RFP No. 25/26-01 IT Student Health Records and Services Platform

Location: California
Posted: Nov 6, 2025
Due: Dec 15, 2025
Agency: Irvine Unified School District
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Publication URL: To access bid details, please log in.
RFP No. 25/26-01 IT, student health records and services platform

Irvine Unified School District (District) is seeking proposals to procure a student health records and services platform that can meet the current and future needs of multiple school sites and administrative office locations in the most cost effective manner. Interested vendors are encouraged to submit proposals consistent with the RFP documents and timeline below.

ANNOUNCEMENTS

The Vendor Pre-Proposal Conference Call will be a Question and Answer format.  Responses to questions will be provided in the RFIs on the Irvine USD website.  Please contact MichelleBennett@iusd.org to RSVP.

Questions (RFI’s) regarding this RFP must be submitted via email to Michelle Bennett at MichelleBennett@iusd.org , no later than 12:00 pm on  Monday, December 1, 2025.

IUSD is currently advertising in the OC Register and accepting proposals until 12:00 pm on Monday, December 15, 2025.

The District reserves the right to reject any and all proposals.  All materials submitted to the District in response to this RFP shall remain the property of the District. The District shall not be responsible for the costs of preparing any proposal in response to this RFP.
It is the Vendor's responsibility to notify the contact listed in this RFP of its interest and to monitor this site for any changes, updates, revisions, and/or uploaded documents.

REQUEST FOR proposal DOCUMENTS
RFP No. 25/26-01 IT Student Health Records and Services Platform
RFP No. 25/26-01 IT Student Health Records and Services Platform Response Template
*The response template is provided solely for vendors' convenience is responding and does not include the full RFP.  Please review the RFP for the full details.
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November 6, 2025
November 6, 2025

November 6, 2025
CALENDAR OF EVENTS
Event Details Date
Notice Calling for Proposals Advertised Orange County Register November 6 & 13, 2025
Pre-Proposal Conference & Site Walk

Zoom Meeting

https://iusd.zoom.us/j/84477012890?pwd=L025j274kfrRelALa1CMOLhaEK3v2g.1
Meeting ID: 844 7701 2890
Passcode: MP0LD4

Find your local number: https://iusd.zoom.us/u/kdK027Ll2
Meeting ID: 844 7701 2890
Passcode: 442636

November 14, 2025 10:30am
Last Day to Submit RFIs/Questions MichelleBennett@iusd.org December 1, 2025
12:00 pm
Response to Questions Posted IUSD Website December 8, 2025
Proposals Due 5050 Barranca Parkway
Irvine, CA 92604
December 15, 2025
12:00pm
Intent to Award Posted IUSD Website anticipated February 13, 2026
Board of Education Action 5050 Barranca Parkway
Irvine, CA 92604
anticipated March 10, 2026

All dates are subject to change.

ANNOUNCEMENTS

The Vendor Pre-Proposal Conference Call will be a Question and Answer format.  Responses to questions will be provided in the RFIs on the Irvine USD website.  Please contact MichelleBennett@iusd.org to RSVP.

Questions (RFI’s) regarding this RFP must be submitted via email to Michelle Bennett at MichelleBennett@iusd.org , no later than 12:00 pm on  Monday, December 1, 2025.

IUSD is currently advertising in the OC Register and accepting proposals until 12:00 pm on Monday, December 15, 2025.

The District reserves the right to reject any and all proposals.  All materials submitted to the District in response to this RFP shall remain the property of the District. The District shall not be responsible for the costs of preparing any proposal in response to this RFP.
It is the Vendor's responsibility to notify the contact listed in this RFP of its interest and to monitor this site for any changes, updates, revisions, and/or uploaded documents.

REQUEST FOR proposal DOCUMENTS
RFP No. 25/26-01 IT Student Health Records and Services Platform
RFP No. 25/26-01 IT Student Health Records and Services Platform Response Template
*The response template is provided solely for vendors' convenience is responding and does not include the full RFP.  Please review the RFP for the full details.
Advertisement
November 6, 2025
November 6, 2025

November 6, 2025
CALENDAR OF EVENTS
Event Details Date
Notice Calling for Proposals Advertised Orange County Register November 6 & 13, 2025
Pre-Proposal Conference & Site Walk

Zoom Meeting

https://iusd.zoom.us/j/84477012890?pwd=L025j274kfrRelALa1CMOLhaEK3v2g.1
Meeting ID: 844 7701 2890
Passcode: MP0LD4

Find your local number: https://iusd.zoom.us/u/kdK027Ll2
Meeting ID: 844 7701 2890
Passcode: 442636

November 14, 2025 10:30am
Last Day to Submit RFIs/Questions MichelleBennett@iusd.org December 1, 2025
12:00 pm
Response to Questions Posted IUSD Website December 8, 2025
Proposals Due 5050 Barranca Parkway
Irvine, CA 92604
December 15, 2025
12:00pm
Intent to Award Posted IUSD Website anticipated February 13, 2026
Board of Education Action 5050 Barranca Parkway
Irvine, CA 92604
anticipated March 10, 2026

All dates are subject to change.

