Request for Proposal (RFP)
Medicaid Billing & Service Documentation Platform
Jackson County School System – Special Education Department
The Jackson County School System (JCSS) Special Education Department is seeking proposals
from qualified vendors to provide a comprehensive Medicaid billing and service documentation
platform. The goal is to improve efficiency, ensure compliance, and maximize reimbursement for
eligible services provided to students.
JCSS is particularly interested in solutions that streamline workflows for both therapy services
and nursing services, reduce duplicate documentation, and provide real-time data insights.
Scope of Services
The selected vendor must provide a platform that supports the following:
A. Nursing Services
● Integration with Infinite Campus, including CPT code automation
● Elimination of duplicate documentation through automated workflows
● Ability to maximize documentation within Infinite Campus Health
● Training and support for nursing staff on documentation best practices
● Capability to support Free Care Medicaid billing expansion upon state approval
B. Therapy Services (Speech, OT, PT, etc.)
● Full integration with Student Information Systems (SIS)
● Medicaid eligibility filtering for efficient billing
● Flexible logging options:
o Bulk logging
o Group session logging
o Ability to convert group sessions to individual sessions as needed
● Compliance tracking:
o Prescribed vs. delivered service minutes
● Documentation tools:
o SOAP notes
o Word bank features
o Talk-to-text capabilities
● Shared student access across service providers
● Calendar-based service logging
● Supervisor review and approval workflows
● Ability to support multiple therapists per student
Required System Capabilities
The platform must include:
● Automated data integrations with:
o GO-IEP
o Infinite Campus (including Health/Nursing modules)
● Centralized, real-time compliance tracking for all IEP students (not limited to
Medicaid-eligible students)
● Mobile-friendly interface for providers
● Efficient documentation process (target: ~15 seconds per service log)
● Real-time analytics and reporting capabilities
o No reliance on delayed or retroactive reporting cycles
● Full claim management services
● Dedicated customer support, preferably with Georgia-based expertise
Objectives
The Jackson County School System aims to:
● Eliminate duplicate documentation across systems
● Improve compliance with IEP service delivery requirements
● Maximize Medicaid reimbursement opportunities
● Increase staff efficiency and reduce administrative burden
● Provide transparency through real-time data and reporting
● Ensure scalability to support future program expansion
Proposal Requirements
Vendors should include the following in their proposal:
● Overview of platform and capabilities
● Description of system integrations (GO-IEP, Infinite Campus, etc.)
● Implementation timeline and onboarding process
● Training plan for therapy and nursing staff
● Customer support structure
● Pricing model and cost breakdown
● Experience working with Georgia school districts
● References from similar districts
Evaluation Criteria
Proposals will be evaluated based on:
● Alignment with required features and functionality
● Ease of use for staff
● Integration capabilities
● Compliance and reporting strength
● Vendor experience and reputation
● Cost-effectiveness
● Quality of customer support
Jackson County School System is committed to improving service delivery, compliance, and
operational efficiency within its Special Education Department. We seek a forward-thinking
partner that can provide a reliable, user-friendly, and fully integrated Medicaid billing solution.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.