Veterans Experience Office (VEO) Contact Center

Location:	District of Columbia
Posted:	Jul 21, 2025
Due:	Jul 31, 2025
Agency:	VETERANS AFFAIRS, DEPARTMENT OF
Type of Government:	Federal
Category:	R - Professional, Administrative and Management Support Services
Solicitation No:	36C10X25R0032
Publication URL:	To access bid details, please log in.

Active

Contract Opportunity

Notice ID

36C10X25R0032

Related Notice

Department/Ind. Agency

VETERANS AFFAIRS, DEPARTMENT OF

Sub-tier

VETERANS AFFAIRS, DEPARTMENT OF

Office

SAC FREDERICK (36C10X)

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General Information

Contract Opportunity Type: Presolicitation (Original)
Original Published Date: Jul 21, 2025 12:21 pm EDT
Original Response Date: Jul 31, 2025 01:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: Aug 15, 2025
Initiative:
- None

Classification

Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
NAICS Code:
- 561422 - Telemarketing Bureaus and Other Contact Centers
Place of Performance:
Washington , DC

USA

Description

This is a draft solicitation for the Veterans Experience Office (VEO) Contact Center. This is NOT the formal solicitation. Please review the draft solicitation and submit questions prior to the due date and time identified in Box 20 of the SF1449. The formal solicitation will be released at a later date which is to be determined.

Attachments/Links

Contact Information

Contracting Office Address

5202 PRESIDENTS COURT SUITE 103
FREDERICK , MD 21703
USA

Primary Point of Contact

Michael Stevens
michael.stevens5@va.gov
Phone Number 2028767185

Secondary Point of Contact

Caitlin Ruc
Caitlin.Ruc@va.gov
Phone Number 202-281-0997

History

Jul 21, 2025 12:21 pm EDTPresolicitation (Original)

Aug 11, 2025	[Presolicitation (Updated)] Veterans Experience Office (VEO) Contact Center
Aug 12, 2025	[Presolicitation (Updated)] Veterans Experience Office (VEO) Contact Center
Aug 27, 2025	[Combined Synopsis/Solicitation (Original)] Veterans Experience Office (VEO) Contact Center
Aug 28, 2025	[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0001
Sep 4, 2025	[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0002
Sep 5, 2025	[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0003

Veterans Experience Office (VEO) Contact Center

Related Document

See also