Attachment Preview

Irvine Unified School District
Orange County, CA
RFP No. 25/26-01 IT
Student Health Records and Services Platform
Proposal Deadline: December 15, 2025 at 12:00 pm
Contact: Michelle Bennett
Irvine Unified School District
5050 Barranca Parkway, Irvine, CA 92604
949-936-5022
Email: MichelleBennett@iusd.org
All dates subject to change at the sole discretion of IUSD. Please continue to check our website
throughout the proposal and selection periods for updates.
https://iusd.org/about/departments/business-services/purchasing/current-bids-rfps
RFP No. 25/26-01 IT Student Health Records and Services Platform
​ ​ Page | 1
NOTICE CALLING FOR PROPOSALS
DISTRICT:
IRVINE UNIFIED SCHOOL DISTRICT
PROPOSAL DEADLINE:
December 15, 2025 12:00pm
PLACE OF RECEIPT:
Irvine Unified School District
Purchasing Department
Attn: Michelle Bennett
5050 Barranca Parkway
Irvine, California 92604-4652
NOTICE IS HEREBY GIVEN that the Irvine Unified School District of Orange County, California, acting by
and through its Governing Board, hereinafter referred to as "District" will receive up to, but no later
than, the above stated Proposal Submission Deadline, sealed Proposals at the place identified above for
its upcoming RFP No. 25/26-01 IT Student Health Records and Services Platform.
Request for Proposal documents can be downloaded on November 6, 2025 at
https://iusd.org/about/departments/business-services/purchasing/current-bids-rfps.
Time is of the essence. The District reserves the right to reject any and all submissions, to negotiate with
any or all responsible Proposers, and to waive any deficiencies, irregularities or informalities in any
proposal or during the evaluation process. The award of the Contract, if made by the District, will be by
action of the Governing Board.
Pre-Proposal Vendor Conference: The District will conduct a non-mandatory pre-proposal Vendor
conference on November 14, 2025 at 10:30am pacific time at Zoom Meeting
https://iusd.zoom.us/j/84477012890?pwd=L025j274kfrRelALa1CMOLhaEK3v2g.1 , Meeting ID: 844 7701
2890, Passcode: MP0LD4. Find your local number: https://iusd.zoom.us/u/kdK027Ll2
, Meeting ID: 844 7701 2890, Passcode: 442636. Vendors who wish to attend this meeting should RSVP
to Michelle Bennett at MichelleBennett@iusd.org.
Any questions regarding the Request for Proposals shall be directed to Michelle Bennett at
MichelleBennett@iusd.org, via e-mail only by 12:00 pm on December 1, 2025. All responses will be
posted on the District's website.
Irvine Unified School District
Governing Board
Publish: Orange County Register – November 6 & 13, 2025
RFP No. 25/26-01 IT Student Health Records and Services Platform
​ ​ Page | 2
Table of Contents
Table of Contents​
3
1. Background and Overview
4
2. Instructions to Vendors
6
3. Evaluation and Award
12
4. Implementation Process
16
5. District Rules and General Terms
17
Appendix A: District Standard Agreements
20
Appendix B: Required Forms – Proposal Submission Checklist
68
Appendix C: Supplemental Materials
87
Appendix D: Pricing Form
88
Appendix E: Response to Requirements
96
Definitions
98
Part 1 Vendor Support and Ability to Perform
99
Part 2 Technology Requirements
110
Part 3 Functionality and Usability
120
3.1 Student Insurance and Eligibility Management
120
3.2 Provider and Practitioner Management
122
3.3 Service Delivery and Claims Management
124
3.4 Program Oversight and Reporting
128
3.5 Additional Functionality
130
Part 4 Price
131
Part 5 Exceptions
133
RFP No. 25/26-01 IT Student Health Records and Services Platform
​ ​ Page | 3
1.Background and Overview
1.1Overview
The Irvine Unified School District (“IUSD”, “District” or “The District”) is comprised of a
community of learners, committed to the highest quality educational experience we can
envision. IUSD educates a diverse student population numbering approximately 38,000 (Pre-K
through 12), in one (1) early childhood learning center, twenty-four (24) elementary schools, five
(5) K-8 schools, six (6) middle schools, five (5) comprehensive high schools, and one (1)
alternative high school including virtual and in person learning and one (1) TK-6 virtual school.
IUSD’s outstanding programs, large size, and enrollment growth make it a standout school
district. The District's Strategic Initiatives are driven by its mission of enabling all students to
become contributing members of society, empowered with the skills, knowledge, and values
necessary to meet the challenges of a changing world. Instructional and operational use of
technology continues to expand throughout the District.
1.2Requested Services
This solicitation (“RFP”) is intended to provide a mechanism for Irvine Unified School District to
procure a high-quality student health records and services platform and related services
(Solution).
IUSD is seeking a Solution to help the District increase access to behavioral health services,
streamline service tracking, facilitate submission of claims for reimbursement, refine service
