Paratransit Contractor (VoAccess)

The County seeks qualified contractor(s) to provide cost effective and efficient paratransit services throughout the County, as needed.

The Votran paratransit service provides approximately 250,000 trips a year. We currently utilize four paratransit contractors to assist with the demand.

The County has determined a partial-brokered system with multiple transportation providers best serves the needs of the County's transportation ADA and transit disadvantaged population. The Transit Services Division contracts out approximately thirty (30%) of trips, while the remaining 70% is handled in house.

Established in 1975, VOTRAN serves Volusia County with both fixed route and demand responsive services on both the east and west sides of the county.

Volusia County is located on central Florida’s east coast. It has a total area of 1,432 square miles of which approximately 1,101 square miles 77% is land. Within the service areas there are seventeen (17) municipalities. According to 2015 American Community Survey (ACS) Population estimates, Volusia County’s population in 2015 was 507,531, increasing 2.6% since the 2010 U.S. Census. Volusia County is ranked eleventh (11 ^th ) in terms of the most populated counties in Florida. There are about two thousand three hundred (2,300) bus stops within the incorporated area and another two hundred (200) in the unincorporated area.

The County contracts with RATP Dev to manage operations and maintenance of the system. With RATP Dev oversight and use of technology, the selected contractors will be provided trips when the service cannot be handled solely by Votran staff.