| Location: | Texas |
|---|---|
| Posted: | Jul 20, 2026 |
| Due: | Aug 27, 2026 |
| Agency: | City of Austin |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFP 8100 JNH3000 |
| Publication URL: | To access bid details, please log in. |
| Type: |
Request For Proposals (RFP) |
| Status: | Open |
| Solicitation Number: | RFP 8100 JNH3000 |
| Description: | Aviation Telephone System & Services |
| Summary: | The City of Austin is seeking a premises-based telephony solution that will provide additional capacity and enhance the capabilities of the existing voice platforms currently in use at the Austin-Bergstrom International Airport (AUS). |
| Authorized Contact Names: | |
|
Solicitation Specific
Questions: |
Julia Herrera (512) 972-6149 julia.herrera@austintexas.gov |
|
Small Minority Business
Resources Questions: |
Ruby Villanueva-Kellough (512) 9747639 smbrcompliancedocuments@austintexas.gov |
| Important Solicitation Dates: | |
|
Solicitation Published: |
07/20/2026 07:20 AM |
|
Response Due: |
Prior to 08/27/2026, 02:00 PM |
|
Response Opening: |
08/27/2026, 03:00 PM |
| Special Notes: |
None Available |
| File Description | Type | Date | |
| Solicitation Cover Sheet | 07/20/2026 | Download | |
| Solicitation Instructions | 07/20/2026 | Download | |
| Terms and Conditions | 07/20/2026 | Download | |
| Scope of Work | 07/20/2026 | Download | |
| Exhibit A Current Configuration | 07/20/2026 | Download | |
| Exhibit B Testing, Commissioning, and Acceptance | 07/20/2026 | Download | |
| Exhibit C Austin Aviation NDA Form | 07/20/2026 | Download | |
| Exhibit D Airport VPN Request Form | 07/20/2026 | Download | |
| Exhibit E Milestone Payments | xlsx | 07/20/2026 | Download |
| Attachment A Personnel List | xlsx | 07/20/2026 | Download |
| Attachment B Feature Compliance Matrix | xlsx | 07/20/2026 | Download |
| Attachment C Pre Offer Conference Directions | 07/20/2026 | Download | |
| Pricing Submittal | xlsx | 07/20/2026 | Download |
| Exceptions Form | 07/20/2026 | Download | |
| Offer and Certifications | 07/20/2026 | Download |
| IDENTIFICATION | |||
|---|---|---|---|
| Number | RFP 8100 JNH3000 | ||
| Title | |||
| Summary | The City of Austin is seeking a premises-based telephony solution that will provide additional capacity and enhance the capabilities of the existing voice platforms currently in use at the Austin-Bergstrom International Airport (AUS). | ||
| Type | |||
| Version (Addenda) | 0 |
| AUTHORIZED CONTRACT PERSONS | |||
|---|---|---|---|
| Primary | |||
| Secondary | Julia Finn, Procurement Supervisor; (512) 974-2835; julia.finn@austintexas.gov | ||
| Subcontractor Questions | |||
| Notes | See Solicitation Instructions, 3.1 Authorized Contact Persons. |
| IMPORTANT DATES | |||
|---|---|---|---|
| OFFERS DUE: | |||
| Date and Time | |||
| Notes | See Solicitation Instructions, 5 Offer Submission. | ||
| OFFER OPENING: | |||
| Date and Time | Thursday, August 27, 2026 | ||
| 3:00 PM CT | |||
| Notes | See Solicitation Instructions, 5 Offer Submission. | ||
| QUESTIONS DUE: | |||
| Date and Time | Five (5) business days prior to Offer Due date. | ||
| Submission Method | |||
| Notes | See Solicitation Instructions, 3.2 Questions. |
Solicitation
RFP
COVER SHEET
IDENTIFICATION
Number RFP 8100 JNH3000
Enterprise Telephony and Unified Communications System
Title
Replacement and Support Services
The City of Austin is seeking a premises-based telephony solution that will
provide additional capacity and enhance the capabilities of the existing
Summary
voice platforms currently in use at the Austin-Bergstrom International
Airport (AUS).
Type Request for Proposals (RFP)
Version (Addenda) 0
AUTHORIZED CONTRACT PERSONS
Julia Herrera, Procurement Specialist III; (512) 972- 6149;
Primary
julia.herrera@austintexas.gov
Julia Finn, Procurement Supervisor; (512) 974-2835;
Secondary
julia.finn@austintexas.gov
Austin Small Minority Business Resources; (512) 974-7600;
Subcontractor Questions
SMBRComplianceDocuments@austintexas.gov
Notes See Solicitation Instructions, 3.1 Authorized Contact Persons.
IMPORTANT DATES
OFFERS DUE:
Thursday, August 27, 2026
Date and Time
2:00 PM CT
Notes See Solicitation Instructions, 5 Offer Submission.
OFFER OPENING:
Thursday, August 27, 2026
Date and Time
3:00 PM CT
Notes See Solicitation Instructions, 5 Offer Submission.
QUESTIONS DUE:
Date and Time Five (5) business days prior to Offer Due date.
