Janitorial Services

STATE OF NORTH CAROLINA
Catawba Valley Community College
Request for Proposal #: 85-CVCC20271
Janitorial Services
Date of Issue: March 18, 2026
Proposal Opening Date: May 21, 2026
At 2:00 PM ET
Direct all inquiries concerning this RFP to:
Sandra Redd
Purchasing Agent
Email: sredd571@cvcc.edu
Phone: 828-327-7000 ext. 4367

STATE OF NORTH CAROLINA
Request for Proposal #
85-CVCC20271
______________________________________________________
For internal State agency processing, including tabulation of proposals, provide your company's eVP (Electronic
Vendor Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the
public. This page will be removed and shredded, or otherwise kept confidential, before the procurement file is
made available for public inspection.
This page shall be filled out and returned with your proposal.
Failure to do so may subject your proposal to rejection.
___________________________________________________
Vendor Name
______________________________
Vendor eVP#
Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered Vendor in
good standing. You must enter the Vendor number assigned through eVP (Electronic Vendor Portal). If you do
not have a Vendor number, register athttps://evp.nc.gov/SignIn
Electronic responses ONLY will be accepted for this solicitation.
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Proposal Number: 85-CVCC20271 Vendor: __________________________________________
STATE OF NORTH CAROLINA
Catawba Valley Community College
Refer ALL Inquiries regarding this RFP to: Request for Proposal #: 85-CVCC20271
Sandra Redd Proposals will be publicly opened: May 21, 2026
sredd571@cvcc.edu
828-327-7000 Ext. 4367
Using Agency: Catawba Valley Community Commodity No. and Description: 761115 - General Building and
College Office Cleaning and Maintenance Services
Requisition No.: PR12984737
EXECUTION
In compliance with this Request for Proposals (RFP), and subject to all the conditions herein, the undersigned Vendor
offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item
within the time specified herein.
By executing this proposal, the undersigned Vendor understands that false certification is a Class I felony and certifies
that:
this proposal is submitted competitively and without collusion (G.S. 143-54),
none of its officers, directors, or owners of an unincorporated business entity has been convicted of any
violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of
1934 (G.S. 143-59.2), and
it is not an ineligible Vendor as set forth in G.S. 143-59.1.
Furthermore, by executing this proposal, the undersigned certifies to the best of Vendor's knowledge and belief, that:
it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or
voluntarily excluded from covered transactions by any Federal or State department or agency.
As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-Contractors for any Contract
awarded as a result of this RFP, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes,
including the requirement for each employer with more than 25 employees in North Carolina to verify the work
authorization of its employees through the federal E-Verify system.
As required by Executive Order 24 (2017), the undersigned vendor certifies will comply with all Federal and State
requirements concerning fair employment and that it does not and will not discriminate, harass, or retaliate against
any employee in connection with performance of any Contract arising from this solicitation.
G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with
the preparing plans, specifications, estimates for public contracts; or awarding or administering public contracts; or
inspecting or supervising delivery of the public contract of any gift from anyone with a contract with the State, or from
any person seeking to do business with the State. By execution of this response to the RFP, the undersigned certifies,
for Vendor's entire organization and its employees or agents, that Vendor is not aware that any such gift has been
offered, accepted, or promised by any employees of your organization.
By executing this proposal, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the
NORTH CAROLINA GENERAL TERMS AND CONDITIONS incorporated herein. These documents can be accessed from
the ATTACHMENTS page within this document.
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Proposal Number: 85-CVCC20271 Vendor: __________________________________________
Failure to execute/sign proposal prior to submittal may render proposal invalid and it MAY BE REJECTED. Late
proposals shall not be accepted.
COMPLETE/FORMAL NAME OF VENDOR:
STREET ADDRESS: P.O. BOX: ZIP:
CITY & STATE & ZIP: TELEPHONE TOLL FREE TEL. NO:
NUMBER:
PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):
PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR:
VENDOR'S AUTHORIZED SIGNATURE*: DATE: EMAIL:
VALIDITY PERIOD
Offer shall be valid for at least sixty 120 days from date of bid opening, unless otherwise stated here: ______ days, or
if extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing,
effective upon receipt by the agency issuing this RFP.
ACCEPTANCE OF PROPOSAL
If your proposal is accepted, all provisions of this RFP, along with the written results of any negotiations, shall constitute
the written agreement between the parties ("Contract"). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS
are incorporated herein and shall apply. Depending upon the Goods or Services being offered, other terms and
conditions may apply, as mutually agreed.
FOR STATE USE ONLY: Offer accepted and Contract awarded this________ day of __________, 20____, as indicated
on
The attached certification, by ____________________________________________________________________.
