Service Delivery Transformation
| Location: |
Washington |
| Posted: |
Mar 2, 2026 |
| Due: |
Mar 31, 2026 |
| Agency: |
Washington Metropolitan Area Transit Authority |
| Type of Government: |
State & Local |
| Category: |
- D - Automatic Data Processing and Telecommunication Services
- R - Professional, Administrative and Management Support Services
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| Solicitation No: |
WMATA-0000010698 |
| Publication URL: |
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SEP Program:
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Solicitation Name:
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Service Delivery Transformation
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SEP %:
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Solicitation ID:
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WMATA-0000010698
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Solicitation Format/Type:
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Sell Solicitation
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RFx
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Solicitation Round:
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1
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Solicitation Version:
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4
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Solicitation Start Date:
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03/02/2026 8:00AM EST
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Solicitation End Date:
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Pre Bid/Proposal Date:
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Bid/Propose on all Lines Items:
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Yes
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Solicitation Description:
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WMATA is looking for a vendor who will leverage ServiceNow and transform Service Delivery for Digital Modernization WMATA's Information Technology department. WMATA is also looking for the vendor to implement Software and Hardware Asset management. This is a Firm Fixed Price contract, funding by Capital funds.
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Payment Terms:
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Edits to Submitted Bids:
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Allowed
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Multiple Bids:
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Not Allowed
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Contact:
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Barna, Autumn R
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Phone:
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arbarna@wmata.com
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Email:
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Online Discussion:
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