Submission Method Email Only
Notes See Solicitation Instructions, 3.2 Questions.
(061720)
Revised 10/26/2023
| Conference (Yes/No) | Yes | |
|---|---|---|
| Mandatory (Yes/No) | ||
| Date and Time | Thursday, July 30, 2026, 9:00 AM CT | |
| Location | ||
| Notes | The pre-offer conference will be held in person, with a TEAMS option | |
| available for those who prefer to attend virtually. Please note: Due to | ||
| security requirements at AUS, only one authorized representative from | ||
| each company may attend in person. | ||
| A site visit will take place immediately following the pre-offer conference. | ||
| Please send the name of the person attending in person to the authorized | ||
| contract persons listed in this Solicitation Cover Sheet by 12PM on | ||
| Wednesday, July 29. |
| Date | Monday, July 20, 2026 | |
|---|---|---|
| Available Online | ||
| Available Hardcopy | Austin Financial Services-Central Procurement, 721 Barton Springs Road, | |
| Austin, TX 78704 |
| SOLICITATION DOCUMENTS | |||||||
|---|---|---|---|---|---|---|---|
| Document name | Pages | Date | |||||
| Solicitation Packet - RFP 8100 JNH3000 Includes the following: | |||||||
| Solicitation Cover Sheet | 3 | July 20, 2026 | |||||
| Solicitation Instructions | 14 | July 20, 2026 | |||||
| Terms and Conditions | 32 | July 20, 2026 | |||||
| Scope of Work | 45 | July 20, 2026 | |||||
| Exhibit A - Current Configuration | 1 | July 20, 2026 | |||||
| Exhibit B-Testing, Commissioning, and Acceptance Criteria | 5 | July 20, 2026 | |||||
| Exhibit C - Austin Aviation NDA Form | 3 | July 20, 2026 | |||||
| Exhibit D - Airport VPN Request Form | 2 | July 20, 2026 | |||||
| Exhibit E - Milestone Payments | 2 | July 20, 2026 | |||||
| Attachment A - Personnel List-Complete and Return | 1 | July 20, 2026 |
CITY OF AUSTIN Solicitation Cover Sheet
PRE-OFFER
CONFERENCE:
Conference (Yes/No) Yes
Mandatory (Yes/No) No
Date and Time Thursday, July 30, 2026, 9:00 AM CT
3011 Employee Ave., Austin, TX 78719; Conference Room #139
Microsoft Teams Meeting
Location
Meeting ID: 292 415 234 107 225
Passcode: jY7on7Kh
The pre-offer conference will be held in person, with a TEAMS option
available for those who prefer to attend virtually. Please note: Due to
security requirements at AUS, only one authorized representative from
each company may attend in person.
Notes
A site visit will take place immediately following the pre-offer conference.
Please send the name of the person attending in person to the authorized
contract persons listed in this Solicitation Cover Sheet by 12PM on
Wednesday, July 29.
PUBLISHED:
Date Monday, July 20, 2026
Available Online https://www.austintexas.gov/page/solicitations
Austin Financial Services-Central Procurement, 721 Barton Springs Road,
Available Hardcopy
Austin, TX 78704
SOLICITATION DOCUMENTS
Document name Pages Date
Solicitation Packet - RFP 8100 JNH3000 Includes the following:
Solicitation Cover Sheet 3 July 20, 2026
Solicitation Instructions 14 July 20, 2026
Terms and Conditions 32 July 20, 2026
Scope of Work 45 July 20, 2026
Exhibit A - Current Configuration 1 July 20, 2026
Exhibit B-Testing, Commissioning, and Acceptance Criteria 5 July 20, 2026
Exhibit C - Austin Aviation NDA Form 3 July 20, 2026
Exhibit D - Airport VPN Request Form 2 July 20, 2026
Exhibit E - Milestone Payments 2 July 20, 2026
Attachment A - Personnel List-Complete and Return 1 July 20, 2026
(061720)
Revised 10/26/2023
| Attachment B-Feature Compliance Matrix - Complete and Return | 1 | July 20, 2026 | ||||||
|---|---|---|---|---|---|---|---|---|
| Attachment C-Pre Offer Conference Directions | 2 | July 20, 2026 | ||||||
| Pricing Submittal - Complete and Return | 1 | July 20, 2026 | ||||||
| Exceptions Form-Complete and Return | 2 | July 20, 2026 | ||||||
| Offer and Certifications - Complete and Return | 13 | July 20, 2026 |
| NIGP CODES |
|---|
| Code | Description | ||||
|---|---|---|---|---|---|
| 91579 | Telecommunication Services |
CITY OF AUSTIN Solicitation Cover Sheet
Attachment B-Feature Compliance Matrix - Complete and Return 1 July 20, 2026
Attachment C-Pre Offer Conference Directions 2 July 20, 2026
Pricing Submittal - Complete and Return 1 July 20, 2026
Exceptions Form-Complete and Return 2 July 20, 2026
Offer and Certifications - Complete and Return 13 July 20, 2026
NIGP CODES
COMMODITY CODES:
Code Description
91579 Telecommunication Services
(061720)
Revised 10/26/2023

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