?RFP?MEDICAID BILLING & SERVICE DOCUMENTATION PLATFORM

Request for Proposal (RFP)
Medicaid Billing & Service Documentation Platform
Jackson County School System - Special Education Department
The Jackson County School System (JCSS) Special Education Department is seeking proposals
from qualified vendors to provide a comprehensive Medicaid billing and service documentation
platform. The goal is to improve efficiency, ensure compliance, and maximize reimbursement for
eligible services provided to students.
JCSS is particularly interested in solutions that streamline workflows for both therapy services
and nursing services, reduce duplicate documentation, and provide real-time data insights.
Scope of Services
The selected vendor must provide a platform that supports the following:
A. Nursing Services
Integration with Infinite Campus, including CPT code automation
Elimination of duplicate documentation through automated workflows
Ability to maximize documentation within Infinite Campus Health
Training and support for nursing staff on documentation best practices
Capability to support Free Care Medicaid billing expansion upon state approval
B. Therapy Services (Speech, OT, PT, etc.)
Full integration with Student Information Systems (SIS)
Medicaid eligibility filtering for efficient billing
Flexible logging options:
o Bulk logging
o Group session logging
o Ability to convert group sessions to individual sessions as needed

Compliance tracking:
o Prescribed vs. delivered service minutes
Documentation tools:
o SOAP notes
o Word bank features
o Talk-to-text capabilities
Shared student access across service providers
Calendar-based service logging
Supervisor review and approval workflows
Ability to support multiple therapists per student
Required System Capabilities
The platform must include:
Automated data integrations with:
o GO-IEP
o Infinite Campus (including Health/Nursing modules)
Centralized, real-time compliance tracking for all IEP students (not limited to
Medicaid-eligible students)
Mobile-friendly interface for providers
Efficient documentation process (target: ~15 seconds per service log)
Real-time analytics and reporting capabilities
o No reliance on delayed or retroactive reporting cycles
Full claim management services
Dedicated customer support, preferably with Georgia-based expertise
Objectives
The Jackson County School System aims to:
Eliminate duplicate documentation across systems
Improve compliance with IEP service delivery requirements
Maximize Medicaid reimbursement opportunities
Increase staff efficiency and reduce administrative burden
Provide transparency through real-time data and reporting
Ensure scalability to support future program expansion

Proposal Requirements
Vendors should include the following in their proposal:
Overview of platform and capabilities
Description of system integrations (GO-IEP, Infinite Campus, etc.)
Implementation timeline and onboarding process
Training plan for therapy and nursing staff
Customer support structure
Pricing model and cost breakdown
Experience working with Georgia school districts
References from similar districts
Evaluation Criteria
Proposals will be evaluated based on:
Alignment with required features and functionality
Ease of use for staff
Integration capabilities
Compliance and reporting strength
Vendor experience and reputation
Cost-effectiveness
Quality of customer support
Jackson County School System is committed to improving service delivery, compliance, and
operational efficiency within its Special Education Department. We seek a forward-thinking
partner that can provide a reliable, user-friendly, and fully integrated Medicaid billing solution.