141218882-RFP-Industrial Pretreatment Database and Compliance Management Software Licensing, Support, and Implementation

Location:	Florida
Posted:	Jul 7, 2026
Due:	Jul 13, 2026
Agency:	JEA
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software). D - Automatic Data Processing and Telecommunication Services
Solicitation No:	141218882-RFP-Industrial
Publication URL:	To access bid details, please log in.

The purpose of this Request for Proposal (RFP) is to evaluate and select a qualified software provider to furnish, configure, implement, license, host, maintain, and support a secure database and compliance management software solution for JEA's Industrial Pretreatment (IP) Program. The solution shall support the administration of industrial wastewater permits, compliance monitoring, inspections, enforcement, electronic reporting, surcharge calculations, document management, customer communications, reporting, analytics, and related program activities.

USE THIS
LINK TO ACCES THE SOLICITATION VIA ZYCUS:

https://dewdrops.zycus.com/zsp/guest/genericRegister/JEA074/iSource/1061946/

Solicitation Due Date: July 13, 2026

1412188882-RFP Solicitation Document

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Solicitation

For Participation in

RFP-Industrial Pretreatment Database and Compliance Management Software Licensing, Support,

and Implementation

for

Jacksonville, FL

Solicitation Number

#1412188882

Pre-Response Meeting via Microsoft Teams or Teleconference on July 6, 2026, at 10:30 AM EST

Meeting URL: https://teams.microsoft.com/meet/271482735136490?p=IUpOb44XXQVQ8GwlpA

Meeting ID: 271 482 735 136 490

Meeting Passcode: Xd97YH7k

Dial In: +1 321-558-7338,,176454743# United States, Orlando

Phone conference ID: 176 454 743#

Those planning to attend via Microsoft Teams or teleconference should send contact information to: Angel Love at

iosuad@jea.com , 48 hours prior to the Pre-Response Meeting to have contact information documented.

Responses are due on July 13, 2026 by 12:00 PM EST

All Responses shall be submitted through JEA’s E-Procurement and Contract Management Portal which is provided

by Zycus Supplier Network which can be accessed at https://zsn.zycus.com/guest. Instructions on how to login to

Zycus is provided below in this Solicitation. LATE RESPONSES MAY BE REJECTED.

JEA will publicly open all Responses received from qualified Respondents on the Due Date, via Microsoft Teams.

For more information please contact the JEA Buyer at:

Angel Love at iosuad@jea.com

1.1) Scope of Work

The purpose of this Request for Proposal (RFP) is to evaluate and select a qualified software provider to furnish,

configure, implement, license, host, maintain, and support a secure database and compliance management software

solution for JEA's Industrial Pretreatment (IP) Program. The solution shall support the administration of industrial

wastewater permits, compliance monitoring, inspections, enforcement, electronic reporting, surcharge calculations,

document management, customer communications, reporting, analytics, and related program activities.

A more detailed description of the Work is provided in the Technical Specifications included as an Exhibit to this

Solicitation.

Capitalized terms used in this Solicitation without definition shall have the definitions given to them in Section 2 of

this Solicitation.

1.2) Background

JEA owns, operates and manages the electric system established by the City of Jacksonville, Florida since 1895. In June

1997, JEA also assumed operation of the water and sewer system previously managed by the City. JEA is located in

Jacksonville, Florida, where we proudly serve an estimated 541,076 electric, 407,161, water and 30,460 reuse water

customers. JEA is Florida's largest community owned utility and the eighth largest municipal in the United States.

1.3) Invitation - Submitting a Response

Respondents that meet the Minimum Qualification stated herein are invited to submit a Response to this Solicitation to

perform the Work. A complete copy of this Solicitation, the Technical Specifications, forms and all other documents

referenced in this Solicitation are on JEA’s E-Procurement and Contract Management Portal which is provided by

Zycus Supplier Network which can be accessed at https://zsn.zycus.com/guest/genericRegister/JEA074. Instructions

on how to login to Zycus is provided below in this Solicitation.

All Responses are due at the time indicated on the title page of this Solicitation. Section 1 of this Solicitation are the

instructions for submitting a Response for this Solicitation. Section 2 of this Solicitation contain the definitions and

commercial contract terms associated with this procurement.

A Contract will be presented to the Respondent awarded this Work and the Contract will incorporate by reference this

entire Solicitation and all associated Addenda. A sample of the JEA Contract can be found on jea.com.

All documentation submitted with a Response must reference the Solicitation Title and Number stated herein. All

Responses must be made on the appropriate forms and formats as specified by this Solicitation and uploaded to JEA’s

procurement platform.

