Labor Relations & Collective Bargaining Management Software

Ben Franklin Transit (BFT) operates in a multi-union public sector environment with multiple bargaining units. The agency negotiates multi-year collective bargaining agreements (CBAs), memoranda of understanding (MOUs), and side letters. Labor Relations responsibilities include contract negotiations, grievance administration, arbitration tracking, discipline administration (including Loudermill processes and Last Chance Agreements), ULP proceedings, EEOC claims, litigation tracking, and contract compliance monitoring.

The current environment relies on spreadsheets, static documents, and manual tracking systems. This results in version confusion, limited audit trails, manual costing models, scattered records, and difficulty tracking key milestones such as reopeners, notice windows, and wage steps.

The software must provide a centralized system of records, reduce costing cycle time, enable clause-level tracking of contract changes, automate milestone tracking, create defensible audit trails, and support public records compliance.