41-2026 11AB Disaster Response Process Improvement RFP Lite

Location:	North Carolina
Posted:	Aug 13, 2026
Due:	Sep 3, 2026
Agency:	State Government of North Carolina
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services R - Professional, Administrative and Management Support Services U - Education and Training Services
Solicitation No:	Doc2320066000
Publication URL:	To access bid details, please log in.

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STATE OF NORTH CAROLINA

NC DEPARTMENT OF INFORMATION

TECHNOLOGY

Refer ALL inquiries regarding this RFP Lite to:

Anthony Benzor

Anthony.Benzor@nc.gov

See page 2 for mailing instructions.

41-2026 11AB PROCESS IMPROVEMENT

Offers will be publicly opened: 09/03/2026,

2:00PM Est

Issue Date: 08/13/2026

Commodity Number: 811120

Description: Disaster Recovery Services

Using Agency: NC DIT

Requisition No.: NA

OFFER AND ACCEPTANCE

The State seeks offers for the Software, Services and/or goods described in this solicitation. The State’s

acceptance of any offer must be demonstrated by execution of the acceptance found below and any subsequent

Request for Best and Final Offer, if issued. Acceptance shall create a contract having an order of precedence

as follows: In cases of conflict between documents comprising the contract, the order of precedence shall be (1)

Best and Final Offers, if any, (2) special terms and conditions specific to this Request for Proposal (RFP) Lite,

(3) specifications, (4) Department of Information Technology Terms and Conditions of this RFP Lite, and (5) the

agreed portions of the awarded Vendor’s offer. No contract shall be binding on the State until an

encumbrance of funds has been made for payment of the sums due under the contract.

EXECUTION

In compliance with this RFP Lite and subject to all the conditions herein, the undersigned offers and agrees to

furnish any or all Services or goods upon which prices are offered, at the price(s) offered herein, within the time

specified herein. By executing this offer, I certify that this offer is submitted competitively and without collusion.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY, STATE & ZIP:

PRINT NAME & TITLE OF PERSON SIGNING:

TELEPHONE NUMBER: TOLL FREE TEL.

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

E-MAIL:

Offer valid for ninety (90), days from date of offer opening unless otherwise stated here: ____ days

ACCEPTANCE OF OFFER

If any or all parts of this RFP Lite are accepted, an authorized representative of the North Carolina Department of

Information Technology (NC DIT) shall affix their signature hereto. A copy of this acceptance will be forwarded to

the successful vendor(s).

FOR STATE USE ONLY

Offer accepted and contract awarded this ______ day of _____________________, 20____, as indicated on attached certification,

by _____________________________________________ (Authorized representative of NC DIT).

Page 1 of 28

RFP Lite # 41-2026 11AB

July 17, 2026

TABLE OF CONTENTS

1.0 INTENT, USE, DURATION AND SCOPE .............................................................................................. 3

2.0 GENERAL INFORMATION .................................................................................................................... 3

2.1. VENDOR QUESTIONS...........................................................................................................................3

2.2. ADDENDA .............................................................................................................................................. 3

2.3. ELECTRONIC OFFER SUBMITTAL ....................................................................................................... 3

2.4. BASIS FOR REJECTION........................................................................................................................ 4

2.5. LATE OFFERS ....................................................................................................................................... 4

2.6. NON-RESPONSIVE OFFERS ................................................................................................................ 4

2.7. NOTICE TO VENDORS .......................................................................................................................... 4

2.8. E-PROCUREMENT SOLICITATION ....................................................................................................... 5

2.9. DISTRIBUTORS AND RESELLERS – RESERVED ................................................................................ 5

2.10. POSSESSION AND REVIEW ............................................................................................................... 5

2.11. BEST AND FINAL OFFERS (BAFO)..................................................................................................... 5

2.12. AWARD ................................................................................................................................................ 5

2.13. POINTS OF CONTACT......................................................................................................................... 6

2.14 SOURCE SELECTION....................................................................................................................... 6

2.15 EVALUATION CRITERIA ....................................................................................................................... 6

2.16. RFP LITE AWARD ................................................................................................................................ 7

3.0 SPECIFICATIONS ................................................................................................................................. 7

3.1. VENDOR STANDARD AGREEMENT(S) ................................................................................................ 7

3.2. VENDOR UTILIZATION OF WORKERS OUTSIDE U.S. – DISCLOUSRE STATEMENT ....................... 7

3.3. E-VERIFY ............................................................................................................................................... 8

3.4 SPECIFICATIONS SPECIFIC TO THIS RFP LITE................................................................................... 8

3.5. SECURITY SPECIFICATIONS – RESERVED ...................................................................................... 12

3.6 ENTERPRISE ARCHITECTURE SPECIFICATIONS – RESERVED...................................................... 12

3.7. BRAND SPECIFIC PRODUCT – RESERVED ...................................................................................... 12