(Authorized Representative of Catawba Valley Community College)
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Proposal Number: 85-CVCC20271 Vendor: __________________________________________
Contents
1.0 PURPOSE AND BACKGROUND ............................................................................................. 6
1.1 CONTRACT TERM...................................................................................................6
2.0 GENERAL INFORMATION ....................................................................................................... 6
2.1 REQUEST FOR PROPOSAL DOCUMENT ............................................................................. 6
2.2 NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS ............................... 6
2.3 RFP SCHEDULE ..................................................................................................................... 7
2.4 SITE VISIT ............................................................................................................................... 7
2.5 PROPOSAL QUESTIONS ....................................................................................................... 8
2.6 PROPOSAL SUBMITTAL ....................................................................................................... 8
2.7 PROPOSAL CONTENTS ........................................................................................................ 9
2.8 ALTERNATE PROPOSALS .................................................................................................... 9
2.9 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS ............................................................ 9
3.0 METHOD OF AWARD AND PROPOSAL EVALUATION PROCESS ....................................... 9
3.1 METHOD OF AWARD ............................................................................................................. 9
3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION....... 10
3.3 PROPOSAL EVALUATION PROCESS ................................................................................. 10
3.4 EVALUATION CRITERIA ...................................................................................................... 11
3.5 PERFORMANCE OUTSIDE THE UNITED STATES ............................................................. 12
3.6 INTERPRETATION OF TERMS AND PHRASES .................................................................. 12
4.0 REQUIREMENTS ................................................................................................................... 12
4.1 PRICING ................................................................................................................................ 13
4.2 HUB PARTICIPATION .......................................................................................................... 13
4.3 VENDOR EXPERIENCE ........................................................................................................ 13
4.4 REFERENCES ...................................................................................................................... 13
4.5 BACKGROUND CHECKS ..................................................................................................... 14
4.6 PERSONNEL ......................................................................................................................... 16
4.7 VENDOR'S REPRESENTATIONS ........................................................................................ 17
4.8 FINANCIAL STABILITY ........................................................................................................ 17
4.9 AGENCY INSURANCE REQUIREMENTS MODIFICATION ................................................. 17
4.10 SUBCONTRACTORS ............................................................................................................ 17
4.11 SECRETARY OF STATE REGISTRATION ........................................................................... 18
5.0 SPECIFICATIONS AND SCOPE OF WORK .......................................................................... 18
5.1 GENERAL ............................................................................................................................. 18
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Proposal Number: 85-CVCC20271 Vendor: __________________________________________
5.2 SPACE INVENTORY ............................................................................................................. 19
5.3 FLOORING TYPE INVENTORY ............................................................................................ 20
5.4 TASKS/DELIVERABLES ...................................................................................................... 21
5.5 RECYCLING/WASTE REDUCTION ...................................................................................... 24
5.6 MANPOWER ......................................................................................................................... 24
5.7 ACCESS TO BUILDINGS ...................................................................................................... 25
5.8 EMERGENCIES .................................................................................................................... 25
5.9 DRUG FREE WORKPLACE .................................................................................................. 26
5.10 KEY/LOCK/SECURITY SYSTEM CONTROL ........................................................................ 26
5.11 SAFETY AND HEALTH ......................................................................................................... 26
5.12 PARKING .............................................................................................................................. 27
5.13 SCHEDULE OF JANITORIAL SERVICE ............................................................................... 27
5.14 PROJECT ORGANIZATION .................................................................................................. 28
5.15 TECHNICAL APPROACH ..................................................................................................... 28
5.16 COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS ....................................... 28
6.0 CONTRACT ADMINISTRATION............................................................................................. 29
6.1 CONTRACT MANAGER AND CUSTOMER SERVICE ......................................................... 29
6.2 INVOICES .............................................................................................................................. 29
6.3 POST AWARD BUSINESS REVIEW MEETINGS ................................................................. 30
6.4 CONTINUOUS IMPROVEMENT ............................................................................................ 30
6.5 VENDOR'S PERFOMANCE .................................................................................................. 30
6.6 DEDUCTIONS FOR NON-PERFORMANCE OF WORK ....................................................... 30
6.7 OTHER CONTRACTS ........................................................................................................... 31
6.8 PERIODIC QUARTLERY STATUS REPORTS ..................................................................... 31
6.9 MATERIAL DATA SHEETS .................................................................................................. 32
6.10 ACCEPTANCE OF WORK .................................................................................................... 32
6.11 FAITHFUL PERFORMANCE ................................................................................................ 32
6.12 TRANSITION ASSISTANCE ................................................................................................. 32
6.13 DISPUTE RESOLUTION ....................................................................................................... 33
6.14 CONTRACT CHANGES ........................................................................................................ 33
6.15 CONTRACT PRICING ........................................................................................................... 33
7.0 ATTACHMENTS ..................................................................................................................... 34
ATTACHMENT A: PRICING............................................................................................................... 34
ATTACHMENT B: INSTRUCTIONS TO VENDORS .......................................................................... 35
ATTACHMENT C: NORTH CAROLINA GENERAL TERMS & CONDITIONS ................................... 35
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Proposal Number: 85-CVCC20271 Vendor: __________________________________________
ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION .............................................. 35
ATTACHMENT E: CUSTOMER REFERENCE FORM ....................................................................... 35
ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR ........................................... 35
ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION ................................................... 36
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Proposal Number: 85-CVCC20271 Vendor: __________________________________________
1.0 PURPOSE AND BACKGROUND
The purpose of this Request for Proposals (RFP) is to solicit proposals from qualified vendors to provide janitorial
services to Catawba Valley Community College (CVCC) (Contracting Agency) is responsible for providing efficient,
healthy, and safe janitorial service for College buildings. The work shall be performed in strict and complete
compliance with the awarded response to the scope of work, specifications, tasks and deliverables, based on industry
standards for janitorial products and services, and subject to the terms and
conditions herein specified. The Contracting Agency shall perform the administration of the contract.
