RFP - MOBILE CRISIS RESPONSE TEAM (MCRT) SERVICES
| Location: | California |
|---|---|
| Posted: | Apr 1, 2026 |
| Due: | May 18, 2026 |
| Agency: | San Diego County |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | BPM013005 |
| Publication URL: | To access bid details, please log in. |
| RFx Name: | BPM013005 |
| RFx Begin Date (UTC+0): | RFP - MOBILE CRISIS RESPONSE TEAM (MCRT) SERVICES |
| RFx End Date (UTC+0): | 2 |
| Commodities: | 1 |
| RFx Status: | Public relations and professional communications services |
| Solicitation Code: | 4/1/2026 8:00:00 AM |
| Lot #: | 5/18/2026 3:00:00 PM |
| Round #: |
46
d 06 h 42 min 01 s |
RFx General Information
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Code
BPM013005
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RFx Name
RFP - MOBILE CRISIS RESPONSE TEAM (MCRT) SERVICES
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|
Lot #
2
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Round #
1
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RFx Begin Date
4/1/2026 8:00:00 AM
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RFx End Date
5/18/2026 3:00:00 PM
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Summary
Lot 2 is North Central, Central, South and East Regions |
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Contact
Tiana Row | Procurement Contracting Officer
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Q&A Start Date
(M/d/yyyy)
4/1/2026
8:00:00 AM
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Q&A End Date
(M/d/yyyy)
4/20/2026
5:00:00 PM
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RFx Documents
3 Record(s)
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Attachment Preview
ALLEN R HUNSBERGER
DIRECTOR
DEPARTMENT OF PURCHASING AND CONTRACTING
5560 OVERLAND AVENUE, SUITE 270, SAN DIEGO, CALIFORNIA 92123-1204
Phone (858) 505-6367
Fax (858) 715-6452
REQUEST FOR PROPOSALS (RFP) 13005
DEPARTMENT OF BEHAVIORAL HEALTH SERVICES
MOBILE CRISIS RESPONSE TEAM (MCRT) SERVICES
April 1, 2026
BRENDA MILLER
ASSISTANT DIRECTOR
A. KEY INFORMATION
1. The County of San Diego is seeking proposals from firms interested in providing Mobile Crisis Response Team
(MCRT) Services (“Offerors”).
2. The County intends to award up to two (2) contracts total, one (1) for each Lot in the chart below. If proposing multiple
Lots, Offeror must indicate the Lot Number on the PC-600 form within the Solicitation Number field AND submit a
separate proposal for each Lot.. Indicate the Lot Number in the naming convention for each proposal uploaded to
BuyNet.
Lot
Regions
1 North Inland, North Coastal
2 North Central, Central, South, East
3. The contract term is anticipated to be an initial (base) period of one (1) year with six (6) one-year options.
4. The County has posted this solicitation on its official BuyNet website at https://sdbuynet.sandiegocounty.gov/. In order
to see all information related to this RFP, to submit Questions, and to receive notifications of updates, Offerors must
select “Participate in RFx” for this solicitation in BuyNet.
5. The Contracting Officer for this solicitation is Tiana Row, Procurement Contracting Officer,
tiana.row@sdcounty.ca.gov.
6. Schedule: This timeline is subject to change at any time, at the County’s sole discretion. The County will issue an
addendum for changes to the Pre-Proposal Conference date, Questions due date, or Proposal due date.
Event Description
Pre-Proposal Conference
Questions due
Proposals due
Date and Time (San Diego Time)
April 9, 2026, at 10:00 a.m.
April 20, 2026, prior to 5:00 p.m.
May 18, 2026, prior to 3:00 p.m.
7. Pre-Proposal Conference. The County will hold a pre-proposal conference by Video/Teleconference using the
Microsoft Teams platform on the Date and Time listed in the Schedule. To participate, join the virtual conference at
https://events.gcc.teams.microsoft.com/event/c5c104b5-331d-45f0-a89c-4bc85a235c0d@4563af13-c029-41b3-b74c-
965e8eec8f96. The County will provide an overview of the RFP process and may provide a program/technical
overview and other information. Attendance at the pre-proposal conference is encouraged but not mandatory.
