Q522--Sources Sought Notice Contrast Injector Service Contract

Active

Contract Opportunity

STATEMENT OF WORK
Solicitation #
GENERAL INFORMATION

Title of Project: Bayer Contrast Injector Service Contract

Scope of Work: The vendor will provide maintenance, support, and repair services for all the Bayer MedRad Injectors that are currently in use at the Baltimore VA Medical Center and listed below to include preventative maintenance and calibration in accordance with the original equipment manufacturer (OEM) written specifications. Service coverage must include 100% coverage on parts/travel/labor charges, 100% coverage on replacement console/parts, 1 preventative maintenance every 12 months, all software updates, standard 2 business day shipping and other incidentals necessary to perform scheduled preventive maintenance and to restore the covered equipment to operating specifications in accordance with the manufacturer s specifications throughout the term of the contract. All parts must be certified to the OEM specifications. Additionally, the contractor must provide software and quality updates, technical and clinical application support by telephone, and remote monitoring and diagnostic support to minimize unexpected equipment downtime and maximize use of the equipment.

The vendor shall provide necessary hardware enhancements to upgrade contrast injectors that are end of life during the contract for each device into MEDRAD Stellant FLEX models. The vendor shall provide appropriate software updates to operate each device with these hardware enhancements.

The vendor will supply the Baltimore VAMC Biomedical Engineering department with a copy of a detailed service report that meets the requirements of 21CFR820, subpart N, within 2 weeks of maintenance being completed. The service shall be performed between the hours of 8:00am and 4:30pm, Monday through Friday, unless mutually agreed upon the contractor and the VA Biomedical Engineering department. The contractor shall schedule all maintenance with Biomedical Engineering and report to Biomedical Engineering in room 5B-183 upon arriving on-site at the Baltimore VAMC, before performing any maintenance.

Below is the list of equipment identified to be covered by this service contract and coverage needs:
Coverage Monday Friday, 8am-4:30pm
Two business day system replacement warranty
Software and quality updates
Uptime commitment of 95%
100% coverage on parts/travel/labor charges
Preventative Maintenance every 12 months

Equipment
Serial #
Last PM
Next PM
Bayer MEDRAD Xperion MR Injector
310338
5/3/2024
5/3/2025
Bayer Medrad Stellant FLEX Injector
31473U1
4/9/2024
4/30/2025
Bayer Medrad Stellant FLEX Injector
204061U1
4/05/2024
4/30/2025
Bayer Medrad Stellant FLEX Injector
40477U1
3/25/2024
4/30/2025
Bayer Medrad Stellant FLEX Injector
34128U1
4/09/2024
4/30/2025
Bayer Medrad Arterion Injector
311635
6/12/2024
4/30/2025
Bayer Medrad Arterion Injector
312221

4/30/2025
Bayer Medrad Arterion Injector
312126
4/24/2024
4/30/2024
Bayer Medrad Arterion Injector
20418
4/17/2024
4/30/2024
Bayer Medrad Arterion Injector
20426
4/24/2024
4/30/2024

Background: The VA Maryland Health Care System requires full-service coverage of the Bayer Medrad Injectors at the Baltimore VA Medical Center. This service coverage includes software and quality updates, replacement parts, 100% coverage on travel and labor costs, and preventative maintenance completed in accordance with the manufacturer s recommendations to ensure that the equipment is properly maintained and to reduce downtime of the identified equipment that results in cancellations of patient appointments. The VA Maryland Health Care System requires that all imaging equipment be maintained in accordance with the manufacturer s specifications. This equipment will be covered under a support agreement when it represents the best value for the Government.

Performance Period: Base Year Plus 2 Option Years from time of award

Type of Contract: Maintenance services

Place of Performance:
Baltimore VA Medical Center
10 N. Greene St
Baltimore, MD 21201

Performance Based Contract: N/A

Security: The contractor must have photo ID available when performing work at a VA Medical Center and be willing to present it to VA staff. The vendor is responsible for personal protective equipment. The vendor must have a current Business Associate Agreement (BAA) with the Department of Veterans Affairs to perform maintenance on equipment that would result in incidental access to patient Protected Health Information (PHI).

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