All Responses should be delivered electronically to JEA via the Zycus platform. An automated, detailed auditing

system provides sealed Response integrity. Responses remain sealed on the platform until the Close Date & Time

(Due Date & Time).

A Respondent shall be solely responsible for timely delivery of its Response to the Zycus Supplier

Network. Respondents are strongly encouraged to acquire log in credentials early as possible. Additionally

Respondents are encouraged to submit Responses early to ensure uploading process goes smoothly. If Respondent is

not able to submit its Response via Zycus, then please email the Response to the JEA Buyer identified in the

Section below titled "Questions".

Responses are due by the time and on the date stated on the cover page of this Solicitation. LATE RESPONSES

MAY BE REJECTED.

1.4) Zycus Instructions

I. How to Log Into Zycus

A. New Users – Zycus

1. New Users will need to register to login. Registration will require Company name, address, phone, contact, title,

phone and email address. Also, it is recommended users use Google Chrome to access Zycus.

2. Note if the company is already doing business with JEA, you may find the company is already registered in Zycus.

To find out if you are registered, try entering your email address in the New User Registration screen. If you receive a

message stating “Email ID already registered”, log in as an Existing User Log-in”. If you don’t know your password,

enter your email address and click on “Forgot Password”.

B. Existing Users or New Users with Previously Registered Emails

1. Once the user has a login on the sourcing platform select “Existing User Log-in”, the user may navigate to the

solicitation by selecting the icon for the applicable solicitation.

II. How to Submit a Response Using Zycus

1. Once logged in, users will see all JEA Sourcing Events, then select the applicable event.

2. Once in the Sourcing Event. The Sourcing Event has prompts for actions required to respond to the solicitation.

3. For the user to proceed to submit a Response to JEA using Zycus, the user will be required to provide its acceptance

of the of the Zycus iSource Terms & Conditions associated with the work. Such Terms and Conditions may cover

non-disclosure, safety, cyber security, Invitation for Bid contract terms, etc.

4. Once all terms are accepted, additional Solicitation information will be available for viewing and submitting a

Response by selecting “Confirm Participation”. JEA will then have a record indicating the company intends to submit

a Response.

5. A user then can respond to each section of the Solicitation, once completed with each section, select “Save”. Note

each section has a red, yellow, green light code. Items will turn green once completed. Yellow and red lights mean

there is additional action required. Users may also note under each tab, there are multiple questions to respond to,

scroll down the list to ensure all questions are answered.

6. In most Solicitations, JEA will provide Technical Specifications, pricing tables in Excel which the user will need to

download. Additionally, Excel pricing tables may need to be uploaded once completed to as part of the Response.

Users can download the required attachments by selecting the “Buyers Attachments” icon.

7. Once the required forms are uploaded and saved, the section light will turn green. Once all sections are completed

and green lighted, the User may select “Submit Response”.

8. Once the user selects “Submit Response”, the user will receive a “Success” pop-up when submitted.

9. Once submitted users may recall and modify submitted documentation and submit information until the Response

Due Date and Time.

10. Zycus does not automatically transfer a pricing submission from the qualifying round into live auction setting for

award consideration. Each user shall manually re-submit its qualifying Response into the live auction environment for

consideration of award.

1.5) Questions

All Questions must be submitted in writing to the JEA Buyer Angel Love at iosuad@jea.com at least five business

days prior to the opening date. Questions received within five business days prior to the opening date may not be

answered.

1.6) Pre-Response Meeting

There may be an optional Pre-Response meeting associated with this Solicitation at the date and time listed on the

cover page of this Solicitation. All interested Respondents are invited to attend the Pre-Response meeting. Those

planning to attend the Microsoft Teams teleconference may email their name and contact information to the JEA

Buyer listed herein at least 48 hours prior to the Pre-Response meeting to facilitate roll call. A Respondent must only

1.7) Alternate Provisions and Conditions (RFP&ITN)

Terms and conditions found in Responses that are contrary to requirements found in this Solicitation, including, but

not limited to, the Contract terms and conditions contained in Section 2 of this Solicitation and any requirements found

in the Technical Specifications attached as an exhibit or attachment to this Solicitation, will be rejected and are of no

force and effect. However, JEA reserves the right to negotiate different terms and conditions and requirements if JEA

determines that such terms and conditions and requirements are in the best interest of JEA.

1.8) Minimum Qualifications

Respondent must meet the following Minimum Qualifications to be considered eligible to have its Response evaluated

by JEA. Respondents that are working or have worked for JEA in the past 2 years involving similar work must submit

JEA as a reference. JEA reserves the right to ask for additional back up documentation or additional reference

projects to confirm the Respondent meets the requirements stated below.