8. Questions:
8.1. Offerors should submit all Questions, including requests for clarification related to definition or interpretation
of this RFP, in writing by the Date and Time specified in the Schedule. Questions should be submitted via
BuyNet, by sending a message to the Contracting Officer through the “Discussions” functionality.
Page 1 of 62
COUNTY OF SAN DIEGO – REQUEST FOR PROPOSALS (RFP) 13005
DEPARTMENT OF BEHAVIORAL HEALTH SERVICES
MOBILE CRISIS RESPONSE TEAM (MCRT) SERVICES
8.2. Non-Offerors should direct inquiries regarding this solicitation to the Contracting Officer.
9. Table of Contents:
A. Key Information
B. RFP Instructions and Rules
C. Evaluation Criteria
D. Submittal Items
E. Required Forms
F. Statement of Work
G. Payment Schedule
H. Draft Agreement
/
/
/
Page 2 of 62
COUNTY OF SAN DIEGO – REQUEST FOR PROPOSALS (RFP) 13005
DEPARTMENT OF BEHAVIORAL HEALTH SERVICES
MOBILE CRISIS RESPONSE TEAM (MCRT) SERVICES
B. RFP INSTRUCTIONS AND RULES
1. INSTRUCTIONS FOR SUBMITTING A PROPOSAL
1.1. It is the Offeror’s responsibility to submit a proposal based on the most current RFP, addenda thereto, responses
to Questions, any other information posted on BuyNet, and any diligence material made available by the
County. Offerors are advised to regularly check BuyNet for information. The County has no obligation to
contact Offerors directly with any such RFP-related information.
1.1.1. In order to see all information related to this RFP, to submit Questions, and to receive notifications of
updates, Offerors must select “Participate in RFx” for this solicitation in BuyNet.
1.2. Forms required to be submitted with Offerors response to this RFP are included in this RFP or posted on the
County’s web site at https://www.sandiegocounty.gov/content/sdc/purchasing/purchasing-forms.html.
1.2.1. Posted forms may be updated from time to time. Unless otherwise specified, offerors may submit the
version of a form in place as of the date of the posting of this RFP or any later version.
1.3. Offerors are advised to allow for sufficient time to obtain all necessary documents and forms, resolve any
technical difficulties obtaining or completing documents or forms, and, if necessary, obtain documents and
forms by an alternate method. If you are unable to download documents or forms, you may request a hard copy
or technical assistance from Purchasing and Contracting’s front desk or contact clerical support at (858) 505-
6367.
1.4. Offeror must submit a complete original proposal in accordance with the format provided in this solicitation to
the County of San Diego, Department of Purchasing and Contracting, through electronic upload to BuyNet
before the Date and Time listed in Schedule.
1.4.1.
If Offeror is unable to submit via BuyNet for any reason, Offeror may submit by providing the
Purchasing and Contracting front desk with either (i) electronic files on CD/DVD or, (ii) a printed
proposal. Offeror must prominently mark such submissions with the RFP number on the outside of
the packaging. Please use this method only if unable to submit through BuyNet.
1.4.2. When submitting via BuyNet, Offerors are advised to allow for sufficient time to submit by an
alternate method in the event of technical difficulties.
1.4.3. For proposals submitted electronically through BuyNet, the time on the BuyNet server shall be
considered the official time for the purpose of determining timely submittal.
1.4.4. For proposals submitted at the Purchasing and Contracting front desk, the time stamp at the front desk
shall be considered the official time for the purpose of determining timely submittal.
1.4.5. In the event of multiple submittals of an original proposal by an Offeror, the County will only
consider the most recent submittal submitted before the due date and time. The County will not
review or consider previous submittals, whether submitted at the front desk or through BuyNet.
