RFP 2025-26-002 PW Operational Efficiency Benchmark Audit
| Location: | California |
|---|---|
| Posted: | Dec 14, 2025 |
| Due: | Jan 14, 2026 |
| Agency: | City of Hesperia |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFP 2025-26-002 |
| Publication URL: | To access bid details, please log in. |
| Bid Number: |
RFP 2025-26-002
|
| Bid Title: |
RFP 2025-26-002 PW Operational Efficiency Benchmark Audit
|
| Category: | Purchasing Solicitations |
| Status: | Open |
| Bid Recipient: | Purchasing - Jonathan Settle |
|
Attachment Preview
City of Hesperia
RFP 2025-26-002 PW Operational
Efficiency Benchmark Audit
Release Date: December 14, 2025
Development Services Department
City of Hesperia
RFP 2025-26-002 PW Operational
Efficiency Benchmark Audit
TABLE OF CONTENTS
I.
INTRODUCTION ............................................................................................................... 1
A. City Contact ........................................................................................................... 1
B. Deadline for Submitting Questions ........................................................................ 1
C. RFP Schedule ....................................................................................................... 1
1) RFP Deadlines........................................................................................... 1
2) RFP Tentative Scheduling ......................................................................... 1
D. Minimum Qualifications and Experience ............................................................... 1
II. BACKGROUND ................................................................................................................ 2
III. SCOPE OF WORK ........................................................................................................... 2
IV. PROPOSAL FORMAT ...................................................................................................... 2
A. Technical Proposal ................................................................................................ 2
B. Fee Proposal ......................................................................................................... 4
V. PROPOSAL SUBMISSION ............................................................................................... 4
VI. SELECTION PROCESS ................................................................................................... 4
A. Evaluation..............................................................................................................5
B. Selection Criteria ................................................................................................... 5
ATTACHMENT A: SCOPE OF WORK ......................................................................................... 7
ATTACHMENT B: SAMPLE PROFESSIONAL SERVICES AGREEMENT..................................8
ATTACHMENT C: TERMS AND CONDITIONS ......................................................................... 15
Page i of i
City of Hesperia
RFP 2025-26-002 PW Operational
Efficiency Benchmark Audit
I. INTRODUCTION
The City of Hesperia’s Development Services Department (City) is seeking qualified
professional firms (Consultant) to conduct a comprehensive operational and organizational
assessment of the Public Works Department. Proposals shall conform to the provisions
set forth herein.
A. City Contact
The City contact (Contact) for this Request for Proposal (RFP) is the sole point of
contact for this procurement. All communication shall be in writing and submitted to
the Contact as designated below. Consultants are not permitted to communicate
with other City staff or officials about this RFP, except during pre-proposal meetings
and/or interviews, unless otherwise directed by the Contact. Direct written questions
and/or correspondence related to this RFP to:
Jonathan Settle
E-mail: purchasing@hesperiaca.gov
Consultants interested in participating in this RFP should immediately provide the
Contact with a telephone number, and an e-mail address for dissemination of
addenda and/or supplemental information, as applicable. Failure to provide said
contact information may result in late notifications and/or incomplete proposals. (See
Section V for proposal submittal address).
B. Deadline for Submitting Questions
Any questions regarding the RFP must be submitted to the Contact referenced
above no later than January 6, 2026 at 5:00 PM. Reference the RFP Number and
Title when making inquiries.
C. RFP Schedule
1) RFP Deadlines
Request for Proposals Released............................................. December 14, 2025
Deadline for Submitting Questions. ............................. January 6, 2026 at 5:00 PM
Response to Questions ................................................................. January 7, 2026
Deadline for Submitting Proposals.................... January 14, 2026 at 10:00 AM
Evaluation of Proposals Completed ............................................ January 21, 2026
2) RFP Tentative Scheduling
Interviews with the Top Ranked Firm…………………………. February 3, 2026
Professional Service Agreement (PSA) Executed......................February 25, 2026
D. Minimum Qualifications and Experience
The City seeks professionals with demonstrated expertise in performing the services
described herein. The successful Consultant shall have proven experience in
providing the subject professional services and shall, at minimum, have five (5)
years’ experience.
