Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System

State of New Hampshire
Department of Health and Human Services
REQUEST FOR PROPOSALS
FOR
Technical Assistance for the Alcohol and Other Drug (AOD)
Continuum of Care System
RFP-2027-DBH-13-TECHN
RELEASE DATE: February 27, 2026

New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
TABLE OF CONTENTS
1. PURPOSE AND OVERVIEW 3
2. STATEMENT OF WORK 5
3. SOLICITATION RESPONSE EVALUATION 7
4. SOLICITATION RESPONSE PROCESS 9
5. SOLICITATION RESPONSE SUBMISSION INSTRUCTIONS 11
6. SOLICITATION RESPONSE REQUIREMENTS 11
7. ADDITIONAL TERMS AND REQUIREMENTS 12
8. COMPLIANCE 17
9. APPENDICES TO THIS SOLICITATION 18
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New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
1. PURPOSE AND OVERVIEW
Introduction
The New Hampshire Department of Health and Human Services, Division of Behavioral
Health ("Department") is seeking responses to this Request for Proposals ("Solicitation" or
"RFP") from qualified Vendors to provide technical assistance (TA) to the entities within the
Alcohol and Other Drug (AOD) service system statewide, in order to bridge gaps between
research, policy, and practice, resulting in increased workforce capacity, knowledge and
expertise on the changing environment of health care, substance misuse and recovery
support systems. The selected Vendor must develop and provide resources, including:
* Providing eLearning and in person training opportunities;
* Assigning a facilitator or use virtual meeting logs (for online sessions) to monitor
engagement;
* Building program and system-level capacity;
* Facilitating communication and collaboration across the service system; and
* Identifying and engaging with qualified presenters to deliver training opportunities to
the covered population.
The goal of this procurement is to enhance the capacity, integration, and effectiveness of the
AOD Continuum of Care (CoC) statewide.
The Department anticipates awarding one (1) contract for the services in this solicitation.
Key Information
The information in the table below is as anticipated by the Department and is subject to
change. Agreements are contingent upon the availability of funds, and/or approval by the
Governor and Executive Council.
Contract Effective Date July 1, 2026
Contract End Date June 30, 2028
Renewal Options The Department may extend contracted services for up to four
(4) additional years.
Funding Source The Department anticipates using Federal and General funds for
resulting contract.
Assistance Listing Number 93.959
Award Name Substance Use Prevention Treatment
and Recovery Services Block Grant
(SUBG)(SAMSHA))
Point of Contact Corey R. Nachman, Contract Specialist
Corey.R.Nachman@dhhs.nh.gov
603-271-9341
From the date of release of this solicitation until an award is made and announced regarding the
selection of a Vendor, all communication with personnel employed by or under contract with the
Department regarding this solicitation is prohibited unless first approved by the Point of Contact
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New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
listed above. Department employees have been directed not to hold conferences and/or
discussions concerning this solicitation with any potential contractor during the selection process,
unless otherwise authorized by the Point of Contact. Vendors may be disqualified for violating
this restriction on communications.
Interested vendors must read this entire solicitation and submit the required documents
in the specified manner. Vendors are responsible for reviewing the most updated
information related to this solicitation before submitting responses.
Procurement Timetable
All times are according to Eastern Time. The Department reserves the right to modify
these dates and times at its sole discretion.
Item Action Date
1. S olicitation Released 2/27/2026
Letter of Intent Submission Deadline
2. 3/6/2026
(optional)
3/19/2026
3. V endor Questions Submission Deadline
12:00PM - Noon
Department Response to Questions
4. 4/2/2026
Published
4/14/2026
5. V endor Solicitation Response Due Date
12:00PM - Noon
Background
1.4.1. New Hampshire Department of Health and Human Services, Division for
Behavioral Health, Bureau of Drug and Alcohol Services
The Department's mission is to join communities and families in providing opportunities
for citizens to achieve health and independence. The Bureau of Drug and Alcohol
Services (Bureau) contributes to this mission, in part, by providing resources that
develop, support, and deliver substance use disorder (SUD) prevention, early
intervention, treatment and recovery support services that are integrated with primary
and behavioral health care. These SUD supports and services are herein referred to as
the Alcohol and Other Drug (AOD) Services System.
