R1194: Unemployment Insurance Processing and Claims Management Services

• Proposal Due Date and Time: March 13, 2025, by 1:00 P.M.
• Questions Due: February 14, 2025, by 4:00 P.M.
• Pre-Proposal Conference: Thursday, February 6, 2025, from 1:00 PM-2:30 PM (UTC-05:00) Eastern Time (US & Canada), on Microsoft Teams Live. This is the link to the virtual Pre-Proposal Conference. (Open external link)
  • We recommend that proposers download the free Microsoft Teams Application on their computer and/or mobile device to participate in the Teams Live Event in advance of the conference and attendees should plan to log in 5 minutes prior to the conference start time.

Description: The New York City Department of Education (NYCDOE) on behalf of the Division of Human Resources is seeking proposals from organizations experienced and capable in providing services for the processing of Unemployment Insurance claims against the New York City Department of Education (NYCDOE) and for performing all task related to the administration of Unemployment Insurance (UI) claims including representing the NYCDOE at New York State Department of Labor (NYSDOL) hearings. The pertinent services include: Receipt and Processing of wage and data forms, Maintenance of UI payment and Billing Data, Research of Personnel and Payroll Records to Support Wage and Data Forms processing and UI Hearings, Staffing and Provisions for Backup Staff, Coordinating Issuance of Annual Reasonable Assurance per Section 590.10 and 590.11.

This Proposal will be evaluated by a three or five-member evaluation committee. The evaluation committee's size will depend on the number of responses received and the DOE's best interest.

The committee will use the criteria listed in the RFP to evaluate each vendor (proposal). These services are being contracted out because the DOE does not have the resources or in-house expertise to provide the various inspection

Login to the Vendor Portal to download Proposal R1194.

If you cannot download this RFP, please send an e-mail to vendorhotline@schools.nyc.gov with the RFP's number and title in the subject line of your e-mail.

For all questions related to this RFP, please send an e-mail to HHSContracts@schools.nyc.gov with the RFP's number and title in the subject line of your e-mail.