Disaster Call Center Services

Location: Florida
Posted: Dec 4, 2025
Due: Dec 17, 2025
Agency: Hillsborough County
Type of Government: State & Local
Category:
  • Q - Medical Services
  • V - Transportation, Travel and Relocation Services
Solicitation No: ITB-26-00042
Publication URL: To access bid details, please log in.
Project: Disaster Call Center Services
Ref. #: ITB-26-00042
Type: ITB
Status:
Open
Open Date: Nov 12th 2025, 1:30 PM EST
Intent to Bid Due Date: Dec 17th 2025, 2:00 PM EST
Questions Due Date: Never
Contact Information: Kevin Frye, fryea@hcfl.gov
Close Date: Dec 17th 2025, 2:00 PM EST

Project Description: The Hillsborough County Office of Emergency Management (OEM) seeks to establish a contract with a qualified Contractor to provide call center answering service providers to manage calls related to disaster events, and to maintain year-round readiness through training and quality assurance activities. The resulting contract will be for a three (3) year period in the estimated amount of $550,000.00.


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