ADDENDUM NO. 1 ERP RFP No. 20477-092226 Vendor Questions and Official Responses

Location:	Mississippi
Posted:	Sep 29, 2026
Due:	Oct 6, 2026
Agency:	State Government of Mississippi
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services U - Education and Training Services
Solicitation No:	7-20260917122410 Jackson
Publication URL:	To access bid details, please log in.

Procurement Details

Smart Number	7-20260917122410 Jackson	Advertised Date	09/29/2026 5:00 PM
RFx #	3170036675	Submission Date	10/06/2026 3:30 PM
RFx Status	Open	Major Procurement Category	INFORMATION TECHNOLOGY (IT)
RFx Opening Date	N/A	Sub Procurement Category	PERSONNEL SERVICE - TECHNOLOGY
RFx Type	MDA - RFx
Agency	MPTAP
RFx Description	This Addendum provides responses to questions submitted by potential proposers regarding the City's ERP RFP. The questions and responses below are issued as part of the solicitation and should be read together with the original RFP and all other issued

RFx Items

PRODUCT CATEGORY	PRODUCT DESCRIPTION
20477	CPU Micro-Laser

Awarded

VENDOR NAME

VENDOR NUMBER

AWARD DATE

AWARD AMOUNT

FUNDING SOURCE

Bid Attachments

Attachments COJ-ERP-2026-0012 (1)
Attachments ERP_RFP_Addendum_No_1_Vendors_QA.pdf

Attachment Preview

CITY OF JACKSON, MISSISSIPPI

ADDENDUM NO. 1

ERP RFP No. 20477-092226

Vendor Questions and Official Responses

This Addendum provides responses to questions submitted by potential proposers regarding the City's

ERP RFP. The questions and responses below are issued as part of the solicitation and should be read

together with the original RFP and all other issued addenda.

Proposal Deadline. The proposal submission deadline has been extended to October 6, 2026.

Solicitation

Addendum

Proposal Deadline

ERP RFP No. 20477-092226

No. 1

October 6, 2026

Vendor Questions

Question

Please confirm whether the City will accept and

evaluate a module-specific proposal limited to the

following functional areas:

Project Tracking and Capital Improvement Program

Management

Grant Monitoring and Grant Management

Capital budgeting and funding management

Contracts, commitments, change orders, and

payment tracking

Asset-to-project and GIS linkage

Reporting, analytics, and executive dashboards

Associated Tyler Munis and other system

integrations

Please also confirm whether:

The City may make separate awards or select

individual combinations of modules from different

proposers; and

A module-specific proposer may identify

requirements outside its proposed scope—such as

permitting, licensing, inspections, code enforcement,

311, and housing—as “Not Proposed—Outside

Selected Module Scope” in the Functional

Requirements Matrix.

Response

Yes. The City intends to evaluate solutions

capable of supporting the operational and

regulatory requirements of it's Stormwater

Management Division. So, yes it is.

Yes. The City intends to evaluate solutions

capable of supporting the operational and

regulatory requirements of it's Stormwater

Management Division. So, yes it is.

Can the individual functional modules (Financial

ERP/GL, Grant Monitoring, Housing Programs, 311

Resident Services, and Public Works/Stormwater

Asset Management) be awarded to different vendors,

Single vendor.

Page 1 of 9

or must a single vendor provide the full scope

described in Section 3.2?

Is FedRAMP authorization (AWS GovCloud, Azure

Government, or Google Cloud Government) a strict

pass/fail requirement for the hosting environment, or

will a cloud platform with SOC 2 Type II

certification and independent penetration testing, but

without FedRAMP authorization, be considered?

Is compliance with NIST SP 800-53 Rev. 5 at the

Moderate baseline required at the time of proposal

submission, or may supporting documentation be

finalized during contract negotiation?

Would the City consider a phased award that

prioritizes Permitting, Building Inspections, Code

Enforcement, and Planning & Zoning in Phase 1,

with Financial ERP, Grant Monitoring, Housing

Programs, 311, and Stormwater/Public Works

sourced separately or in a later phase?