The Bureau's responsibility is to develop and support the AOD Services System to
ensure the citizens of New Hampshire have access to and receive quality services that
meet their needs.
1.4.2. Objective
New Hampshire faces significant challenges in meeting the growing demand for
substance misuse prevention, early intervention, treatment, and recovery support
services. As the Alcohol and Other Drugs (AOD) Continuum of Care (CoC) system
evolves and integrates with primary and mental health care, targeted technical
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New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
assistance is essential to bridge gaps between research, policy, and practice. This
support will strengthen workforce capacity, enhance knowledge, and ensure alignment
with best practices in a rapidly changing healthcare and recovery landscape.
To address these challenges, the Department's Bureau of Drug and Alcohol Services
collaborates closely with the NH Governor's Commission on Addiction, Treatment and
Prevention and its associated task forces. In partnership with providers and
stakeholders, the Commission developed a data-driven, outcome-focused strategic plan
to guide efforts across the CoC system. This plan emphasizes coordinated, evidence-
based approaches to improve outcomes for individuals and families impacted by
substance misuse.
The Governors Commission's Strengthening Our Response Together is the Action Plan
of NH Governor's Commission on Addiction, Treatment, and Prevention.. This five-year
strategic plan serves as a blueprint for shared efforts with a focus on alignment,
coordination, innovation and accountability. More information is available here: NH
Governor's Commission Action Plan Dashboard - Center for Excellence on Addiction.
Current public facing data dashboards can be found here: Peer Recovery Support
Services:https://wisdom.dhhs.nh.gov/wisdom/topics.html?category=substance-
misuse&topic=recovery-services; and
Blinded dashboard for Recovery Community Organizations:
https://storymaps.arcgis.com/collections/992df54b5f2f4556b5b479849cdfaa69?item=1
Flexible, responsive technical assistance ensures the field has the capacity and
resources to deliver high-quality care consistent with best practices and Department
priorities. This procurement seeks to provide that support, enabling New Hampshire to
adapt to emerging needs and sustain progress toward a comprehensive, integrated
system of care.
Services will be provided to, at a minimum, five (5) AOD practitioner organizations and
service providers.
2. STATEMENT OF WORK
Scope of Services- See Appendix A - Scope of Services
Mandatory Questions
2.2.1. In response to this Solicitation, Vendor(s) must respond to the Mandatory
Questions below, utilizing Appendix E Technical Responses to Mandatory
Questions.
Q1 - Describe your organization's ability to provide the entire Scope of Services and
meet all requirements in this Solicitation. Describe in detail how your organization will
approach providing technical assistance that meets the Department's needs and
supports current and emerging initiatives. Please provide a proposed Work Plan,
including but not limited to, all proposed activities and/or deliverables, which key
personnel will be responsible for required activities and/or deliverables, a schedule and
timeline for completion of required activities and deliverables, and measurable
performance goals or indicators.
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New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
Q2 - Describe your organization's experience and knowledge regarding the delivery of
outcome-driven technical assistance to the diverse system of prevention, early
intervention, treatment and recovery providers. Please provide examples of practical
experience with research based prevention strategies, familiarity with prevention
framework models, and serving different coalitions tasked with spreading AoD
awareness.
Q3 - Describe your organization's capacity to perform the entire scope of work outlined
in this solicitation. Provide your organization's staffing plan within Appendix F - Program
Staff List, including:
* An organizational chart including the number of full-time equivalent staff (FTE).
* Description of qualifications, curriculum vitae/resumes, and/or credentials for key
personnel.
* Any specialized staff training completed relevant to providing services in this
Solicitation.
Finance
2.3.1. Payment for services will be made on a monthly basis based on the approved
budgets, which will be included in the resulting contract. The selected Vendor
will be required to submit budgets for Department approval upon notification of
award.
2.3.2. The selected Vendor must complete and submit monthly invoices using a form
satisfactory to the Department to initiate and request payment in accordance
with the terms of the resulting contract.
