PENNSYLVANIA STATE POLICE
Request for Information 6100064904
Law Enforcement Scheduling Software Solution
Summary.
The Commonwealth of Pennsylvania (Commonwealth) issues this Request for Information (RFI)
to solicit information that will be used to assist with the development of a solicitation for Law
Enforcement Scheduling Software which may be released by the Commonwealth in the future.
Specifically, this request seeks information from which the Commonwealth can formulate
specifications and requirements, realistic timeframes and cost structures for the referenced
procurement and project. The Commonwealth desires to produce a solicitation that promotes
vendor competition and creative technical solutions. The Commonwealth is open to any and all
ideas in relation to this project and encourages alternative ideas that will help the Commonwealth
better define its requirements. This RFI is an earnest attempt to become aware of and
knowledgeable about current solutions to support the project requirements of the Commonwealth.
This RFI will also help the Commonwealth identify vendors who are able to provide the required
services to support this goal.
Background.
The Pennsylvania State Police (PSP) is interested in learning more about capabilities available in
law enforcement scheduling systems used in public safety. Specifically, PSP desires to receive
information from the vendor community regarding available and suitable solutions to replace its
current system of scheduling.
PSP Troop Designation and Area of Responsibility
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The mission of PSP is to seek justice, preserve peace and improve the quality of life for all.
PSP promotes traffic safety, investigates crime and reduces criminal activity, and provides
investigative assistance and support services to all law enforcement agencies within the
Commonwealth. In addition, PSP maintains and provides to criminal justice agencies up-to-date
law enforcement information, evaluates the competence level of law enforcement within the
Commonwealth and provides prompt, competent service in emergency situations. PSP ensures
personal protection and security for the governor and other persons designated by proper authority
and enforces all other state statutes as directed by proper authority.
Pennsylvania has an estimated 13 million residents across an area of 46,000 square miles with 67
counties. PSP has jurisdiction in all political subdivisions within the Commonwealth. PSP
currently has approximately 6,600 employees including approximately 4,600 sworn officers
(Troopers) to provide full or part-time police service to approximately 68 percent of the
Commonwealth’s municipalities, 61 percent of the Commonwealth’s roadways, 82 percent of the
Commonwealth’s total land area, and 26 percent of the Commonwealth’s total population.
Pennsylvania Police Primary Jurisdiction
The organization is managed from a Department Headquarters in Harrisburg and 89 Stations
distributed among 16 Troops with additional Bureaus and Offices. The organizational hierarchy
is complex in nature.
PSP has been exploring options for automating the creation and maintenance of staff work
schedules. Currently, schedule creation and maintenance are done manually by approximately 70
supervisors across PSP, sometimes being a full-time task for supervisors at the larger stations.
Once created, schedules get posted to SAP. The main goals of this effort are to limit the manual
creation of schedules and entries into SAP.
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Any scheduling software system used by PSP must interface with industry standard payroll
systems such as SAP.
Issues to Be Addressed.
The Commonwealth is requesting feedback from firms with expertise in law enforcement
scheduling software systems, as set forth below:
1) Include a cover letter, with the RFI response, on company letterhead, which includes a
point of contact name, phone number, and email address.
2) Complete Attachment A, Law Enforcement Scheduling Software System Questionnaire.
Please respond to the questions in the questionnaire and limit the responses to these questions only.
Point of Contact:
The sole point of contact for this RFI shall be Kelley J. Reese, Pa.C.P., ra-sppspbids@pa.gov.
Due Date.
The Commonwealth is requesting that all responses to this RFI be submitted via email
to ra-sppspbids@pa.gov by Tuesday, January 20th, 2026, at 3:00 P.M EST with the subject line:
Law Enforcement Scheduling Software System - 6100064904.
Disclaimer.
This RFI is issued solely for information and planning purposes only and does not constitute a
solicitation for future business, an offer for procurement or any other type of current or future
procurement or contractual action and is only intended to gather input. The Commonwealth will
not award a contract on the basis of this RFI, nor will it pay for information it receives. Responses
to this notice are not offers and cannot be accepted by the Commonwealth to form a binding
contract. No party is bound by the information provided in response to this RFI.
Respondents are solely responsible for all expenses associated with responding to this RFI. The
Commonwealth is not liable for any costs or expenses incurred by the Respondent in the
preparation of its responses.
Respondents needing confidential treatment for any proprietary information they furnish must
clearly identify that in their respective responses. All information received in response to this RFI
that is marked proprietary will be handled in accordance with applicable law including the Right
to Know Law, as amended.
All material submitted shall be considered the property of the Commonwealth and may be returned
only at the Commonwealth’s option. Notwithstanding any Respondents’ copyright designations
contained on responses, the Commonwealth shall have the right to make copies and distribute
responses internally and to comply with public record or other disclosure requirements under the
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provisions of any Commonwealth or United States statute or regulation, or rule or order of any
court of competent jurisdiction.
Respondents to this request shall not provide recommendations as to specific courses of action and
shall not be deemed to be an advisor or consultant to the Commonwealth. The Commonwealth
will evaluate the information presented and determine any subsequent course of action, which may
consist of contracting for implementation of Commonwealth-determined work. Such work may
be procured through any procurement method available, and Respondents to this request may be
considered for selection to perform such work.
Responses to this RFI will not be returned. Respondents will not be notified of the result of the
review, nor will they be provided copies of it.
Commonwealth Reservation of Rights.
The Commonwealth reserves the right to consider or reject any and all responses to this request,
to amend and/or reissue this request and to abandon and then recommence at any time, or not
recommence, this process. All costs of any response to this request and participation in any
presentations to the Commonwealth are solely the responsibility of the Respondent and the
Commonwealth shall not be liable for payment of any such costs.
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ATTACHMENT A
REQUEST FOR INFORMATION
LAW ENFORCEMENT SCHEDULING SOFTWARE SYSTEM QUESTIONNAIRE
Responding vendors are requested to provide answers to the following questions to assist PSP with
understanding the current market for law enforcement scheduling software system solutions and
to assess the advantages and disadvantages of replacing its current scheduling system. Where an
answer requests a “yes” or “no” response, please elaborate and explain the response. Provide
responses to the following requests in the order they are presented. Each answer should be entirely
self-contained; do not refer to other questions, pages, or other documents.
A.1 General
1. Provide an overview of your scheduling software system technology, including available
modules and key features. Be sure to distinguish between features and functionality that
are operational today and those that are in the company’s roadmap for future development
or release.
2. What are key trends in the market for public safety technology, and how are you
contributing to or responding to those trends?
3. Provide information about the company’s history and experience in the market for public
safety scheduling systems. Please describe the history of acquisitions, mergers, and
changes to the company or product names.
4. Provide information about up to four of your most comparable installations to what PSP is
seeking. Agency size, geographic size and complexity, application configuration and dates
of install are all considered relevant factors by PSP. Include the following for each project:
agency name, references, project dates, and applications installed.
5. Provide information regarding how your system interfaces and integrates with other
software vendors (standard solutions such as SAP or custom state-specific payroll
systems).
6. Provide the names of payroll software platforms that your system is able to interface with.
A.2 Solution Capabilities
1. Does your solution allow for the use of different shift lengths (e.g., 12-hour, 10-hour,
8-hour)?
2. Does your solution allow for manual updates to a schedule by supervisors after the schedule
is created?
3. Is your solution configurable to set manpower minimums for each shift?
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.