Call Center Software
| Location: | Texas |
|---|---|
| Posted: | Dec 23, 2025 |
| Due: | Mar 9, 2026 |
| Agency: | State Government of Texas |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | TAMU-RFP-26-4945 |
| Publication URL: | To access bid details, please log in. |
TAMU-RFP-26-4945
Posted
Patty Winkler
(979) 845-4556
p-winkler@tamu.edu
3/9/2026
2:00 PM
711
21+ Days for Solicitation Notice
12/23/2025
12/23/2025 11:47 am
20832-*Customer Relationship Management Software (CRM), Microcomputer;
Texas A&M University,subsequently referred to as Texas A&M, Transportation Services is seekingproposals from qualified vendors to provide, configure, and implement acomprehensive Call Center Software Solution for the Customer Service Team. Theselected vendor shall supply software, associated call centerhardware/equipment, system configuration, training, and ongoing support. Thesolution must enhance caller experience, support intelligent call flows,provide robust analytics, and improve operational visibility across theCustomer Service environment. Texas A&M intends to enter into an agreementwith a qualified vendor as set forth within this RFP.
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