IT Service Management Platform
| Location: | Florida |
|---|---|
| Posted: | Jul 31, 2025 |
| Due: | Aug 26, 2025 |
| Agency: | Valencia Community College |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFI 2026-15 |
| Publication URL: | To access bid details, please log in. |
|
Status |
: |
Active |
|
|
|
|
|
Fiscal Year |
: |
2026 |
|
Primary Contact |
: |
Christy Colgan |
|
Secondary Contact |
: |
|
|
Title |
: |
IT Service Management Platform |
|
Number |
: |
RFI 2026-15 |
|
Type |
: |
Request for Information |
|
Online RFQuote |
: |
Yes |
|
Department |
: |
|
|
Notes |
: |
THIS IS A REQUEST FOR INFORMATION (RFI) AS DEFINED IN SECTION 287.012 (22), FLORIDA STATUTES. This RFI is issued solely for information and planning purposes. It does not constitute or promise to issue a formal solicitation (Request for Proposal (RFP) or Invitation to Negotiate (ITN)) in the future. Valencia College is requesting information and industry insight on a new IT Service Management (ITSM) and Customer Service Management (CSM) platform which may support the objectives and requirements listed herein. |
|
Piggyback Solicitation |
: |
No |
|
Insurance Required |
: |
No |
|
Bid Bond Required |
: |
No |
|
Bid Bond Amount |
: |
|
|
|
|
|
|
Broadcast Date |
: |
7/31/2025 8:00 AM |
|
Question End Date |
: |
8/14/2025 10:00 AM |
|
Due Date |
: |
8/26/2025 10:00 AM |
|
Opening Date |
: |
|
|
Anticipated Award Date |
: |
| Code | Description |
| [918-90] | Strategic Technology Planning and Consulting Services |
| [208-32] | Customer Relationship Management Software (CRM) |
| [918-71] | IT Consulting |
| [208-80] | Software, Microcomputer (Not Otherwise Classified) |
| [208-81] | Software For Computer Software Training |
| [208-88] | Software, Monitoring |
| [209-83] | Software, Mini/Mainframe Computer (Not Otherwise Classified) |
| [209-87] | Software, Mini/Mainframe Computer (Not Otherwise Classified) |
| [920-45] | Software Maintenance/Support |
| [920-46] | Software Updating Services |
| [204-29] | Data/File Security Hardware/Software, to Include Encryption |
| [204-47] | Integrated Hardware-Software I.T. Solution (Microcomputer) |
| [205-29] | Data/File Security Hardware/Software, to Include Encryption, Environmentally Certified Products |
| [205-47] | Integrated Hardware-Software I.T. Solution (Microcomputer), Environmentally Certified Products |
| [206-55] | Integrated Hardware-Software I.T. Solution (Mini/Mainframe Computer) |
| [208-11] | Application Software, Microcomputer |
| [208-20] | Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc. |
| [208-21] | Business Intelligence Software |
| [208-45] | Expert System Software |
| [208-67] | Programming: Basic, Assembler, Computer Assisted Software Engineering Tools (CASE), Libraries, etc. |
| [209-12] | Application Software, Mainframe Computer (Incl. Cobal) |
| [209-13] | Application Software, Minicomputer |
| [209-37] | Data Processing Software, Mini/Mainframe Computer |
| [209-38] | Database Software |
| [209-46] | Expert System Software |
| [918-29] | Computer Software Consulting |
| [920-14] | Applications Software (For Minicomputer Systems) |
| [920-15] | Assessment and Profiling Services of Software |
| [920-4] | Applications Software (For Main Frame Systems) |
| [920-49] | Systems/Executive Software, Main Frame |
| [920-56] | Systems/Executive Software, Microcomputer |
| [920-63] | Systems/Executive Software, Minicomputer |
| [920-7] | Applications Software for Microcomputer Systems: Business, Mathematical/Statistical, Medical, Scientific, etc. |
Daily notification on new contract opportunities
With GovernmentContracts, you can:
- Find more opportunities and win more business
- Receive daily alerts for all new bid opportunities
- Get contract opportunities matched to your business
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.