2601 Cisco Smartnet 3rd party maintenance and support

Location: Ohio
Posted: Oct 30, 2026
Due: Nov 10, 2026
Agency: City of Columbus
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: RFQ033991
Publication URL: To access bid details, please log in.
Basic Information
Solicitation # RFQ033991
Solicitation Type INF
Document Title 2601 Cisco Smartnet 3rd party maintenance and support
Requesting Department Municipal Court Clerk
Expiry Date Time (ET) 11/10/2026, 9:00:00 AM
Delivery Date 1/1/2027
Delivery Name City of Columbus, Municipal Court Clerk
Delivery Address 375 S. High Street 16th Floor
Columbus, OH 43215
USA
Attachment Yes

It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for 3rd party Cisco Smartnet maintenance and support for use by the Clerk's Office, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Description: 3rd party Cisco Smartnet maintenance and support. Start Date: 01/01/2027 End Date: 12/31/2027 Brand: Cisco Line 10 Description: Cisco Catalyst 3650 24 All replacement parts shall be Cisco Catalyst 3650 24 compatible. Quantity: 18 Serial Numbers Covered: FDO2147Q0G0         FDO2147E0MN         FDO2147V0TY        FDO2147E0L8         FDO2147V0VB        FDO2147V0V3         FDO2147V0UF        FDO2147Q0HX         FDO2147Q0K0         FDO2147E0JX        FDO2147E0ML        FDO2147E0LJ         FDO2147V0TJ        FDO2147E0LS        FDO2147Q0K5        FDO2147E0M2 Line 20 Description: Cisco 6509 Switch All replacement parts shall be Cisco 6509 Switch compatible. Quantity: 2 Serial Numbers Covered: SMG1603N01K        SMG1603N01S Line 30 Description: CON-SNT-WSC3652S on Cisco Catalyst 3650 24 Port PoE 4x1G Uplink IP Base Quantity: 2 Serial Numbers Covered: FDO2147V0TN        FDO2147V0UN Service level description: 7X24X4 FOUR HOUR RESPONSE: Unlimited tech support 24 hours a day, 7 days a week, including holidays. with guaranteed response time of 4 hours. Manned Help Desk Support 7x24x365. Vendor is responsible for all parts and shipping, as well as on-site support, if needed. Replacement parts to be 4 hour. All shipping and handling costs shall be included in the total final bid amount. The repair or maintenance is to include all costs associated with the service/labor, travel expenses, parts, for the term of the contract. DELIVERY: Bid shall include cost of required inside delivery, F.O.B. destination prepaid and allowed. ******Please note switches are end of support with cisco********

Bidding Guidance
Item Description Required
Electronic Q&A Electronic Q&A No
RFQ Lines
Line Number Line Type Procurement Category Item Number Product Name Quantity Purch Unit Currency
1 Category Computer hardware maintenance support service SOLN SUPP 8X5XNBD CISCO CATALYST 3650 24 18 EACH USD
2 Category Computer hardware maintenance support service SOLN SUPP 8X5XNBD CISCO Catalyst 6509 2 EACH USD
3 Category Computer hardware maintenance support service CON-SNT-WSC3652S on Cisco Catalyst 3650 24 Port PoE 4x1G 2 EACH USD

Attachment Preview

It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order
for 3rd party Cisco Smartnet maintenance and support for use by the Clerk's Office, 375 South High Street,
16th Floor, Columbus, Ohio 43215.
Description: 3rd party Cisco Smartnet maintenance and support.
Start Date: 01/01/2027 End Date: 12/31/2027
Brand: Cisco
Line 10
Description: Cisco Catalyst 3650 24
All replacement parts shall be Cisco Catalyst 3650 24 compatible.
Quantity: 18
Serial Numbers Covered:
FDO2147Q0G0 FDO2147E0MN FDO2147V0TY FDO2147E0L8
FDO2147V0VB FDO2147V0V3 FDO2147V0UF FDO2147Q0HX
FDO2147Q0K0 FDO2147E0JX FDO2147E0ML FDO2147E0LJ
FDO2147V0TJ FDO2147E0LS FDO2147Q0K5 FDO2147E0M2
Line 20
Description: Cisco 6509 Switch
All replacement parts shall be Cisco 6509 Switch compatible.
Quantity: 2
Serial Numbers Covered:
SMG1603N01K SMG1603N01S
Line 30
Description: CON-SNT-WSC3652S on Cisco Catalyst 3650 24 Port PoE 4x1G Uplink IP Base
Quantity: 2
Serial Numbers Covered:
FDO2147V0TN FDO2147V0UN
Service level description:
7X24X4 FOUR HOUR RESPONSE: Unlimited tech support 24 hours a day, 7 days a week, including holidays.
with guaranteed response time of 4 hours.
Manned Help Desk Support 7x24x365.
Vendor is responsible for all parts and shipping, as well as on-site support, if needed.

Replacement parts to be 4 hour.
All shipping and handling costs shall be included in the total final bid amount.
The repair or maintenance is to include all costs associated with the service/labor, travel expenses, parts, for
the term of the contract.
DELIVERY: Bid shall include cost of required inside delivery, F.O.B. destination prepaid and allowed.
******Please note switches are end of support with cisco********

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