated on the same criteria.
1.18 It is the responsibility of the Proposers to examine the entire RFP, seek clarification in
writing, and review their qualifications for accuracy before submitting a response.
Once the deadline has passed, all submittals will be final. The CITY reserves the right
to ask for additional information from all parties that have submitted qualifications.
1.19 No proposal may be withdrawn for a period of ninety (90) days after proposal have
been opened, pending the execution of contract with the successful bidder.
Selection shall not be based solely upon the fee proposal; however, the fee and
maximum overhead proposals shall be a factor in the final selection. The CITY
reserves the right, in its sole discretion, to reject any or all proposals, re-solicit proposals
(including a change in the method of project delivery), or terminate the project.
1.20 The CITY is not obligated to request clarifications or additional information but may
do so at their discretion. The CITY reserves the right to extend the deadline for
submittals.
1.21 Upon receipt of a proposal by the CITY, the proposal shall become the property of
the CITY without compensation to the Proposer, for disposition or usage by the CITY at
its discretion. The details of the proposal documents will remain confidential until final
award. See Trade Secret Affidavit.
1.22 Augusta's Terms & Conditions shall govern.
1.23 Responses should be submitted in the format outlined in this section. Augusta
reserves the right to eliminate from further consideration any response that is
deemed substantially or materially unresponsive to the requests for information
contained in this section.
1.24 Proponents shall furnish their business street address. Any communications directed
either to the address so given and deposited in the U.S. Postal Service by Certified
Mail, shall constitute a legal service thereof upon the Proponent.
1.25 Each proposal will be evaluated utilizing the evaluation criteria listed herein
HOW TO PREPARE A PROPOSAL FOR SUBMITTAL
Proposals must be submitted in two (2) separately sealed envelopes. Augusta requires
responses in both hard copy and on a USB drive. Instructions follow:
HARD COPY RESPONSE:
1. One envelope must contain Bidder's proposal and all mandatory documents listed
herein. Bidders must clearly mark the outside of one (1) envelope: "RFP #26-908
OPERATIONAL EFFICIENCY ASSESSMENT TECHNICAL QUALIFICATIONS". Include one (1)
unbound original hard copy response.
2. The second envelope must contain the Bidder's complete COST PROPOSAL provided in
hard copy. Clearly mark the outside of this envelope "RFP #26-908 COST PROPOSAL FEE
SCHEDULE". Failure to include a COST PROPOSAL FEE SCHEDULE will render the bid
unresponsive and be disqualified.
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 5 of 44

3. Bidders are not to include both the Technical Qualifications proposal and the Cost
Proposal in the same envelope, or the bid will be found unresponsive and disqualified.
Do not include the COST PROPOSAL in this envelope, or the bid will be found
unresponsive and disqualified.
DIGITAL RESPONSE ON USB DRIVE:
1. Additionally, Bidders are required to include one digital version of their Technical
Qualifications and also their Cost Proposal Fee Schedule in two separate files on one (1)
USB drive.
2. Label one file "RFP #26-908 OPERATIONAL EFFICIENCY ASSESSMENT TECHNICAL
QUALIFICATIONS" and include the Bidder's proposal response and all mandatory
documents listed herein.
3. Label the second file "RFP #26-908 COST PROPOSAL FEE SCHEDULE" and include the fee
schedule in this file.
4. Proposals should be prepared simply and economically, providing a straightforward,
concise description of offeror's capabilities to satisfy the requirements of the RFP.
5. If Bidders desire to proposal includes any additional material in addition to the specific
information requested in the RFP, it should be included as an appendix to the proposal.
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 6 of 44

NOTICE TO ALL BIDDERS
Exhibit A - Bidders Information, is a consolidated document consisting of:
1. Copy of Business License
2. W-9 Form
3. Acknowledgement of Addenda (if any)
4. Statement of Non-Discrimination
5. Non-Collusion Affidavit of Prime Bidder/Offeror
6. Conflict of Interest Statement
Exhibit B - CONSULTANT' Affidavit for E-Verify
Bidder's must provide their E-Verify affidavit along with their bid on the attached form. E-Verify User ID
Number must be provided
Exhibit C - Systematic Alien Verification for Entitlements Program
Business License Requirement: Bidder must be licensed in the Governmental entity (state or local) for
where they do the majority of their business. The company's business license number must be
provided. If your Governmental entity does not require a business license, your company will be
required to obtain an Augusta, GA business license if awarded a contract. For further information
contact the License and Inspection Department phone number (706) 312-5050.
The successful bidders will submit the following forms to the Procurement Department no later than five (5) days
after receiving the "Letter of Recommendation" (Bidder's letter will denote the date forms are to be received)
1. Georgia Security and Immigration Sub-CONSULTANT' Affidavit
2. Non-Collusion Affidavit of Sub-CONSULTANT'
3. E-Verify MOU (Memorandum of Understanding)
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 7 of 44