3.8. DELIVERY ............................................................................................................................................ 12

3.9. CONTRACT TERM ............................................................................................................................... 12

3.10 EFFECTIVE DATE............................................................................................................................... 12

4.0 FURNISH AND DELIVER (F & D MATRIX).......................................................................................... 13

5.0 DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS TO VENDORS ....................... 14

6.0 DEPARTMENT OF INFORMATION TECHNOLOGY TERMS AND CONDITIONS .............................. 15

Page 2 of 28

RFP Lite # 41-2026 11AB

July 17, 2026

1.0 INTENT, USE, DURATION AND SCOPE

The purpose of this RFP Lite is to procure staffing to assist development and implementation of a

Disaster Recovery Program for North Carolina Department of Information Technology. The

Contractor shall establish a structured two (2) year Disaster Recovery (DR) Program. The first

year of the program shall be fully funded, and continuation into the second year shall be

contingent upon the availability of funding. Products and Services will be provided in accordance

with the terms and conditions of this RFP Lite.

2.0 GENERAL INFORMATION

2.1. VENDOR QUESTIONS

All inquiries regarding the solicitation specifications or requirements are to be addressed to the

contact person listed on Page One of this solicitation. Vendor contact regarding this Solicitation with

anyone other than the contact person listed on Page One of this Solicitation may be grounds for

rejection of said Vendor’s offer.

Written questions concerning this Solicitation will be received until _08/21/2026 at 2:00pm Eastern

Time. They must be submitted to the contact person listed on Page One of this Solicitation. Please

enter “Questions Solicitation 41-2026 11AB Process Improvement” as the subject for the message.

REFERENCE

RFP Lite Section,

Page Number

VENDOR QUESTION

2.2. ADDENDA

The State may issue addenda if Vendor questions are permitted as described below, or if additional

terms, specifications, or other changes are necessary for this procurement. All addenda shall

become an Addendum to this RFP Lite.

2.3. ELECTRONIC OFFER SUBMITTAL

Due Date:

Time:

09/03/2026

2:00 PM Eastern Time

Vendors can attend the bid opening at the above date and time at the below link:

Join:

https://teams.microsoft.com/meet/272180877849756?p=GC2I77csyCZtBrzZ6A

Meeting ID:

272 180 877 849 756

Passcode:

4na2DQ7b

Sealed offers, subject to the conditions made a part hereof, will be received by the time and date

specified above and then opened for furnishing and delivering the commodity as described herein.

It is the Vendor’s sole responsibility to submit its offer by the specified time and date of opening.

Page 3 of 28

RFP Lite # 41-2026 11AB

July 17, 2026

The Vendor shall bear the risk for late electronic submission due to unintended or unanticipated

delay including, but not limited to, internet issues, network issues, local power outages, or application

issues. No offers are able to be uploaded in Ariba after the deadline/bid opening date and time.

a) Submit one (1) signed, original electronic offer via the Ariba Sourcing Module. The Vendor

to include the Execution Page 1 WITH the remaining pages of the solicitation in one PDF.

The Execution Page 1 must be signed and dated by an official authorized to bind the Vendor’s

firm. Failure to return a signed offer shall result in disqualification.

b) File names should identify the Vendor, solicitation, and document in that order (Vendor Name –

Solicitation Number – Offer, etc.).

c) Files must not be password protected. They must be in .PDF, .JPEG, .DOC or .XLS format and

capable of being copied to other sources. The Vendor’s offer may be deemed non-responsive if

the Agency is unable to open the file(s).

d) If the offer contains any confidential information (as defined in the NCDIT Terms and Conditions,

“CONFIDENTIALITY” Section), the Vendor must provide one (1) redacted electronic copy in

addition to the original copy.

2.4. BASIS FOR REJECTION

Pursuant to 9 NCAC 06B.0401, the State reserves the right to reject any and all offers, in whole or

in part; by deeming the offer unsatisfactory as to quality or quantity, delivery, price or service offered;

non-compliance with the specifications or intent of this solicitation; lack of competitiveness; error(s)

in specifications or indications that revision would be advantageous to the State; cancellation or

other changes in the intended project, or other determination that the proposed requirement is no

longer needed; limitation or lack of available funds; circumstances that prevent determination of the

best offer; or any other determination that rejection would be in the best interest of the State. Vendor

contact regarding this RFP Lite with anyone other than Anthony Benzor may be grounds for rejection

of said Vendor’s offer.

2.5. LATE OFFERS

Regardless of cause, late offers will not be accepted and will automatically be disqualified from

further consideration. It shall be the Vendor’s sole risk to ensure delivery at the designated office by

the designated time. Late offers will not be opened and may be returned to the Vendor at the

expense of the Vendor or destroyed if requested.