2.3.3. If your organization has a Federally Negotiated Indirect Cost Rate Agreement
(NICRA), please submit a copy with your Solicitation response. Any portion of
funding in the resulting contract supported with non-federal funding, including
General Funds or other non-federal funds, may be subject to an indirect rate
cap of 15% or the selected Vendor's NICRA, whichever is lower.
Remainder of this page intentionally left blank.
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New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
3. SOLICITATION RESPONSE EVALUATION
The Department will evaluate responses from Vendors based upon the criteria and
standards contained in this solicitation and by applying the points as set forth below,
which will be used to determine the overall highest scoring Vendor(s). Vendors are
advised that this is not a low-cost award.
TECHNICAL RESPONSE POSSIBLE SCORE
Ability/Work Plan (Q1) 375 Points
Experience and Knowledge (Q2) 175 Points
Capacity (Q3) 150 Points
Technical Response - Total Possible Score 700 Points
COST PROPOSAL POSSIBLE SCORE
Vendor Budget Narrative Evaluation (See 3.3 below) 50 Points
Vendor Cost (see formula below) 250 Points
Cost Proposal - Total Possible Score 300 Points
MAXIMUM POSSIBLE SCORE 1000 Points
Preliminary Scoring of Technical Responses
3.2.1. The Department will establish an evaluation team. The evaluation team will
review the Technical Proposal and provide a preliminary score. Should a
Vendor fail to achieve a minimum of 400 points during the preliminary scoring,
it will receive no further consideration from the evaluation team and the Vendor's
Cost Proposal will remain unopened.
Scoring of Technical Proposals
3.3.1. Vendor Technical Responses will be scored based on the following criteria:
Question 1 0-125 Points 126-250 Points 251-375 Points
Vendor does not demonstrate Vendor somewhat Vendor mostly or fully
ability to perform scope of demonstrates ability to demonstrates ability to
services/meet Solicitation perform scope of perform scope of
requirements. Vendor does services/meet Solicitation services/meet Solicitation
not include sufficient detail in requirements. Vendor requirements. Vendor
description of how services includes some detail in includes necessary detail in
will be conducted, and most description of how services description of how services
requirements are not will be conducted but some will be conducted and most
sufficiently addressed. requirements are not or all requirements are
Vendor's Work Plan does not sufficiently addressed. sufficiently addressed.
contain required detail/align Vendor's Work Plan contains Vendor's Work Plan contains
with Solicitation some required detail and required detail and mostly or
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New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
requirements. somewhat aligns with fully aligns with Solicitation
solicitation requirements. requirements.
Question 2 0-58 Points 59-117 Points 118-175 Points
Vendor does not demonstrate Vendor somewhat Vendor mostly or fully
experience/knowledge demonstrates experience/ demonstrates experience/
necessary to perform scope knowledge necessary to knowledge necessary to
of services/meet Solicitation perform scope of perform scope of
requirements. services/meet Solicitation services/meet Solicitation
requirements. requirements.
Question 3 0-50 Points 51-100 Points 101-151 Points
Vendor staffing plan does not Vendor staffing plan does not Vendor staffing plan mostly
demonstrate capacity to demonstrate capacity to or fully demonstrates
perform scope of services/ perform scope of services/ capacity to perform scope of
meet Solicitation meet Solicitation services/ meet Solicitation
requirements. requirements. requirements.
Scoring of Cost Proposals
3.4.1. Vendor Budget Narrative Evaluation: The Vendor must:
3.4.1.1. Complete Appendix G, Budget Sheet for each State Fiscal Year (July
1 through June 30).
3.4.1.1.1. Include a Budget Narrative explaining the specific line-item costs
included in Appendix G, Budget Sheet and the direct relationship
to meeting the objectives of this RFP. The Budget Sheet with
Narrative will be scored based on the following criteria:
0-16 Points 17-32 Points 33-50 Points
Relationship of costs
Relationship of costs relative
relative to the proposed Relationship of costs relative to
to the proposed services is
services is not understood. the proposed services is
mostly or fully understood.
Costs do not directly align somewhat understood. Costs
Costs mostly or fully align
with objectives, somewhat align with objectives
directly with objectives and
requirements, and/or and proposed services of the
proposed services of the
proposed services of the RFP.
RFP.
RFP.
