Paper and Remittance Processing Support (PRPS)

Paper and Remittance Processing Support (PRPS)

The Internal Revenue Service (IRS) requires Contractor support services to provide operations, maintenance, and development support for the Paper and Remittance Processing Support (PRPS) Program. The Contractor’s primary focus will be on providing operations and maintenance on the Integrated Submission & Remittance Processing (ISRP) System and Service Center Recognition Image Processing System (SCRIPS). These two (2) systems deliver paper forms and remittance processing capabilities. Ecosystem updates and Operations and Maintenance (O&M) will include application software maintenance, system maintenance, software/systems engineering support, cloud engineering/services support, hardware maintenance, software license management and installation, and training.

The main objective of the IRS’ requirement is to provide and maintain PRPS to support IRS employees in meeting IRS’ mission efficiently, effectively, and economically. Additionally, this PWS requires that the vendor with qualified and experienced contractor(s) must possess CMMI Level 3 Certification/Assessment (DEV or SVC) or higher who will work as part of the IRS’ IRIS project team utilizing the Enterprise Life Cycle (ELC) and/or Software Development Life Cycle (SDLC) path and methodology.

The contractor shall provide technical labor services and Subject Matter Expert (SME) personnel to support paper and electronic document and processing, SDLC phase activities, attend and/or lead project meetings, perform technical/operational document updates, and other project related activities