J065--ASP Sterrad Service Base plus 5 Years

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Contract Opportunity

DISCLAIMER
This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.
Submit information to Keysha.Gorman74@va.gov by 8am 1/29/2026. Include your business size and SAM UEI. This is for informational purposes only.

ADVANCED STERILIZATION PRODUCTS EQUIPMENT SERVIC AGREEMENT
MARTINSBURG VA MEDICAL CENTER
MARTINSBURG, WV 25405

TABLE OF CONTENTS
1.0 Introduction
1.1.1 Scope of Work
1.1.2 Non-Personal Services
1.2 Communication
1.3 Safety
1.4 Performance Reports
1.5 Technical Requirements
1.6 Professional Qualifications
1.7 Specific Task/Responsibilities
1.8 Period of Performance
1.9 Place/Hours of Performance
1.1 Holidays
1.11 Contractor Provided Services
2.0 Definitions/Acronyms
3.0 Applicable Technical Orders, Manuals, Regulations, Directives and Forms
3.1 Mandatory Documents
3.2 Other Requirements

INTRODUCTION: The Contractor shall provide maintenance support for the VA Medical Center, Martinsburg WV. The services provided will be of nature and scope described in the paragraphs below.

1.1.1 SCOPE OF WORK: The purpose of this requirement is to provide Preventive Maintenance and Repair parts and services for Advanced Sterilization Products STERILIZING UNITS: GASEOUS PLASMA Sterrad 100NX serial numbers 5047230546, 5047230547 and 1047180080 and their associated components located at the VA Medical Center, Martinsburg, WV 25405.

1.1.2 NON-PERSONAL SERVICES: This contract is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract's terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.2 COMMUNICATION: The contractor's employee shall be able to read, write, understand and speak English clearly, to effectively communicate with patients and/or other healthcare providers and staff.

1.3 SAFETY: The Contractor shall be responsible for knowing and complying with all installation safety prevention regulations. Such regulations include, but are not limited to, general safety, fire prevention, and waste disposal.

1.4 PERFORMANCE REPORTS: Reports will be provided by the COR to ensure acceptable performance of the contract. Annual reports provided by COR to Contracting Officer after completion of each performance period will be reported to the DOD Contractor Performance Assessment Reporting System (CPARS).

1.5 TECHNICAL REQUIREMENTS: All Contractor employees provided by the Contractor shall meet the qualifications for that specialty and perform essentially the same functions, within the scope acceptable for their professional discipline and standard, as those required by the Department of Veterans Affairs or Government service health care professionals of similar experience and in similar duty assignments.

1.6 PROFESSIONAL QUALIFICATIONS: Personnel shall have current factory training and experience in the servicing of Advanced Sterilization Products Sterrad 100NX equipment and their associated components that includes maintenance, repair, configuration and software/hardware upgrades.

1.7 SPECIFIC TASK AND RESPONSIBILITIES:

1.7.1 PREVENTIVE MAINTENANCE: The Contractor shall provide Preventive Maintenance Inspections (PMIs) for the Advanced Sterilization Products STERILIZING UNITS: GASEOUS PLASMA Sterrad 100NX serial numbers 5047230546, 5047230547 and 1047180080 and their associated components. Preventive Maintenance to be performed to Advanced Sterilization Products procedures and include all labor, travel and parts.
1.7.2 CUSTOMER SUPPORT: The Contractor shall provide
Remote Technical Support
On-site field service maintenance
72 hour uptime target
1.7.3 DIAGNOSTIC AND ISSUE RESOLUTION: The Contractor shall provide diagnostic and resolution services that include the following:
Diagnosis/FboNotice cause analysis
Defined resolution approach: workaround or fix
Operator instruction on actions to be taken on the customer's end to correct the problem
Correction of errors/defects in the programs
Correction of configuration errors
Correction of errors in the standard software through the sourcing, testing, and implementation of patches and service packs provided by software providers
Quality/training initiatives to increase operator knowledge and decrease the number of incidents.
1.7.4 PART REPLACEMENT: All parts, labor, and travel to perform maintenance service and repairs (preventive or corrective) are included in this Maintenance Agreement. Parts requiring replacement to maintain the equipment in accordance with Advanced Sterilization Products specifications will be replaced on a new part basis. Notification needs to be given to the COR of any equipment being replaced.

1.8 PERIOD OF PERFORMANCE: 02MAR 2026-01MAR 2031
1.9 PLACE/HOURS OF PERFORMANCE/NORMAL BUSINESS HOURS: The place of performance is the Sterile Processing Department located at VA Medical Center, 510 Butler Ave, Martinsburg, WV 25405. Contract providers shall perform repair services Monday through Friday, between 8:00 AM and 4:30 PM EST, excluding holidays.
1.10 HOLIDAYS: The following legal holidays are observed by Martinsburg VA Medical Center:
New Year's Day
Martin Luther King's Birthday
Washington s Birthday
Memorial Day
Juneteenth National Independence Day
Independence Day
Labor Day
Columbus Day
Veteran's Day
Thanksgiving Day
Christmas Day

NOTE: Any of the above holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above.
1.11.1 SERVICE REPORTS: A copy of the service report, complete with test data, will be furnished to the COR within 5 working days after completion of a PMI or Corrective Maintenance.
1.12 CONTRACTOR PROVIDED SERVICES:
1.12.1 The Contractor shall furnish all personnel, equipment and services to comply with the requirements of this contract. The Contractor will report to Biomed to be escorted to the equipment. The Contractor will converse with Biomed prior to exiting the building. He/she will provide an update of the equipment status and what work was performed.
1.12.2 POINT OF CONTACT: Upon award, the Contractor shall designate, in writing and provide to the COR and Contracting Officer, the name and telephone number of the point of contact for all actions on this requirement.
2.0 DEFINITIONS/ACRONYMS:
CONTRACTING OFFICER (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on contracts.
CONTRACTING OFFICER'S REPRESENTATIVE (COR): A Government employee, appointed in writing and within the limits of authority as delegated by the contracting officer, authorized to act as his representative in monitoring a contract.
QUALITY ASSESSMENT AND IMPROVEMENT (QA&I): An ongoing program designed to objectively and systematically monitor and evaluate the quality and appropriateness of patient care, to pursue opportunities to improve patient care, and to resolve identified problems
QUALITY CONTROL: Those actions taken by the Contractor to control and ensure that performance of duties meet the requirements of the contract.

3.0 APPLICABLE TECHNICAL ORDERS, MANUALS, REGULATIONS, DIRECTIVES AND FORMS: All applicable directives and publications (advisory or mandatory), and supplements or amendments to these directives and publications will be current when furnished to the contractor. Directives will be available to contractor upon request.

3.1 The Contractor is required to follow all mandatory documents to the extent they apply to this contract. Any such changes to mandatory publications that cause a change in the scope of performance will not be implemented by the contractor until the Contracting Officer issues a modification in writing.

3.2 All Test Equipment utilized must meet NIST and ISO 9001 standards. Technicians must provide proof of calibration of instrumentation upon before or upon arrival. All invoices must contain the model, serial number and calibration date/due of test equipment utilized. The C&A Requirements do not apply and that a Security Accreditation Package is not required.

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