Scheduling Software (CCTA)

Location: Michigan
Posted: Sep 8, 2026
Due: Oct 13, 2026
Agency: City of Kalamazoo
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Publication URL: To access bid details, please log in.
Scheduling Software (CCTA)

Closing date

October 13, 2026, 03:30 PM

  • Reference number 20800-003.0
  • Status Open
  • Summary The Central County Transportation Authority, hereinafter "Metro," is soliciting proposals from a qualified firm to provide a comprehensive integrated fixed route product that supports planning, blocking, run cutting, bidding, driver scheduling, file import/export, management, NTD reporting, a static GTFS file, and the ability to integrate with other software systems using related data.

20800-003.0-rfp document (PDF, 1MB)

20800-003.0-Attachment A (PDF, 367KB)

20800-003.0-Attachment B (PDF, 188KB)

The Central County Transportation Authority, hereinafter "Metro," is soliciting proposals from a qualified firm to provide a comprehensive integrated fixed route product that supports planning, blocking, run cutting, bidding, driver scheduling, file import/export, management, NTD reporting, a static GTFS file, and the ability to integrate with other software systems using related data. Metro is looking for the vendor to provide all necessary implementation, training, and ongoing maintenance for the product. The solution should be all software, hardware, and services required to have a fully functioning fixed-route scheduling system.

If a proposed solution cannot meet certain requirements in this Scope of Work, proposers must clearly note which requirements its solution cannot meet in their Written Proposal Response. There will be space in the Requirements Traceability Matrix to address requirements with notes where a solution partially meets or does not meet.

Metro currently has twenty-one regularly scheduled bus routes operating on 30- and 60-minute frequencies depending on route and time of day. There are 46 diesel and hybrid buses in the fleet and 720 stops throughout the system. The system operates Monday-Friday from 6am to 10pm and Sunday from 9:15am to 5:15pm. The fixed-route bus system provided 1.6 million rides in 2023 and continues to recover from the pandemic-related impacts of 2020 and 2021.

Metro has 70 full-time and 10 part-time operators. Proposers must detail how their solution scales and supports this number of users, including dispatch, scheduling, and supervisory staff.

CONTRACT PERIOD AND EXTENSIONS

The contract shall be in effect for a five year (60)-month period commencing on the Consultant’s receipt of Notice to Proceed from CCTA. It is anticipated that Notice to Proceed will be issued in the first quarter of CY 2027. The CCTA may opt to extend the contract upon both parties’ mutual agreement in writing.

Attachment Preview

CCTA - REQUEST FOR PROPOSALS
Scheduling Software (CCTA) Proposal Reference #: 20800-003.0
STATEMENT OF NO PROPOSAL
NOTE: If you DO NOT intend to bid on this commodity or service, please complete and return this
form immediately. Your response will assist us in evaluating all responses for this important project and
to improve our bid solicitation process.
The Purchasing Division of CCTA wishes to keep its proposers list file up-to-date. If, for any reason, you
cannot supply the commodity/service noted in this proposal solicitation, this form must be completed and
returned to remain on the particular proposal list for future projects of this type.
If you do not respond to this inquiry within the time set for the proposal opening date and time noted,
we will assume that you can no longer supply this commodity/service, and your name will be removed
from this proposal list.
_____ Specifications too "tight", i.e. geared toward one brand or manufacturer only (explain
below).
_____ Specifications are unclear (explain below).
_____ We are unable to meet specifications.
_____ Insufficient time to respond to the Request for Proposal.
_____ Our schedule would not permit us to perform.
_____ We are unable to meet bond requirements.
_____ We are unable to meet insurance requirements.
_____ We do not offer this product or service.
_____ Remove us from your proposers list for this commodity or service.
_____ Other (specify below).
REMARKS:
___________________________________________________________________________
____________________________________________________________________________________
SIGNED: _________________________________ NAME:__________________________________
(Type or Print)
TITLE: __________________________________ DATE:___________________________________
FIRM NAME: ________________________________________________________________________
(if any)
ADDRESS:___________________________________________________________________________
(Street address) (City) (State) (Zip)
PHONE: _________________________________ EMAIL: __________________________________