JEA may reject Responses from Respondents not meeting all of the following Minimum Qualifications:

• The proposer must have at least three (3) years of demonstrated experience providing

software solutions specifically designed for municipal or utility Industrial Pretreatment

(IP) programs.

• The Proposer shall provide two (2) account references; One (1) of the two (2) references

provided shall be from a Utility or Municipality.

o The account references must include the reference company name, contact person,

phone number, email address, and a summary of the scope of work performed.

JEA will contact and verify all account references.

1.9) Number of Contracts to be Awarded

JEA intends to Award one (1) Contract for the Work. JEA reserves the right to Award more than one Contract based

on certain groupings of the Work items, or JEA may exclude certain Work items, if JEA determines that it is in its best

interest.

1.10) Insurance Requirements

Prior to JEA issuing a Purchase Order to the Company to begin the Work, the Company shall submit a certificate of

insurance (COI) that is in compliance with amounts and requirements as indicated in this Solicitation. Note that the

COI shall specifically indicate JEA as additional insured on all required insurance except Worker's Compensation and

Professional Liability (if applicable). Furthermore, waiver of subrogation must be provided for all required insurance

in favor of JEA, including its board members, officers, employees, agents, successors, and assigns.

1.11) Liquidated Damages In Contract

The Contract issued pursuant to this Solicitation contains liquidated damages tied to project completion deadlines. The

Respondent should review the specific time frames and liquidated damage amounts prior to submitting its Response.

1.12) Optional Use of Small and Emerging Business Program

It is at the Respondent's option as to whether it chooses to subcontract with a JSEB firm. JEA encourages the use of

JSEB firms; however, the Respondent is not required to utilize a JSEB to be awarded a Contract under this

Solicitation.

For more information regarding the JSEB program, please contact Bill Hickey, JEA, Manager of Supplier Diversity

Programs and Procurement Services, hickwj@jea.com or jsebprogram@jea.com.

1.13) Basis of Award - Highest Evaluated

JEA will use the Selection Criteria listed below to evaluate the Responses. JEA may make its Award decision based

solely upon the information submitted in the Responses. JEA may also choose to have one or more Respondent make

presentations to representatives of JEA. It is always in the best interest of the Respondent to provide informative,

concise, well-organized technical and business information relative to the Work, in both the initial submittal of its

Response and in any subsequent submittals.

Please note, JEA may reject Responses that request material changes or take exceptions to JEA commercial terms and

conditions.

Responses will be scored and ranked by a committee of evaluators. Each evaluator will individually score the

Responses using the evaluation matrix attached to this Solicitation. Using these scores, each evaluator will rank the

Responses using "1" for the Response receiving the highest number of points from the matrix. Responses with an

equal number of points will receive the same numerical ranking. JEA will total the numerical rankings for each

Response and consider the Response with the lowest total to be the most highly qualified Response. Any tie will be

broken using the total of the matrix scores of all evaluators. If a tie persists, the tie will be broken in accordance with

the JEA Procurement Operational Procedures.

1.14) Evaluation Methodology

Responses will be scored and ranked by a committee of 3 to 5 evaluators consisting of JEA’s staff. Each evaluator will

individually score the Responses using the evaluation matrix attached to this Solicitation.

JEA will use the "Selection Criteria" listed below to evaluate the Responses. JEA may make its Award decision based

solely upon the information submitted in the Responses. JEA may also choose to have one or more Respondent make

presentations to representatives of JEA. It is always in the best interest of the Respondent to provide informative,

concise, well-organized technical and business information relative to the Work, in both the initial submittal of its

Response and in any subsequent submittals.

Please note, JEA may reject Responses that request material changes or take exceptions to JEA commercial terms and

conditions. Material changes to the commercial terms and conditions can only be made by JEA prior to public opening

of the Responses.

1.15) Selection Criteria

The following criteria will be used by JEA to evaluate and rank Responses from Respondents who meet the Minimum

Qualifications specified in this Solicitation.

1.16) Quotation of Rates

Maximum score: _30__ Points

Respondent shall provide a firm price quote for all Work in this Solicitation by completing the Response Form

included in Appendix B. The prices quoted must include all profit, taxes, benefits, travel, percent mark-up, and all

other overhead items.

The prices quoted by Respondent on the Response Form must be firm-fixed prices, not estimates.

1.17) Ability to Meet Business Unit Requirements

Maximum points: ___30______ points

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

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141218882-RFP-Industrial Pretreatment Database and Compliance Management Software Licensing, Support, and Implementation

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