Request for Proposals for Customer Relationship Management Platform Implementation and Support Services
| Location: |
New York |
| Posted: |
Oct 28, 2025 |
| Due: |
Nov 21, 2025 |
| Agency: |
The New York State Contract Reporter |
| Type of Government: |
State & Local |
| Category: |
- D - Automatic Data Processing and Telecommunication Services
- R - Professional, Administrative and Management Support Services
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| Publication URL: |
To access bid details, please log in. |
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Issue Date: 10/28/2025
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Contract Number: TBD
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Request for Proposals for Customer Relationship Management Platform Implementation and Support Services
Description:
The Olympic Authority is soliciting proposals from qualified and experienced Customer Relationship Management (CRM) platform providers with demonstrated expertise in the deployment, customization, and support of enterprise-scale CRM solutions. The selected Contractor will be expected to serve as the official CRM system provider for the Olympic Authority, delivering a unified platform for customer data, marketing, communications, analytics, and guest engagement across all venues, programs, and events.
Due Date: 11/21/2025
4:00 PM
Contract Term: One (1) year, with the option to renew for up to three (3) consecutive one-year terms
Location:
Ad Type: General
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Primary Contact:
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NYS Olympic Regional Development Authority
Marketing
Eugene Baritot
Digital Marketing Manager
37 Church Street
Lake Placid, NY 12946
United States
Ph: 518-302-5306
Fax:
ebaritot@orda.org
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Secondary contact:
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NYS Olympic Regional Development Authority
Marketing
Michael Martineau
Senior Manager Marketing
37 Church Street
Lake Placid, NY 12946
United States
Ph: 518-302-5332
Fax:
mmartineau@orda.org
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Secondary contact:
|
NYS Olympic Regional Development Authority
Marketing
Eugene Baritot
Digital Marketing Manager
37 Church Street
Lake Placid, NY 12946
United States
Ph: 518-523-5306
Fax:
ebaritot@orda.org
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Bid Due: 6/26/2026
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