CCTA - REQUEST FOR PROPOSALS Page 1
Scheduling Software (CCTA) Bid Reference #: 20800-003.0
SECTION I - INSTRUCTIONS TO PROPOSERS
1. EXAMINATION OF PROPOSAL DOCUMENT-Before submitting a proposal, proposers shall
carefully examine the specifications and shall fully inform themselves as to all existing conditions and
limitations. The proposer shall indicate in the proposal the sum to cover the cost of all items included
on the proposal form.
2. PREPARATION OF PROPOSAL-The proposal shall be legibly prepared in ink or typed. If a unit
price or extension already entered by the proposer on the Proposal and Award form is to be altered, it
shall be crossed out and the new unit price or extension entered above or below and initialed by the
proposer with ink. The proposal shall be legally signed and the complete address of the proposer given
thereon.
All proposals shall be tightly sealed in an envelope plainly marked SEALED PROPOSAL and
identified by project name, bid opening date and time. Proposals opened by mistake, due to improper
identification, will be so documented and resealed. The Purchasing Division will maintain and
guarantee confidentiality of the contents until the specified opening date and time. Electronic
submittals will not be accepted.
3. EXPLANATION TO PROPOSERS-Any binding explanation desired by a proposer regarding the
meaning or interpretation of the Request for Proposal (RFP) and attachments must be requested in
writing, at least 10 business days before the proposal opening and with sufficient time allowed for
a reply to reach all prospective proposers before the submission of their proposal. Any information
given to a prospective proposer concerning the RFP will be furnished to all prospective proposers as
an amendment or addendum to the RFP if such information would be prejudicial to uninformed
proposers. Receipt of amendments or addenda by a proposer must be acknowledged in the proposal
by attachment, or by letter received before the time set for opening of proposals. Oral explanation or
instructions given prior to the opening will not be binding.
4. CASH DISCOUNTS-Discount offered for payment of less than thirty (30) days will not be
considered in evaluating proposals for award. Offered discounts of less than thirty (30) days will be
taken if payment is made within the discount period, even though not considered in evaluation of the
proposal.
5. WITHDRAWAL OF PROPOSALS-Proposals may be withdrawn in person by a proposer or
authorized representative, provided their identity is made known and a receipt is signed for the
proposal, but only if the withdrawal is made prior to the exact time set for receipt of proposal. No
proposal may be withdrawn for at least one hundred eighty (180) days after proposal opening.
6. ALTERNATE PROPOSALS-Proposers are cautioned that any alternate proposal, unless specifically
requested or any changes, insertions or omissions to the terms and conditions, specifications or any
other requirement of this RFP may be considered non-responsive, and at the option of CCTA, result
in rejection of the alternate proposal.
7. LATE PROPOSALS-Any proposal received at the office designated herein after the exact time
specified for receipt will not be considered. (Note: CCTA reserves the right to consider proposals
that have been determined by the CCTA to be received late due to mishandling by CCTA after receipt
of the proposal and no award has been made.)
8. UNIT PRICES-If there is a discrepancy between unit prices and their extension, unit prices shall
prevail.

CCTA - REQUEST FOR PROPOSALS Page 2
Scheduling Software (CCTA) Bid Reference #: 20800-003.0
9. PROPOSAL SUBMISSION
9.1. Proposal Due Date: Submit proposal package by October 13, 2026 at 3:30 p.m. (ET)
9.2. Submit to CCTA: Digital format and 1 hard copy of the proposal, in addition Section II -
Proposal and Award - Pages 3 -12:
The hard copies and the USB flash drive containing an electronic version of the proposal are
to be submitted by the proposal due date. CCTA is not responsible for submissions not
received by the deadline. Include in the proposal sealed envelope the hard copy, the USB
flash drive, and the price proposal sealed envelope.
10. PROPOSAL SUBMITTAL- Proposers can submit sealed proposals in one of the following ways:
10.1. Mail your proposal, to be received before the proposal due date and time indicated in the
RFP document, to the CCTA/City of Kalamazoo at the following address:
CCTA/City of Kalamazoo
Purchasing Division
241 West South Street
Kalamazoo, MI 49007
10.2. Deliver your proposal to City Hall In-Person before the proposal due date and time
indicated in the RFP document.
10.3. Deliver your proposal to the Treasurer's Office Payment Drop Box located in the
northwest corner of City Hall (see photos below) before the proposal due date and time
indicated in the RFP document.
1. Open drop box located at City Hall. 2. Insert SEALED PROPOSAL here.
11. PROPOSALS SUBMITTED LIST- The Purchasing Division makes an effort to post the list of
submitted proposals to the CCTA/City of Kalamazoo website within 24 hours after the proposal due
date and time at: https://www.kalamazoocity.org/bidopportunities. However, in certain cases the
posting of the list may extend beyond the 24-hour window.

CCTA - REQUEST FOR PROPOSALS Page 3
Scheduling Software (CCTA) Bid Reference #: 20800-003.0
SECTION II
PROPOSAL AND AWARD
The undersigned having become thoroughly familiar with and understanding all of the proposal/contract
documents incorporated herein, agrees to provide the software and related services as specified herein:
Scheduling Software (CCTA)
The total combined price to be paid for the Scheduling Software system and services provided by
Contractor pursuant to this Contract shall not exceed:
$INCLUDE IN PRICE PROPOSAL
A price proposal shall be submitted in a separate sealed envelope marked "Price Proposal". The pricing
in the sealed envelope shall be the only listed pricing in the proposal. This Price Proposal shall only
be opened by CCTA/City personnel after the scoring of other evaluation criteria has been completed.
The total combined not-to-exceed price quoted must include all costs associated with the performance of
the services specified, including materials, supervision, labor, insurance, transportation, delivery, fuel or
other surcharges, demurrage, and related costs. Charges not listed in the RFP response will not be allowed.
All prices and fees must be in U.S. dollars.
Price stated shall be firm for the full term of this Contract.
Proposer/Contractor has examined and carefully studied the bidding documents and attachments, and
acknowledges receipt of the following addenda:
Addendum No: _________ __________ __________ __________ __________
Dated: _________ __________ __________ __________ __________
Proposer shall provide all of the information as requested herein with their proposal. Failure to do so
and/or failure to provide post-proposal requested information may be cause for rejecting the
proposal as non-responsive.
By my signature below, I certify that the firm bidding on this contract, when making hiring decisions,
does not use a past criminal conviction as a bar to or preclude a person with a criminal conviction from
being considered for employment with the bidding firm unless otherwise precluded by federal or state
law.
Signed:_______________________________________ Name:_________________________________
Title: ________________________________________