CVCC is one of the 58 Community Colleges within North Carolina, serving over 4,000 students, faculty, and staff,
annually. CVCC offers a wide range of degrees and certificate programs, as well as non-credit courses for workforce
development and personal enrichment to include academic, laboratory, offices, restrooms, and classroom spaces.
The campus maintains sixteen (16) number of buildings totaling approximately 493,620 square feet. CVCC is located
in Catawba County.
The intent of this solicitation is to award an Agency Contract.
1.1 CONTRACT TERM
The Contract shall have an initial term of three (3) years, beginning on July 1, 2026. The Vendor shall make
preparations and be ready to begin work under the Contract on this Effective Date.
At the end of the Contract's initial term, the State shall have the option, in its sole discretion, to renew the Contract on
the same terms and conditions for up to two (2) one (1) additional one-year terms. The State will give the Vendor
written notice of its intent to exercise each option no later than sixty (60) days before the end of the Contract's then-
current term. In addition to any optional renewal terms, and with the Vendor's concurrence, the State reserves the
right to extend the Contract after the last active term.
2.0 GENERAL INFORMATION
2.1 REQUEST FOR PROPOSAL DOCUMENT
This RFP is comprised of the base RFP document, any attachments, and any addenda released before Contract award,
which are incorporated herein by reference.
2.2 NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS
It shall be the Vendor's responsibility to read the Instructions to Vendors, the North Carolina General Terms and
Conditions, all relevant exhibits and attachments, and any other components made a part of this RFP and comply with
all requirements and specifications herein. Vendors are also responsible for obtaining and complying with all Addenda
and other changes that may be issued in connection with this RFP.
If Vendors have questions or issues regarding any component of this RFP, those must be submitted as questions in
accordance with the instructions in the PROPOSAL QUESTIONS Section. If the State determines that any changes will
be made as a result of the questions asked, then such decisions will be communicated in the form of an RFP addendum.
The State may also elect to leave open the possibility for later negotiation of specific provisions of the Contract that
have been addressed during the question-and-answer period, prior to contract award.
Other than through the process of negotiation under 01 NCAC 05B.0503, the State rejects and will not be required to
evaluate or consider any additional or modified terms and conditions submitted with Vendor's proposal or otherwise.
This applies to any language appearing in or attached to the document as part of the Vendor's proposal that purports
to vary any terms and conditions or Vendors' instructions herein or to render the proposal non-binding or subject to
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Proposal Number: 85-CVCC20271 Vendor: __________________________________________
further negotiation. Vendor's proposal shall constitute a firm offer that shall be held open for the period required
herein ("Validity Period" above).
The State may exercise its discretion to consider Vendor proposed modifications. By execution and delivery of this
RFP Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted
purposely or inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed upon
through negotiation and incorporated by way of a Best and Final Offer (BAFO). Noncompliance with, or any attempt
to alter or delete, this paragraph shall constitute sufficient grounds to reject Vendor's proposal as nonresponsive.
2.3 RFP SCHEDULE
The table below shows the intended schedule for this RFP. The State will make every effort to adhere to this schedule.