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New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
3.4.2. Vendor Total Cost: The following formula will be used to assign points for
Vendor Proposed Cost:
Vendor's Cost Score = (Lowest Total Proposed Cost / Vendor's Total
Proposed Cost) x Maximum Number of Points for Vendor Cost.
For the purpose of this formula, the lowest proposed cost is defined as the
lowest total cost proposed by a Vendor in Appendix G, Budget Sheet, that
has not been disqualified and received the minimum allowable points
during preliminary scoring of technical responses as specified above.
Fractions of points will be rounded up to the nearest whole number of
points.
*Example:
* Vendor A proposes $100,000
* Vendor B proposes $200,000
* Maximum Number of Points for Vendor Cost = 250 points.
Vendor B Cost Score:
($100,000/$200,000) x 250 = 125 Points
Rights of the Department in Evaluating Solicitation Responses
3.5.1. The Department reserves the right, at its sole discretion, to:
3.5.1.1. Make independent investigations in evaluating solicitation responses;
3.5.1.2. Request additional information to clarify elements of a proposal;
3.5.1.3. Waive minor or immaterial deviations from the solicitation and
contract requirements, if determined to be in the best interest of the
State;
3.5.1.4. Omit any planned evaluation step if, in the Department's view, the
step is not needed;
3.5.1.5. Reject any and all solicitation responses in whole or in part at any
time; and
3.5.1.6. Open contract discussions with the second highest scoring vendor
and so on, if the Department is unable to reach an agreement on
contract terms with the highest scoring vendor(s).
4. SOLICITATION RESPONSE PROCESS
Letter of Intent
4.1.1. A Letter of Intent to submit a response to this solicitation is optional.
4.1.2. Receipt of the Letter of Intent by Department will be required to receive
electronic notification of any addenda published to amend this solicitation.
4.1.3. The Letter of Intent must be transmitted by email to the Contract Specialist
identified in Subsection 1.2 and include the name, telephone number, mailing
address and email address of the Vendor's designated contact as specified in
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New Hampshire Department of Health and Human Services
Technical Assistance for the Alcohol and Other Drug (AOD) Continuum of Care System
Appendix D, Transmittal Letter and Vendor Information. Notwithstanding the
Letter of Intent, Vendors remain responsible for reviewing the most
updated information related to this solicitation before submitting a
response.
Solicitation Amendment
4.2.1. The Department reserves the right to amend this Solicitation by publishing any
addenda, as it deems appropriate, on the Department's website
(https://www.dhhs.nh.gov/doing-business-dhhs/contracts-procurement-
opportunities) prior to the Submission Deadline on its own initiative or in
response to issues raised through Vendor Questions submitted by the date
specified in Subsection 1.3, Procurement Timetable. In the event that an
addendum is published, the Department, at its sole discretion, may extend the
Submission Deadline.
Questions and Answers
4.3.1. Vendors' Questions
4.3.1.1. All questions about this Solicitation including, but not limited to,
requests for clarification, additional information or any changes to the
Solicitation must be made in writing, by email only, citing the
Solicitation page number and part or subpart, and submitted to the
Contract Specialist identified in Subsection 1.2.
4.3.1.2. The Department may consolidate or paraphrase questions for
efficiency and clarity. Questions that are not understood will not be
answered. Statements that are not questions will not receive a
response.
4.3.1.3. The questions must be submitted by email; however, the Department
assumes no liability for ensuring accurate and complete email
transmissions.
4.3.1.4. Questions must be received by the Department by the Vendor
Questions Submission Deadline specified in Subsection 1.3,
Procurement Timetable.
4.3.2. Department Responses
4.3.2.1. The Department intends to issue responses to properly submitted
questions by the date specified in Subsection 1.3, Procurement
Timetable. This date may be subject to change at the Department's
discretion. All oral answers given are non-binding. Written answers to
questions received will be posted on the Department's website
(https://www.dhhs.nh.gov/doing-business-dhhs/contracts-
procurement-opportunities). This date may be subject to change at
the Department's discretion.
4.3.3. Exceptions
4.3.3.1. The Department will require the successful Vendor to execute a
contract using the Form P-37, General Provisions and Standard
Exhibits, which are attached as Appendix B. To the extent that a
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