delivery processes, and meet the requirements of the Children and Youth Behavioral Health
Initiative Fee Schedule Program (CYBHI). Details regarding the CYBHI program are available at:
https://www.dhcs.ca.gov/CYBHI/Documents/CYBHI-Fee-Schedule-Program-Requirements-Augus
t-2025.pdf.
IUSD is soliciting qualified service Vendors, (hereafter referred to as “Vendor”, or “Contractor)
for one Solution. The Vendor shall submit a proposal (“Proposal”) for the purchase, requested
implementation support and ongoing services for a student health records and services
platform. The District shall award the RFP to a single vendor offering the most favorable
Proposal.
Quantities and timelines described in the RFP are estimates only and the District does not
guarantee its enrollment, level of participation, number of claims or other program metrics. The
District reserves the right to scale its participation in CYBHI and implementation to the District’s
need. Responding Vendors must list any minimum quantities or assumptions that may affect
Proposal terms or pricing. Requirements noted by the Vendor, or exceptions to terms contained
in this RFP, deemed excessive or restrictive by the District, shall be cause for rejection.
1.3Current Environment​ ​
IUSD anticipates joining the cohort for participation in CYBHI that begins in July 2026. IUSD is
not currently doing any billing of private insurance or submission of claims for the CYBHI
RFP No. 25/26-01 IT Student Health Records and Services Platform
​ ​ Page | 4
program. IUSD currently partners with Paradigm Healthcare Services, LLC for submitting
Medi-Cal claims. IUSD is seeking a partner that can facilitate participation in CYBHI and
coordinate with district staff and existing vendors for LEA BOP and Medi-Cal billing for services
outside of CYBHI.
IUSD employs approximately 210 service providers, including psychologists, counselors, nurses,
mental health specialists, elementary resource counselors, and other behavioral health
specialists. The proportion of time the District’s service providers dedicate to eligible services
included in the CYBHI program varies. Vendors may assume that approximately 50% of providers
work time (on average) is spent on delivering eligible services. Most providers' work schedule is
consistent with a school-year calendar (approximately 36 work weeks per year). IUSD does not
routinely rely on contract service providers for student behavioral health support.
It is the responsibility of Vendor to perform any needed inventory/system review, examination of
RFP documents, necessary site visits, and determination of local conditions which may in any
way affect the Proposal at its own expense and prior to submitting its Proposal. Vendor must
also familiarize itself with all Federal, State and Local laws, ordinances, rules, permits, licenses,
regulations and codes affecting the Solution; determine the character, quality, and quantities of
the work to be performed and the Solution to be provided; and correlate its observations,
investigations, and determinations with all requirements of the RFP. District shall not be liable
for any loss sustained by the awarded Vendor resulting from any variance between the actual
conditions and data given in the RFP. Vendor agrees that the submission of a Proposal shall be
incontrovertible evidence that the Vendor has complied with all the requirements of this RFP.
1.4Period of Performance
IUSD anticipates that the term of the contract resulting from this RFP shall be three (3) years,
including the initial installation, software and related services, and any necessary maintenance
during this time frame. The District shall have the option to execute extensions for a total term
not to exceed five (5) years. The original contract and extensions shall include software,
services, maintenance, and all other costs at the same pricing of the original Proposal. The
target contract start date and implementation timeline shall begin July 2026.
1.5Reservation of Rights
IUSD reserves the right to negotiate terms and conditions of the RFP as necessary, to reject any
or all proposals, to increase or decrease quantities, and to waive any irregularities or
informalities in the RFP or in this process.
IUSD reserves the right to modify the RFP documents, or any portion thereof, by the issuance of
written addenda posted on the IUSD website. In the event IUSD shall modify any portion of the
RFP documents pursuant to the foregoing, the proposal submitted by any Vendor shall be
deemed to include any and all modifications reflected in any addenda issued.
IUSD reserves the right to conduct a background inquiry of the selected Vendor(s), which may
include collection of contractual and business associations and practices, employment histories,
RFP No. 25/26-01 IT Student Health Records and Services Platform
​ ​ Page | 5
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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