Page 1 of 16
City of Hesperia
RFP 2025-26-002 PW Operational
Efficiency Benchmark Audit
II. BACKGROUND
The City of Hesperia is located in the High Desert area of San Bernardino County along
Interstate 15 (I-15), approximately 40 miles northeast of Ontario International Airport.
Incorporated in 1988, the City encompasses approximately 75 square miles and has a
population of roughly 101,836 residents.
The City requests written responses to a Request for Proposal (RFP) for selection of a
consultant to conduct a comprehensive operational and organizational assessment of the
Public Works Department. The purpose of this assessment is to evaluate the effectiveness
of the current service delivery model, identify opportunities for improvement, and
determine the organizational and operational changes necessary to achieve the City’s
desired future state. The consultant shall provide clear, actionable recommendations
designed to enhance departmental performance, increase efficiency, and ensure the
Public Works Department continues to meet the evolving needs of the community and its
infrastructure.
The Public Works Department is tasked with managing and maintaining essential
infrastructure across the city’s expansive territory. The City faces both the opportunity and
obligation to enhance operational efficiency, modernize service delivery, and strengthen
infrastructure stewardship to support ongoing development, fiscal health, and community
well-being..
III. SCOPE OF WORK
Refer to Attachment A for Scope of Work.
IV. PROPOSAL FORMAT
The proposal shall consist of two parts: a Technical Proposal and a Fee Proposal.
Proposals must be typed or printed legibly in ink. Erasures and whiteouts are not
permitted. Mistakes may be crossed out with corrections typed or written adjacent thereto
and initialed in ink by the individual(s) signing the proposal.
Proposals are to be prepared in such a way as to provide a straightforward, concise
description of capabilities to satisfy the requirements of this RFP. Emphasis should be
concentrated on conformance to the RFP instructions, responsiveness to the RFP
requirements, and on completeness and clarity of content.
Each section of the Technical Proposal shall be tabbed according to the numbering
system shown below.
Technical Proposal
A. Technical Proposal
TAB - 1 Cover Letter
The Cover Letter shall be on company letterhead, signed by a duly authorized
officer, employee, or agent of the Consultant. The Cover Letter shall include the
following information:
Page 2 of 16
City of Hesperia
RFP 2025-26-002 PW Operational
Efficiency Benchmark Audit
a. A statement that the Proposal is submitted as a response to RFP 2025-26-
002 PW Operational Efficiency Benchmark Audit.
b. An introduction of the Consultant including: legal name; address and
telephone number of office headquarters, along with the local office; type of
business entity [sole proprietor, partnership, or corporation (including state of
incorporation)]; and date founded.
c. A brief discussion of general background and qualifications and a description
of any special knowledge or capabilities material to the services requested in
the RFP. Be sure to include whether the Consultant has done work for the
public sector in the last five (5) years.
d. A statement addressing any proprietary information that might be contained
in the Proposal, in accordance with Section VII, Paragraph 10.
e. Indicate which individual(s) by name, title, address, and telephone number
are authorized to negotiate and execute an Agreement with the City on behalf
of the Consultant.
f. A statement that Consultant has read and understands the RFP in its entirety,
including, without limitation, the scope and nature of the work, all appendices,
attachments, exhibits, schedules, and addendum, as applicable. Should the
Consultant have any objections to the RFP, they must be clearly stated in the
Cover Letter, specifically referencing the particular section number,
paragraph, and page number of the objection. However, making an objection
does not relieve the Consultant from complying with the requirements of the
RFP.
TAB - 2 Understanding
Understanding of the Scope of Work; demonstrated knowledge of the work;
identification and knowledge of Federal, State, City, and other agency
requirements, as applicable to the required service.
TAB - 3 Approach to the Scope of Work
Provide a compendium of the issues from the Consultant’s perspective.
Describe the proposed approach and methodology to performing the work.
Information should demonstrate the Consultant’s:
a. Knowledge of the technical and functional needs;
b. Describe each service you provide and how you go about obtaining that
information;
c. Online capability;
d. Issues pertinent to this RFP that are not addressed in Section III, Scope
of Work.
TAB - 4 Experience
The technical expertise and professional competence in areas directly related to
the RFP; number of years’ experience in performing similar work; demonstrated
Page 3 of 16
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