988 Contact Center CRM Software Bid Documents
| Location: | Indiana |
|---|---|
| Posted: | Jan 7, 2026 |
| Due: | Feb 5, 2026 |
| Agency: | State Government of Indiana |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | 004100000085803 |
| Publication URL: | To access bid details, please log in. |
| Event Name: |
988 Contact Center CRM Software
Bid Documents |
| Agency: | FSSA Mental Health & Addiction |
| Event ID: | 004100000085803 |
| Event Description: | The purpose of the RFP is to secure a vendor to provide and implement a 988 Crisis Call Center Data Platform (also referred to herein as “the Future System”) for the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA). DMHA requires a standardized crisis data platform across the public behavioral health system capable of tracking, managing, and analyzing crisis services calls to connect individual with necessary crisis services. |
| Response Due By: | 02/05/2026 3:00:00PM EST |
| Contact: | Christina Garcia-00061 |
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