Offerors are strongly encouraged to submit only one original proposal and to withdraw or replace any
previous submittals in the event they update their proposal. Proposals may be found non-conforming
if the County is unable to determine which proposal is the most recent, timely submittal.
1.5. A proposal that is untimely or otherwise not submitted in conformance with 1.4 above will not be considered
for award unless: it is received before award is made; the County determines that it is in its best interest to
accept the proposal; and
1.5.1. It is determined by the County that the late receipt was due solely to mishandling by the County, or
1.5.2. No timely and conforming proposal was submitted.
1.6. Proposals may not be modified after the due date, except for modifications resulting from the Contracting
Officer’s request for a revised proposal, Best and Final Offer (BAFO), or an addendum to the proposal.
1.7. Proposals may be withdrawn by written notice signed by a duly authorized representative of Offeror if received
prior to Notice of Intent to Award. After Notice of Intent to Award, all proposals constitute firm offers, subject
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COUNTY OF SAN DIEGO – REQUEST FOR PROPOSALS (RFP) 13005
DEPARTMENT OF BEHAVIORAL HEALTH SERVICES
MOBILE CRISIS RESPONSE TEAM (MCRT) SERVICES
to negotiation, that will remain open and cannot be revoked, withdrawn, or modified for a period of six (6)
months.
1.7.1. All proposals become the property of the County upon submission. An Offeror may request the return
of its proposal upon withdrawal, which return the County may grant or deny in its sole discretion.
1.8. By submitting a proposal, Offeror agrees to these RFP Instructions and Rules and all other terms of this RFP.
2. QUESTIONS
2.1. Offerors shall direct requests for explanation regarding the RFP or related documents to the Contracting Officer
in writing as a question (“Question”). Submit Questions by sending a message to the Contracting Officer
through the “Discussions” functionality in BuyNet.
2.2. The County may choose not to respond to Questions received after the date and time stated Schedule. Offeror
is responsible for ensuring that Questions are received by the County.
3. PROPOSAL FORMAT
3.1. Submit electronic proposals as files in .pdf format, except where specified otherwise. For pages other than
signature pages, converted and searchable formats are preferred.
3.2. Proposals shall be formatted to print on 8-1/2” x 11” page size, with no less than ½” margins and eleven (11)
point font and to be suitable for black and white reproduction with no loss of information.
3.3. All proposals shall be signed with a handwritten signature by an authorized officer or employee of the Offeror.
3.3.1. Electronic or digital signatures will not be accepted.
3.3.2. Pages requiring signatures must be scanned from an original handwritten signature. If Offerors are
unable to submit a .pdf with scanned signatures, Offerors may optionally submit clear pictures of
signature pages containing original handwritten signatures.
4. PROPOSAL ORGANIZATION
4.1. Your proposal must be organized in accordance with the Submittal Items in this RFP.
4.1.1. Content shall be organized to correspond to the applicable exhibit and question or item within each
exhibit.
4.1.2. Offerors shall separate each exhibit into one or more files, clearly named as to the exhibit and order.
4.1.3. Pages shall be consecutively numbered within each exhibit at the bottom or top margin of each page.
4.1.4. Cost/Price information:
4.1.4.1. All cost and pricing information must be contained within Cost/Price exhibit and be
inclusive of all proposed compensation. No price data is to be included in the
Program/Technical or other exhibits.
4.2. Confidential/Proprietary information:
4.2.1. The County is a public agency subject to the California Public Records Act, Government Code §
7920.000, et seq. Some or all of the documents submitted in response to this RFP may be subject to
disclosure, and the County intends to publish any resulting contracts to its public website.
4.2.2. It is Offeror's responsibility to identify and separate into a "CONFIDENTIAL/PROPRIETARY”
exhibit and to provide a signed Nondisclosure Indemnification Agreement for:
4.2.2.1. all confidential information that should be protected from disclosure, including PI (Personal
Information), PII (Personally Identifiable Information), or PHI (Protected Health
Information), and
4.2.2.2. any proprietary or other information Offeror determines is exempt from disclosure under the
California Public Records Act and wishes to protect from disclosure.
