UMD - Point of Sales and Mobile Ordering RFP

Location: Minnesota
Posted: Oct 4, 2026
Due: Oct 23, 2026
Agency: University of Minnesota
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: 10484.2482711.JS
Publication URL: To access bid details, please log in.

Bid Information

Type Request for Proposal
Status Issued
Number 10484.2482711.JS (UMD - Point of Sales and Mobile Ordering RFP)
Issue Date & Time 10/2/2026 02:00:01 PM (CT)
Close Date & Time 10/23/2026 02:00:00 PM (CT)
Question Cut Off Date 10/9/2026 02:00:00 PM (CT)
Notes
The University of Minnesota Duluth (UMD) has a diverse student body with an enrollment of approximately 10,000 students, including undergraduates, graduates, and professional students across various disciplines. UMD offers on-campus accommodation with a total dormitory capacity of 2,960 students, representing 31% of the student population. UMD Dining Services is a self-operated dining program that provides a food and beverage for over 2500 students living on campus in our residential dining hall, retail options for the greater campus community, and catering for everything in between.
UMD's Dining Services department is seeking to replace its legacy point of sales system and mobile ordering software. Its current point of sales system consists of ordering kiosks, registers, back of house ticketing system, and online ordering for retail operations. The University has its own terminals and would like to be able to use those with the proposed solution. It consists of 6 self-order kiosks, 6 iPads for mobile orders for the back of house side, 2 Kitchen Display System screens, and 13 pinpads/swipers.
The POS systems are also physically located in the Residential Dining Hall and all retail locations, and is integrated with meal plan management system for Residential Dining plan redemption, block plan redemption, credit card, cash, and dining dollar redemption.
Currently the entire management team averaging 25 users interact with the legacy point of sales system, as well as 20-30 cashiers.
The department also desires the proposed solution to be a single solution for both point of sales and mobile ordering, but may consider proposals that contain solutions currently used by the University. The solution(s) that replace it will need to work in conjunction with Atrium, the University's Campus Card program. See https://atriumcampus.com/ for additional details about Atrium. In addition to Atrium, the department would prefer that the solution(s) also work with Jamix (https://www.jamix.com/) and Nutrislice (https://nutrislice.com/).
Respondents are prohibited from contacting the identified department about this RFP while in process.
Before submitting questions about the RFP via the Questions Tab, read and review the Supplier Process and Information Attachment and ALL Attributes in the Attributes Tab, especially Background and Project Summary/Scope of Work. These provide valuable information and address frequently asked questions.
Remember to submit your response, including attachments, early to allow time to correct errors. The submission deadline is a hard close. The system will reject responses with errors and will NOT allow late submissions.
Contact Information
Name John Skudlarek
Address
MN 55454 USA
Phone
Fax
Email skudl019@umn.edu
Bid Documents
Document name Format
Bid Invitation (please login to view this document) Acrobat / PDF BINVAVL 9678736
Bid Attachments
File Name Description File Size
Supplier-Process-and-Information-05-07-26.docx
ACTION REQUIRED All respondents must review this before starting a response. 31 KB 356671 7393751
Contract Addendum Compendium (11-10-25).docx (please login to view this document) Contract Addendum Compendium 84 KB 356671 7540372
PO-Terms-and-Conditions-01-06-26.docx (please login to view this document) Terms for the Purchase of Goods and Services 386 KB 356671 7328534
Travel-Reimbursements-10-15-15.doc (please login to view this document) Requirements for Travel Reimbursements Attachment 38 KB 356671 6336419
PCI-Cardholder-Data-Security-(010121).pdf (please login to view this document) Cardholder Data Security Attachment 69 KB 356671 6336424
FERPA Attachment.docx (please login to view this document) Family Educational Rights and Privacy Act (FERPA) Exhibit 15 KB 356671 6336437
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