Managed Print Services with Enterprise Cloud Print Management - Lease for Multifunction and Laser Printers

1. PURPOSE

Beaufort County Government (“County”) seeks proposals for a turnkey Managed Print Services (MPS) program that provides: (a) leased printers/multifunction devices (MFDs); (b) an enterprise cloud print management platform; and (c) implementation and ongoing support. Goals: standardize and modernize a large, geographically distributed print fleet; improve security/auditability consistent with Zero Trust principles; reduce operational overhead; and enable centralized monitoring and reporting.

2. ENVIRONMENT SUMMARY

The County operates hundreds of printers/MFDs across multiple sites and segmented RFC1918 networks. The County uses Microsoft 365 and Azure AD (Entra ID). The County intends to retire any unauthenticated SMTP/Exchange relay used for device scan-to-email and replace it with modern, authenticated workflows.