Is a phone-based IVR channel required for the 311

platform at initial go-live, or would a web- and

mobile-app-based 311 channel satisfy Phase 1

requirements, with phone integration added later?

Must Grant Monitoring and Housing Programs

functionality reside within the same platform as

permitting and inspections, or may these be satisfied

through a documented integration with a separate,

specialized system?

Is the Public Works/Stormwater MS4 module a

mandatory component of this award, or could

stormwater asset management remain in the City's

existing Cityworks environment and be addressed

through integration instead?

What is the name of the City's current legacy

permitting and land management system, so

proposers can accurately scope data migration and

integration?

Is there an incumbent vendor for the financial

ERP/GL, grant management, housing programs, or

311 functions, and are those systems expected to be

replaced or retained and integrated with?

Is funding currently approved for the full ten-year,

all-modules scope described in this RFP, or only for

an initial phase?

Who holds final budget authority for this

procurement — a department director, the City

Administration, or does award require City Council

approval?

IT - Optional

IT - Offer additional points

One phase

City's preference is to include IVR with initial

launch.

City's preference is to use one platform and to

use this systems as grant monitoring.

Yes, Proposers should provided a proposed

approach that satisfies the functional, reporting,

GIS, work-order, and MS4 compliance

requirements of the RFP. Proposers should

clearly describe whether they propose

replacement, integration, or a hybrid approach.

OpenGov

Procurement (answer this)

No, scoped for the initial phase for the contract

award with the option for extension based on

contract terms at award.

Multiple city departments will fund this project

and the award will require city council

approval.

Page 2 of 9

Can this procurement be completed through a

cooperative purchasing contract such as Sourcewell,

HGACBuy, OMNIA, or NASPO?

Were any vendors consulted in the drafting of this

RFP, and has the City already viewed product

demonstrations from other vendors?

Is the proportional, departmental cost-sharing billing

structure described in Section 9.1 a mandatory

contractual requirement, or a capability the City

would like available if needed?

Is real-time, bi-directional GL posting with the

financial system required at go-live, or would a

scheduled batch export meeting month-end

reconciliation needs be acceptable during an initial

phase?

Are automatic E911 address synchronization and

Hinds County land-roll auto-sync required

specifically within the permitting/GIS scope of this

RFP, or are they tied to other modules outside that

scope?

Is real-time automated contractor license verification

against the Mississippi State Board of Contractors

database required, or is manual verification at permit

issuance acceptable?

Given the breadth of this RFP's scope, would the

City consider extending the proposal submission

deadline to allow for a more thorough response?

Who serves on the Evaluation Committee, and what

departmental expertise does each member represent?

Which departments currently rely on paper,

spreadsheets, or manual processes rather than

software for the functions described in this RFP?

Can you share the Teams meeting link and any other

information for the pre-proposal conference on

September 10th? We're not seeing anything in the

portal.

Can you please share Appendix B - Functional

Requirements Matrix with us? That file was missing

when we downloaded the bid package from the

portal.

Would you please consider extending the proposal

due date to October 6th since we haven't had the

requirements matrix to work on?

What permitting platform is currently being used?

Thank you

Does the City intend to retain Cityworks as its long-

term Public Works platform, or is replacement being

considered?

N/A - TBD

Not decided

As real-time as possible

No - Nice to have and get additional points

Yes, this is possible based on procurement

guidelines.

All interested parties.

Not relevant

Procurement will send the teams link.

The appendix will be shared in the addendum.

Yes, this is possible based on procurement

guidelines.

OpenGov

Replacement is being considered since the city

is hoping to consolidate platforms.

Page 3 of 9

Is the City working with advisory consultants for this No.

procurement?

Has the City participated in software demos relating The city viewed some product demos with

to this procurement in the past 12 months? If so,

vendors and to make the process fair would

with which vendors?

prefer not to name the vendors.

Can you describe your needs regarding the housing The goal is to use the new platform as a project

requirements?

management to track and manage grant

milestones.

Is the excel matrix just to be used for section 4

Yes, the Excel matrix is for Section 4.

functionality questions or more?

With your fiscal year Oct 1, has this already been

Yes.

appropriated funds?