CCTA - REQUEST FOR PROPOSALS Page 4
Scheduling Software (CCTA) Bid Reference #: 20800-003.0
QUALIFICATIONS QUESTIONNAIRE
Please answer the following questions completely. You are not required to submit answers on this form
and additional information (brochures, illustrations, etc.) will be used in determining qualifications. If not
using this form, please follow its format. If additional space is required for responses, please use
additional sheets.
1. Firm name: __________________________________________________________________
2. Years in transportation-related business: _________________________________________
3. Home office business address and telephone number:
______________________________________________________________________________
______________________________________________________________________________
4. Branch offices, if any: ___________________________________________________________
______________________________________________________________________________
5. Key personnel of firm:
Name and Title Specialty Years Experience
__________________________________ ___________________________ ___________
__________________________________ ___________________________ ___________
__________________________________ ___________________________ ___________
__________________________________ ___________________________ ___________
6. Has your firm provided the type of transportation services described herein within the past five (5)
years?
Yes_________ No_________
If yes, list clients/projects:

CCTA - REQUEST FOR PROPOSALS Page 5
Scheduling Software (CCTA) Bid Reference #: 20800-003.0
7. List three (3) references for transportation services similar to the proposed project provided within
the last five (5) years.
7.1. Client ______________________________________________________________________
Address/Location _____________________________________________________________
Contact Name/Phone: __________________________________________________________
7.2. Client ______________________________________________________________________
Address/Location _____________________________________________________________
Contact Name/Phone: __________________________________________________________
7.3. Client ______________________________________________________________________
Address/Location _____________________________________________________________
Contact Name/Phone: __________________________________________________________
8. Does your firm have the capability of performing the services described?
Yes _________ No _________
If yes, explain in detail your capabilities; also, indicate the number of staff you may utilize in this
project and if special training has been given to staff in this field of work or related fields.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
9. f
9. Would your firm be willing to submit verification of financial resources if requested?
Yes _________ No _________
10. Describe any deviation which you propose from this RFP document.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

CCTA - REQUEST FOR PROPOSALS Page 6
Scheduling Software (CCTA) Bid Reference #: 20800-003.0
I hereby certify that all of the information provided is true and accurate to the best of my knowledge.
SIGNED: DATE:
NAME
PRINTED:
TITLE:
FIRM:
ADDRESS:
CITY: STATE/ZIP:
PHONE:
EMAIL:

CCTA - REQUEST FOR PROPOSALS Page 7
Scheduling Software (CCTA) Bid Reference #: 20800-003.0
Proposer's Form
(Please return this form with your bid submission.)
Firm Name: ___________________________________________________________
Address: _______________________________________________________________
Street City State Zip
Website: ___________________________________________________________
Contact: _______________________________________ __________________
Name Title
Phone: (_______)_________-_______________
Fax: (_______)_________-_______________
Email: ____________________________________________
Years in Business: ___________
Number of Employees: ___________
Annual Gross Receipts of your firm:

under $150,000

$150,001 to $300,000

$300,001 to $500,000

$500,001 and up
Special Status:

DBE Small Business

CCTA - REQUEST FOR PROPOSALS Page 8
Scheduling Software (CCTA) Bid Reference #: 20800-003.0
BLANK forms are NOT acceptable. If DBE subcontractor opportunities are available, please fill out
sections 1 through 5. If there are no subcontractor opportunities available fill out section 6. SIGNATURE
ARE REQUIRED.
DBE PARTICIPATION FORM
Separate information is required for each DBE subcontractor. This form may be duplicated as necessary.
1) DBE Firm Name: _________________________________________
Address: _________________________________________
_________________________________________
2) Dollar amount awarded: ___________________________________
3) Description of work to be performed: _____________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
4) CONTRACTOR'S COMMITMENT TO USE DBE FIRM
________________________________ is committed to utilize the DBE contractor
(Name of Contractor)
in the manner and amount described on this form.
Dated ________________ _____________________________
(Authorized Signature)
5) DBE'S COMMITMENT TO PARTICIPATE
_________________________________, as a DBE firm, is committed to perform
(Name of subcontractor/supplier)
the work as described above for the amount specified.
Dated ________________ ___________________________
(Authorized Signature)
6) NO SUBCONTRACT OPPORTUNITIES, AVAILABLE.
_________________________________, has no subcontractor opportunities
(Name of subcontractor/supplier)
available for work to be performed.
Dated ________________ ___________________________
(Authorized Signature)

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