2601 Forcepoint next-generation firewall renewal

It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for the purchase of Maintenance and Support for Forcepoint Next-generation firewall renewal use by the Clerk's Office, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Maintenance and Support Service period is 10/21/2026 – 10/20/2027. Txn Type: Renew Line 10 Forcepoint NGFW Management Center Part # SMCX Quantity: 1 Line 20 Forcepoint NGFW URL Filtering for NGFW N1101, N355, N1202 Part # FPURL4X Quantity: 2 Line 30 Forcepoint Advanced Malware Detection & Protection - NGFW M Part # AMDPFWM Quantity: 2 Line 40 Essential Support Part # ESESPT Quantity: 1 Forcepoint Essential Support: •        Secure Support Portal: Confidentially submit and track support cases and participate in our Tech Support Community forum. •        Product Updates: Keep your solution up-to-date with the latest product versions, hotfixes/patches, and maintenance releases. •        Product Documentation: Gain unlimited access to the Forcepoint knowledge base, product guides, upgrade guides, and release notes. Forcepoint Support Offerings Assisted Support: Yes 24/7 Online Support Coverage: Yes 24/7 Severity 1 Issues: Yes Initial Response Times Severity 1: 1 Hour Severity 2: 4 business hours Severity 3: 8 business hours Severity 4: 2 business days Any repair or maintenance is to include all costs associated with the service/labor, travel expenses and parts All shipping and handling must be included in the final total bid. DELIVERY INSTRUCTIONS: Bid shall include cost of required inside delivery, F.O.B. destination prepaid and allowed. *****Please note that 2025-2026 renewal part number to be used as reference if current year number differs.