Inbound Financial Aid Call Center Services

Location: Texas
Posted: Apr 23, 2026
Due: May 19, 2026
Agency: Tarrant County College District
Type of Government: State & Local
Category:
  • Q - Medical Services
  • R - Professional, Administrative and Management Support Services
  • V - Transportation, Travel and Relocation Services
Solicitation No: RFP#26-005
Publication URL: To access bid details, please log in.
Project: Inbound Financial Aid Call Center Services
Ref. #: RFP#26-005
Type: RFP
Status:
Open
Open Date: Apr 23rd 2026, 12:00 AM CDT
Questions Due Date: May 6th 2026, 5:00 PM CDT
Close Date: May 19th 2026, 2:00 PM CDT

Project Description: The purpose of this Request for Proposal (RFP) is to procure inbound Financial Aid Call Center Services that provide responsive, accurate, secure, and compliant support for student financial aid inquiries across a multi-campus college environment.
The College is seeking proposals from qualified vendors with a demonstrated track record in higher education environments. Proposed services must align with the scope of work and operational requirements included in this RFP, support District-approved systems and workflows, and provide cost-effective, measurable service delivery that enhances student support and institutional responsiveness.


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