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COUNTY OF SAN DIEGO – REQUEST FOR PROPOSALS (RFP) 13005
DEPARTMENT OF BEHAVIORAL HEALTH SERVICES
MOBILE CRISIS RESPONSE TEAM (MCRT) SERVICES
4.2.3. The “CONFIDENTIAL/PROPRIETARY” exhibit must be clearly labeled with all pages marked as
“CONFIDENTIAL/PROPRIETARY”
4.2.4. Refence material in the “CONFIDENTIAL/PROPRIETARY” exhibit where it is needed to respond to
a Submittal Item (for example “See response 1 contained within the
“CONFIDENTIAL/PROPRIETARY” exhibit” for staff Social Security numbers”).
4.2.5.
If the County determines that a submission improperly designates information as confidential or
proprietary, the County may, at its sole discretion: (i) deem the information releasable; (ii) declare the
submission non-conforming/non-responsive; (iii) remove such information, or (iv) take any other
appropriate action. (Note: pricing and terms and conditions are generally not considered confidential
under the California Public Records Act).
5. PROPOSAL EVALUATION
5.1. Evaluations shall be based on the criteria contained in the Evaluation Criteria and Submittal Items to determine
the proposals(s) that provide the best value to the County.
5.2. The County shall have the discretion, but not the obligation, to construe any submission as non-conforming and
ineligible for consideration if it does not conform to the requirements of this Request for Proposals. The County
shall also have the discretion to waive any irregularities or deviations from the requirements of this Request for
Proposals in any submission.
5.3. Small-Local Business preference: In accordance with Section 405 of the San Diego County Code of
Administrative Ordinances, when evaluating competing proposals, the County will give a fifteen percent (15%)
price preference to offerors that meet the definition of a Small-Local Business set forth in Board Policy B-53
and that have completed the Small-Local Business Self-Certification Form.
The price preference will be applied to the proposed price portion of the evaluation only. Fifteen percent (15%)
or one hundred and fifty-thousand dollars ($150,000), whichever is less (“Price Adjustment”), shall be
subtracted from any Small-Local Business’s proposed price being evaluated for award (“Adjusted Price”). A
Small-Local Business’s Adjusted Price shall be the basis for evaluating the proposal’s price. Contract award
will be made to the proposer(s) providing the best value to the County after consideration of the price preference
and will be made at the unadjusted price. For example, a Small-Local Business submitting a proposal for
$100,000 would be evaluated as if the proposed price was $85,000. If, based on the Adjusted Price, the Small-
Local Business is evaluated to be the best value, the Small-Local Business would be awarded a contract at the
unadjusted price of $100,000.
5.4. Small-Local Business Subcontractor Utilization: Offeror’s failure to submit an acceptable Small-Local
Business Subcontractor Utilization Plan at time of submittal may result in the County rejecting Offeror’s
proposal. Notwithstanding the foregoing, County, at its sole discretion, may elect to allow an Offeror to
supplement, correct deficiencies in, or provide additional information or documentation to support its Small-
Local Business Subcontractor Utilization Plan.
5.5. During evaluation, County may appropriately consider the sustainability and social, human health,
environmental, and economic impact of Offeror’s proposed products and approach to providing goods and
services, in accordance with Board Policy B-67. Therefore, Offerors are encouraged to include relevant
information in their proposals.
5.6. During evaluation, the County may appropriately evaluate the cultural competency of Offeror and Offeror’s
proposed approach to providing goods and services. Therefore, Offerors are encouraged to include relevant
information in their proposals.
5.7. When evaluating an Offeror’s cost or pricing, the County may also consider the effect of the proposal on the
overall total cost to the County.
5.8. In evaluating an Offeror’s ability to satisfy the requirements of this RFP and any resulting contract, the County
may also consider any parent, subsidiary, or related legal entity of Offeror, including, without limitation, a legal
entity that Offeror acquired or merged with or will use as a guarantor in providing services to the County.
Page 5 of 62
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