Is Public Works Asset Management Cityworks

Yes. Public Works Asset Management and

included in this scope of work - under the 2 phases Stormwater are included in the overall scope.

listed under section 6.1 Public Works is not included

in either planned Phase

What functional groups of public works is looking to Public Works requirement is

be on the asset management software?

Stormwater/Drainage asset and work

management, with the ability to expand the

system to other Public Works infrastructure

categories.

I see stormwater but is there roads, traffic signals, Yes, you should identify capabilities for

facilities maintenance, etc?

Approximately how many records are expected to be Yes, proposers should identify streets, bridges,

migrated?

drainage, traffic infrastructure, facilities, fleet,

sidewalks/ADA assets, signs, and other

municipal infrastructure as available/optional

functionality.

Can you talk more about the FedRAMP

Refer to question 5.

requirements?

Are you willing to accept AWS Commercial cloud or AWS Commercial Cloud is acceptable,

does it have to be Gov cloud?

provided that the proposed hosting environment

meets all security, privacy, data protection,

compliance, and other applicable requirements

specified in the RFP. AWS GovCloud is not

required unless otherwise specified in the RFP.

Is the City willing to extend the deadline given there Yes, this is possible based on procurement

will be an addendum with Q&A?

guidelines.

What 311 program is being used today?

Cityworks and CitySourced

If there are several overlapping 311 elements in

We would prefer to have one solution that

scope is that a value add or is the current 311 system serves all needs, but barring that would need a

preferred moving forward?

system that will integrate with our current 311

platform.

Do you plan on making a change to your financial No.

ERP in the next 2years?

Will the city provide a breakdown of named users No.

and mobile users now or in the addendum?

You mentioned that Cityworks for Public Works is to Vendors proposing replacement should describe

be replaced. If that is the case, I don't see any

their migration strategy and how existing Public

Page 4 of 9

Functional Requirements under section 4 for Public

Works. Also, 3.3 Interfaces identifies Cityworks as a

software to be integrated with.

Can you elaborate on how the integration with other

3rd party systems?

When you talk about migrating onto the new

platform of choice within the next year are there hard

timelines, stated goals, benchmarks?

Has the City established any preliminary funding

expectations or budget range for this initiative?

To confirm, what email address are we to submit

questions to? The one listed in the RFP isn't working

Is the renewal date in the RFP?

Is the expected solution to include financial

management capabilities, or only api/integration with

Tyler technologies Munis?

Is Tyler supporting grants today?

Would the City be willing to grant a two-week

extension to the proposal submission deadline?

Please confirm whether the City will accept and

evaluate a module-specific proposal limited to the

following functional areas:

Project Tracking and Capital Improvement Program

Management

Grant Monitoring and Grant Management

Capital budgeting and funding management

Contracts, commitments, change orders, and

payment tracking

Asset-to-project and GIS linkage

Reporting, analytics, and executive dashboards

Associated Tyler Munis and other system

integrations

Works work orders, stormwater assets, service-

request data, and related records would be

transitioned.

Refer to section 3.3 of the RFP.

Hard timeline is October 1, 2027. Refer to RFP

for goals and benchmarks.

Yes.

thoover@city.jackson.ms.us

Any renewal details will be designated at

contract award.

The expectation is only integration with the

system.

No.

Yes, this is possible based on procurement

guidelines.

Yes.

Will the City make separate awards or select

individual combinations of modules from different

proposers

Can a module-specific proposer may identify

requirements outside its proposed scope—such as

permitting, licensing, inspections, code enforcement,

311, and housing—as “Not Proposed—Outside

Selected Module Scope” in the Functional

Requirements Matrix.

Has the City seen demos from vendors in the last 12

months? If so, from which vendors and for which

products?

What is the anticipated project start date and desired

go-live data for the solution?

No. The preference is single-award to one

vendor.

Only if the proposed module would reduce the

number of platforms as a whole.

Yes, the city has viewed demos from other

products and decided pursue a solution via the

RFP route for more competitive offerings.

1-Oct-27

Page 5 of 9

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ADDENDUM NO. 1 ERP RFP No. 20477-092226 Vendor Questions and Official Responses

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See also