After Hours Answering Services
| Location: |
California |
| Posted: |
Aug 18, 2025 |
| Due: |
Sep 25, 2025 |
| Agency: |
San Bernardino County |
| Type of Government: |
State & Local |
| Category: |
- D - Automatic Data Processing and Telecommunication Services
- R - Professional, Administrative and Management Support Services
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| Solicitation No: |
DAAS125-OAAGI-5720 |
| Publication URL: |
To access bid details, please log in. |
Bid Solicitation: DAAS125-OAAGI-5720
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Header Information
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Bid Number:
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DAAS125-OAAGI-5720
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Description:
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After Hours Answering Services
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Bid Opening Date:
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09/25/2025 04:00:59 PM
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Purchaser:
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Joni Yang
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Organization:
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DAAS
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Department:
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OAPG - Public Guardian
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Location:
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OAOA - Public Guardian - SB
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Fiscal Year:
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25
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Type Code:
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RP - Request for Proposal
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Allow Electronic Quote:
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Yes
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Alternate Id:
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HS 24-28
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Required Date:
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Available Date
:
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08/18/2025 09:00:53 AM
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Info Contact:
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Julie West, HS Contracts Unit, 909.3867-2462, email: hsasdcontractsunit@hss.sbcounty.gov
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Bid Type:
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OPEN
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Informal Bid Flag:
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No
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Purchase Method:
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Open Market
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Pre Bid Conference:
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Mandatory Proposal Conference
Wednesday, September 3, 2025 at 10:00 a.m.
Held Virtually via Teams
(Please see attached RFP for meeting information)
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Bulletin Desc:
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After-Hours Answering Services/Call Center for the Office of the Public Guardian for Conservatees (Please see attached RFP for complete description).
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Ship-to Address:
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Reception
Public Guardian - SB
686 E. Mill Street
San Bernardino, CA 92415
US
Email: Test@test.com
Phone: (909) 891-9023
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Bill-to Address:
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Contracts Unit
150 S. Lena Road
San Bernardino, CA 92415-0515
US
Email: hsfinance@hss.sbcounty.gov
Phone: (909) 388-0281
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Print Format:
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File Attachments:
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RFP-DAAS-OPG-HS-24-28-DAAS125-OAAGI-5720
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Form Attachments:
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Required Quote Attachments
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Item # 1:
(
915
-
05
)
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DAAS-Public Guardian is interested in procuring a service provider to answer and manage incoming phone calls for the Office of the Public Guardian outside of regular operating hours, handling inquiries, taking messages, and forwarding them to the appropriate staff; essentially providing customer support after hours, weekends, and holidays.
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NIGP Code:
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915-05
Answering/Paging Services
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Qty
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Unit Cost
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UOM
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Total Discount Amt.
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Tax Rate
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Tax Amount
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Total Cost
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1.0
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EA - Each
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Manufacturer:
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Brand:
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Model:
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Make:
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Packaging:
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Ship-to Address:
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Contracts Unit
150 S. Lena Road
San Bernardino, CA 92415-0515
Email: hsfinance@hss.sbcounty.gov
Phone: (909) 388-0281
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Item # 2:
(
915
-
05
)
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Vendors must read the attached RFP document and respond to the proposal submission requirements.
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NIGP Code:
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915-05
Answering/Paging Services
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Qty
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Unit Cost
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UOM
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Total Discount Amt.
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Tax Rate
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Tax Amount
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Total Cost
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1.0
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EA - Each
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Manufacturer:
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Brand:
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Model:
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Make:
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Packaging:
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Ship-to Address:
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Contracts Unit
150 S. Lena Road
San Bernardino, CA 92415-0515
Email: hsfinance@hss.sbcounty.gov
Phone: (909) 388-0281
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Item # 3:
(
915
-
20
)
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After Hours Answering Services/Call Center
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NIGP Code:
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915-20
Call Center Services
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Qty
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Unit Cost
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UOM
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Total Discount Amt.
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Tax Rate
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Tax Amount
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Total Cost
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1.0
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EA - Each
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Manufacturer:
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Brand:
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Model:
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Make:
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Packaging:
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