Pet Licensing and Animal Control Software Services

Pierce County, through the Information Technology Department in partnership with the Sheriff’s Office and the Auditor’s Office, is soliciting proposals from qualified vendors to provide a comprehensive, integrated software solution for the administration of animal control operations. The system does not need to offer both services but must be able to integrate the pet licensing records with the animal control operations. Pierce County is soliciting proposals from qualified vendors to provide a comprehensive, integrated software solution for the administering pet licensing services.

The County seeks a secure, scalable, cloud-based system that supports multi-jurisdictional licensing, enforcement workflows, dispatch operations, billing, reporting, GIS integration, and public-facing services. The selected vendor(s) will work collaboratively with Pierce County Information Technology, the Sheriff’s Office, and the Auditor's Office to ensure successful implementation and long-term operational support.

Pierce County administers pet licensing and animal control services throughout the county's jurisdiction. Pet licensing operations are currently managed under the Auditor’s Office. Pet licensing operations are currently managed under the Auditor’s Office. Animal Control operations are currently managed under the Sheriff’s Office. The County requires a modernized system(s) to improve operational efficiency, enhance reporting capabilities, ensure regulatory compliance, streamline customer service, and support field enforcement activities.