2.6. NON-RESPONSIVE OFFERS

Vendor offers will be deemed non-responsive by the State and will be rejected without further

consideration or evaluation if statements such as the following are included:

• “This offer does not constitute a binding offer”,

• “This offer will be valid only if this offer is selected as a finalist or in the competitive range”,

• “Vendor does not commit or bind itself to any terms and conditions by this submission”,

• “This document and all associated documents are non-binding and shall be used for discussion

purposes only”,

• “This offer will not be binding on either party until incorporated in a definitive agreement signed

by authorized representatives of both parties”, or

• A statement of similar intent.

2.7. NOTICE TO VENDORS

The State objects to and will not be required to evaluate or consider any additional terms and

conditions not previously agreed to by the State and submitted with an Offeror’s response.

This applies to any language appearing in or attached to the document as part of the Offeror’s

response. By execution and delivery of this RFP Lite and response(s), the Offeror agrees that

Page 4 of 28

RFP Lite # 41-2026 11AB

July 17, 2026

any additional terms and conditions, whether submitted purposely or inadvertently, shall

have no force or effect.

2.8. E-PROCUREMENT SOLICITATION

This is an E-Procurement solicitation. See Paragraph #31 of the attached Department of

Information Technology Terms and Conditions.

a) General information on the E-Procurement service can be found at http://eprocurement.nc.gov/

b) Within two days after notification of award of a contract, vendor must register in NC E-

Procurement @ Your Service at the following web site: https://vendor.ncgov.com/vendor/login

c) As of the RFP Lite submittal date, the Vendor must be current on all E-Procurement fees. If the

Vendor is not current on all E-Procurement fees, the State may disqualify the Vendor from

participation in this solicitation.

2.9. DISTRIBUTORS AND RESELLERS – RESERVED

2.10. POSSESSION AND REVIEW

During the evaluation period and prior to award, possession of the bids and accompanying

information is limited to personnel of the issuing agency, and to the committee responsible for

participating in the evaluation. Vendors who attempt to gain this privileged information, or to

influence the evaluation process (i.e. assist in evaluation) will be in violation of purchasing rules and

their offer will not be further evaluated or considered.

After award of contract the complete bid file will be available to any interested persons with the

exception of trade secrets, test information or similar proprietary information as provided by statute

and rule. Any proprietary or confidential information, which conforms to exclusions from public

records as provided by N.C.G.S. §132-1.2 must be clearly marked as such in the offer when

submitted.

2.11. BEST AND FINAL OFFERS (BAFO)

The State may establish a competitive range based upon evaluations of offers, and request BAFOs

from the Vendor(s) within this range; e.g. “Finalist Vendor(s)”. If negotiations or subsequent offers

are solicited, the Vendor(s) shall provide BAFO(s) in response. Failure to deliver a BAFO when

requested shall disqualify the non-responsive Vendor from further consideration. The State will

evaluate BAFO(s), oral presentations, and product demonstrations as part of the Vendors’

respective offers to determine the final rankings.

2.12. AWARD

The State reserves the right to make partial, progressive or multiple awards: where it is

advantageous to award separately by items; or where more than one supplier is needed to provide

the contemplated specifications as to quantity, quality, delivery, service, geographical areas; and

where other factors are deemed to be necessary or proper to the purchase in question.

A link to the NC electronic Vendor Portal (eVP) allows the public to retrieve contract award

information electronically from the web site: https://evp.nc.gov/solicitations/ Results may be found

by searching by RFP Lite number or agency name. This information may not be available for

several weeks depending upon the complexity of the acquisition and the length of time to complete

the evaluation process.

Page 5 of 28

RFP Lite # 41-2026 11AB

July 17, 2026

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Solicitation Number:	Doc2320066000
Project Title:	41-2026 11AB Disaster Response Process Improvement RFP Lite
Description:	The purpose of this Invitation for Bid is to obtain pricing for and procure Staffing to assist Development and Implementation of a Disaster Recovery program for North Carolina Department of Information Technology. Goods and Services will be provided in accordance with the terms and conditions of this IFB.
Opening Date:	9/3/2026 3:00 PM
Posted Date:	8/14/2026
Status:	Open
Department:	DEPARTMENT OF INFORMATION TECHNOLOGY


Solicitation Number * Doc2320066000	Department DEPARTMENT OF INFORMATION TECHNOLOGY	Status Reason Open
Opening Date 2026-09-03T15:00:00.0000000	Posted Date * 2026-08-13T19:43:28.0000000Z	Primary Commodity Code Data services
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * RFP
Owner Anthony Benzor
Description The purpose of this Invitation for Bid is to obtain pricing for and procure Staffing to assist Development and Implementation of a Disaster Recovery program for North Carolina Department of Information Technology. Goods and Services will be provided in accordance with the terms and conditions of this IFB.