Request for Information for FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS)

Location: California
Posted: Apr 30, 2025
Due: May 16, 2025
Agency: Association of Bay Area Governments
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: EPS--28092
Publication URL: To access bid details, please log in.
Project: Request for Information for FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS)
Ref. #: EPS--28092
Type: RFI
Status:
Open
Open Date: Apr 30th 2025, 10:30 AM PDT
Questions Due Date: Never
Contact Information: Mey Phu, mphu@bayareametro.gov
Close Date: May 16th 2025, 4:00 PM PDT

Project Description: The Bay Area Toll Authority (BATA) is seeking responses to a Request for Information (RFI) regarding the replacement of its FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS). BATA is evaluating its tolling back-office procurement approach and is seeking input from the industry to better understand alternative options. BATA intends to hold individual meetings with interested and qualified vendors to hear thoughtful responses to targeted questions. Responses to the RFI will be used to inform BATA’s approach to replacing its back-office.


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