Exhibit A
Bidder Information Sheet
Augusta, Georgia
Attn: Procurement Director
535 Telfair Street, Suite 605
Augusta, Georgia 30901
Company Name: ___________________________________________________________________________
Street Address: _____________________________________________________________________________
City, State, Zip Code: _______________________________________________________________________
Phone: _______________________________________ Email: _______________________________________
Name the source where you learned about this RFP (Website, Newspaper or other posting site)?
_____________________________________________________________
Instructions:
1. Provide a copy of your General, or other CONSULTANT' License, for the following (If applicable),
Utility CONSULTANT's License # ________________________________________________
General CONSULTANT' License # _______________________________________________
Additional Specialty License # ______________________________________________
2. Acknowledgement of Addenda: (#1) ____ (#2) ____ (#3) ____ (#4) ____ (#5) ____ (#6) ____ (#7) ____ (#8) ___
All Addenda is posted on the Augusta, GA ARCBid website. Check the appropriate box(es)to acknowledge receipt
of addenda.,
Statement of Non-Discrimination
1. The undersigned understands that it is the policy of Augusta, Georgia to promote full and equal business opportunity
for all persons doing business with Augusta, Georgia. The undersigned covenants that we have not discriminated
against on the basis of race, religion, gender, national origin, or ethnicity, with regard to prime contracting,
subcontracting, or partnering opportunities.
2. The undersigned covenants and agrees to make good faith efforts to ensure maximum practicable participation of
local small businesses on the proposal or contract awarded by Augusta, Georgia. The undersigned further covenants
that we have completed truthfully and fully the required forms regarding good faith efforts and local small business
sub-CONSULTANT'/supplier utilization.
3. The undersigned further covenants and agrees not to engage in discriminatory conduct of any type against local
small businesses, in conformity with Augusta, Georgia's Local Small Business Opportunity Program. Set forth below is
the signature of an officer of the proposer/contracting entity with the authority to bind the entity.
4. The undersigned acknowledge and warrant that this Company has been made aware of understands and agrees
to take affirmative action to provide such companies with the maximum practicable opportunity to do business with
this Company;
5. That this promise of non-discrimination as made and set forth herein shall be continuing in nature and shall remain
in full force and effect without interruption;
6. That the promises of non-discrimination as made and set forth herein shall be and are hereby deemed to be made
as part of and incorporated by reference into any contract or portion thereof which this Company may hereafter
obtain and;
7. That the failure of this Company to satisfactorily discharge any of the promises of nondiscrimination as made and
set forth herein shall constitute a material breach of contract entitling Augusta, Georgia to declare the contract in
default and to exercise any and all applicable rights remedies including but not limited to cancellation of the contract,
termination of the contract, suspension and debarment from future contracting opportunities, and withholding and
or forfeiture of compensation due and owing on a contract.
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 8 of 44