Event Responsibility Date and Time
Issue RFP State March 18, 2026
Mandatory Site Visit State April 15, 2026
Submit Written Questions Vendor April 22, 2026
Provide Response to Questions State April 29, 2026
Submit Proposals Vendor May 21, 2026
Contract Award State June 4, 2026
2.4 SITE VISIT
Mandatory Site Visit
Date: April 15, 2026
Time: 2:00 PM Eastern Time
Location: 2550 Hwy 70 SE
Administrative Conference Room (Old Sipe Board Room)
Hickory, NC 28602
Contact #: 828-327-7000 Ext. 4367
Instructions: It shall be MANDATORY that a representative from each Vendor be present for a pre-proposal site visit.
Attendees must arrive promptly. All attendees must sign in upon arrival and clearly indicate each prospective Vendor
represented on the sign in sheet. LATE ARRIVALS WILL NOT BE ALLOWED TO SIGN IN OR PARTICIPATE IN THE SITE VISIT,
NOR SHALL THEIR PROPOSAL BE CONSIDERED. Once the sign-in process is complete, all other persons wishing to attend
may do so to the extent that space and circumstances allow.
FAILURE TO ATTEND THE MANDATORY SITE VISIT SHALL RESULT IN VENDOR'S PROPOSAL BEING DEEMED NON-
RESPONSIVE AND NOT CONSIDERED FOR AWARD.
The purpose of this visit is for all prospective Vendors to apprise themselves of the conditions and requirements which
will affect the performance of the work called for by this RFP. Vendors must stay for the duration of the site visit. No
allowances will be made for unreported conditions that a prudent Vendor would recognize as affecting the work called
for or implied by this RFP.
Vendors are cautioned that any information released to attendees during the site visit, other than that involving the
physical aspects of the facility referenced above, and which conflicts with, supersedes, or adds to requirements in this
RFP, must be confirmed by written addendum before it can be considered to be a part of this RFP.
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Proposal Number: 85-CVCC20271 Vendor: __________________________________________
2.5 PROPOSAL QUESTIONS
Upon review of the RFP documents, Vendors may have questions to clarify or interpret the RFP in order to submit the
best proposal possible. To accommodate the Proposal Questions process, Vendors shall submit any such questions by
the "Submit Written Questions" date and time provided in the RFP SCHEDULE Section above, unless modified by
Addendum.
Written questions shall be emailed to sredd571@cvcc.edu by the date and time specified above. Vendors should enter
"RFP # 85-CVCC20271: Questions" as the subject for the email. Question submittals should include a reference to the
applicable RFP section and be submitted in the format shown below:
Reference Vendor Question
RFP Section, Page Number Vendor question ...?
Questions received prior to the submission deadline date, the State's response, and any additional terms deemed
necessary by the State will be posted in the form of an addendum to the electronic Vendor Portal (eVP),
https://evp.nc.gov, and shall become an Addendum to this RFP. No information, instruction or advice provided orally or
informally by any State personnel, whether made in response to a question or otherwise in connection with this RFP,
shall be considered authoritative or binding. Vendors shall rely only on written material contained in the RFP and an
addendum to this RFP.
2.6 PROPOSAL SUBMITTAL
IMPORTANT NOTE: This is an absolute requirement. Late bids, regardless of cause, will not be opened or considered,
and will be automatically disqualified from further consideration. Vendor shall bear the sole risk of late submission due
to unintended or unanticipated delay. It is the Vendor's sole responsibility to ensure its proposal has been received as
described in this RFP by the specified time and date of opening. The time and date of receipt will be marked on each
proposal when received. Any proposal or portion thereof received after the proposal deadline will be rejected.
Electronic Vendor Portal (eVP)
If applicable to this RFP and using eVP, all proposal responses shall be submitted electronically via the electronic Vendor
Portal (eVP). Additional information can be found at the eVP updates for Vendors link:
https://eprocurement.nc.gov/news-events/evp-updates-vendors.
If confidential and proprietary information is included in the proposal, also submit one (1) signed, REDACTED copy of
the proposal. Such information may include trade secrets defined by N.C. Gen. Stat. 66-152 and other information
exempted from the Public Records Act pursuant to N.C. Gen. Stat. 132- 1.2. Vendor may designate information,
Products, Services or appropriate portions of its response as confidential, consistent with and to the extent permitted
under the statutes and rules set forth above. By so redacting any page, or portion of a page, the Vendor warrants that
it has formed a good faith opinion, having received such necessary or proper review by counsel and other
knowledgeable advisors, that the portions determined to be confidential and proprietary and redacted as such, meet
the requirements of the Rules and Statutes set forth above. However, under no circumstances shall price information
be designated as confidential.
If the Vendor does not provide a redacted version of the proposal with its proposal submission, the Department may
release an unredacted version if a record request is received.
Failure to submit a proposal in strict accordance with these instructions shall constitute sufficient cause to reject a
Vendor's proposal(s). Vendors are strongly encouraged to allow sufficient time to upload proposals.
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