NIH Main Campus Emergency Contract

The National Institutes of Health seeks a contractor to respond to service calls and arrest

emergent conditions to minimize and mitigate damage to facilities, ground structures,

personal property equipment, and installed equipment and systems and danger to

personnel. The Contractor shall perform emergency service orders 24 hours a day, seven

days a week throughout the contract period. The Contractor shall provide a toll-free (24

hour a day) phone number and an email address that can be used to report emergencies in

need of repair. These emergencies are recorded within the government computerized

data collecting software system, Nuvolo, or a contractor supplied software. The

contractor will be provided with a Nuvolo work request number, the location, and a short

description of work from the COR. The contractor will have access to Nuvolo to

maintain the record of each project for the duration of this task order. When a project is

completed, the contractor shall indicate the completion in Nuvolo and send an email to

the COR that includes a copy of an invoice that states labor hours and material cost

within ten (10) days of completion. The annual estimated value of the proposed

requirement is based on need and emergency occurrences; historical data indicates that

approximately $2-4 million per year. The General Intent of this requirement is to award a

single award IDIQ contract. The period of performance is 17 June 2026 to 16 June 2031.