Non-Collusion of Prime Bidder
1. By submission of a bid, the bidder certifies, under penalty of perjury, that to the best of their knowledge and belief:
A. The prices in the proposal have been arrived independently without collusion, consultation, communications,
or agreement, for the purpose of restricting competition, as to any matter relating to such prices with any other bidders
or with any competitor.
B. Unless otherwise required by law, the prices which have been quoted in the proposal have not been knowingly
disclosed by the bidders prior to opening, directly or indirectly, to any other bidders or to any competitor.
C. No attempt has been made, or will be made, by the bidders to induce any other person, partnership, or
corporation to submit or not to submit a proposal for the purpose of restricting competition. Collusions and fraud in
proposal preparation shall be reported to the State of Georgia Attorney General and the United States Justice
Department.
2. The County may consider attempts to influence or entreat any elected official of the County as Collusion and may
render your proposal to be denied.
Conflict of Interest
By submission of a bid, the responding firm certifies, under penalty of perjury, that to the best of its knowledge and
belief:
1. No circumstances exist which cause a Conflict of Interest in performing the services required by this Bid, and
2. That no employee of the County, nor any member thereof, not any public agency or official affected by this BID,
has any pecuniary interest in the business of the responding firm or his sub-consultant(s) has any interest that would
conflict in any manner or degree with the performance related to this BID. By submission of a bid, the bidders certifies
under penalty of perjury, that to the best of its knowledge and belief:
A. The prices in the bid have arrived independently without collusion, consultation, communications, or
agreement, for the purpose of restricting competition, as to any matter relating to such prices with any other bidders
or with any competitor.
B. Unless otherwise required by law, the prices which have been quoted in the bid have not knowingly been disclosed
by the bidders prior to opening, directly or indirectly, to any other bidder or competitor.
C. No attempt has been made, or will be made, by the bidder to induce any other person, partnership, or
cooperation to submit or not to submit a bid for the purpose of restricting competition. For any breach or violation of
this provision, the County shall have the right to terminate any related contract or agreement without liability and at
its discretion to deduct from the price, or otherwise recover, the full amount of such fee, commission, percentage, gift,
payment, or consideration.
Acknowledgement:
The undersigned further agrees to submit a notarized copy of Exhibit A, and any required documentation noted as
part of the Augusta, Georgia Board of Commissions specifications which govern this process. In addition, the
undersigned agrees to submit all required forms for any SUB-CONSULTANT'(s) as requested and or required. I further
understand that my submittal will be deemed non-compliant if any part of this process is violated.
________________________________ __________________________________________
Signatory Name in Print Company Name
_______________________________ __________________________________________
Signatory's Title Signature of Authorized Officer or Agent
Date: ___________________________________
Notarization:
SUBSCRIBED AND SWORN BEFORE
ME ON THIS ______ DAY OF _____________, 2026.
__________________________________ My Commission Expires: ______________
NOTARY PUBLIC (Seal or Stamp)
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 9 of 44

Exhibit B
CONSULTANT' Affidavit under O.C.G.A. 13-10-91(b)(l)
The undersigned CONSULTANT' ("CONSULTANT'") executes this Affidavit to comply with O.C.G.A
13-10-91 related to any contract to which CONSULTANT' is a party that is subject to O.C.G.A. 13-
10-91 and hereby verifies its compliance with O.C.G.A. 13-10-91, attesting as follows:
a) The CONSULTANT' has registered with, is authorized to use and uses the federal work
authorization program commonly known as E-Verify, or any subsequent replacement
program;
b) The CONSULTANT' will continue to use the federal work authorization program throughout
the contract period, including any renewal or extension thereof;
c) The CONSULTANT' will notify the public employer in the event the CONSULTANT' ceases
to utilize the federal work authorization program during the contract period, including
renewals or extensions thereof;
d) The CONSULTANT' understands that ceasing to utilize the federal work authorization
program constitutes a material breach of Contract;
e) The CONSULTANT' will contract for the performance of services in satisfaction of such
contract only with SUB-CONSULTANT's who present an affidavit to the CONSULTANT' with
the information required by O.C.G.A. 13-10-91(a), (b), and (c);
f) The CONSULTANT' acknowledges and agrees that this Affidavit shall be incorporated
into any contract(s) subject to the provisions of O.C.G.A. 13-10- 91 for the project listed
below to which CONSULTANT' is a party after the date hereof without further action or
consent by CONSULTANT'; and
g) CONSULTANT' acknowledges its responsibility to submit copies of any affidavits, drivers'
licenses, and identification cards required pursuant to O.C.G.A. 13-10-91 to the public
employer within five business days of receipt.
____________________________________________________ _____________________
Federal Work Authorization User Identification Number Date of Authorization
__________________________________________ ___________________________________
Name of CONSULTANT' Signature of Authorized Officer
__________________________________________ __________________________
Signatory's Name in Print Date
_____________________________________________
Signatory's Title
SUBSCRIBED AND SWORN BEFORE
ME ON THIS ______ DAY OF _____________, 2026.
My Commission Expires: __________________________
NOTARY PUBLIC (Seal or Stamp)
RFP Item #26-908 Operational Efficiency Assessment
RFP Due: Monday, October 19, 2026 @ 3:00 p.m.
Page 10 of 44