Supportive Services Programs

COUNTY OF ALAMEDA

REQUEST FOR PROPOSAL NO. 2026-ACSSA-AAA-SS

for

SUPPORTIVE SERVICES PROGRAMS

RESPONSE DUE

by

2:00 PM

on

Thursday, May 21, 2026

By Mail:

Alameda County Social Services Agency / Contracts Office

2000 San Pablo Ave, 4th Floor, Suite 451B

Oakland, CA 94612

or

Schedule an appointment to drop off your bid submission in person

Email:

Alameda County is committed to reducing environmental impacts across our entire supply chain. Please print only what you need, print double-sided, and use recycled-content paper if printing this document.

CALENDAR OF EVENTS

REQUEST FOR PROPOSAL NO. 2026-ACSSA-AAA-SS

SUPPORTIVE SERVICES PROGRAMS

NOTE: All dates are tentative and subject to change.

COUNTY OF ALAMEDA

REQUEST FOR PROPOSAL NO. 2026-ACSSA-AAA-SS

SUPPORTIVE SERVICES PROGRAMS

TABLE OF CONTENTS

Page

I.

ATTACHMENTS

EXHIBIT A BID RESPONSE PACKET

EXHIBIT A-1 BID RESPONSE FORM

EXHIBIT A-2 BID RESPONSE NARRATIVE

EXHIBIT B BUDGET INSTRUCTIONS

EXHIBIT B-1 BUDGET TEMPLATE (provided as a separate Excel spreadsheet file attachment)

EXHIBIT C INSURANCE REQUIREMENTS

EXHIBIT D EXCEPTIONS, CLARIFICATIONS, AMENDMENTS

EXHIBIT E REFERENCES

EXHIBIT F DATA REPORTING REQUIREMENTS

EXHIBIT G EMERGENCY PREPAREDNESS

EXHIBIT H ADDITIONAL CONTRACT PROVISIONS - FEDERAL PROVISION

EXHIBIT H-1 CERTIFICATION FOR CONTRACTS, GRANTS, LOANS, AND COOPERATIVE AGREEMENTS-CERTIFICATION REGARDING LOBBYING (APPENDIX A, 44 C.F.R.PART 18)

STATEMENT OF WORK

BACKGROUND

Under the Older Americans Act (OAA) ( the Alameda County Area Agency on Aging (AAA) is responsible for planning and delivering services that help older adults maintain independence, health, and dignity. The California Code of Regulations (CCR), Article 3, Section 7312, requires the AAA to allocate an adequate proportion of Title IIIB Funds to provide Access Services, In-Home Services, and Legal Assistance Services. After a thorough needs assessment developed in partnership with older adults and their community stakeholders, the 2024-2028 Countywide Area Plan (CWAP) allocated 15% of the Title IIIB Funds to Access Services (Case Management, Information and Assistance, Transportation); 15% to In-Home Services (Adult Day Care, Alzheimer's Day Care, Respite Care, Telephone Reassurance, Visiting); and 10% to Legal Assistance Services. The Request for Proposal (RFP) for Supportive Services seeks to support the overall health and well-being of older adults by soliciting bids for eligible services, as defined in the Intent Section of this RFP.

To ensure equitable access to services, the OAA prioritizes individuals with the greatest social and economic need:

Greatest Economic Need: Income at or below the federal poverty level, as further defined by state and area plans based on local factors such as geography and living expenses.

Greatest Social Need: Noneconomic factors limiting independence or the ability to perform routine daily tasks, including physical or mental disabilities, language barriers, cultural or geographic isolation, and conditions such as housing instability, food insecurity, chronic health issues, or safety concerns.

Considering these factors and our CWAP assessment, the following groups of older adults in Alameda County are identified as priority populations for services:

Adults age 75 and older

Higher risk of isolation and functional decline.

Low-income

Defined as living at or below 200% of the federal poverty level.

Individuals with functional impairments or disabilities

Includes people with physical or mental impairment that substantially limit one or more major life activities, with particular emphasis on those with limitations in activities of daily living (ADLs) or instrumental activities of daily living (IADLs).

Racial or Ethnic minorities

Includes Asian, Hispanic/Latino, Black/African American, Native Hawaiian/Pacific Islander, American Indian/Alaska Native, and Multiracial populations.

Individuals with limited English proficiency

Includes Chinese/Mandarin, Spanish, Korean, Cantonese, Vietnamese, Farsi/Dari, Cambodian, and Tagalog; 41% of adults in Alameda County have limited English proficiency.

Veterans

Lesbian Gay Bisexual Transgender Queer/Questioning Intersex Asexual/Allied Plus (LGBTQIA+) community.

To ensure Supportive Services programs reach the targeted population, AAA has identified service delivery standards to help assess reach of services using the regional distribution of proxy characteristics (minority, low-income, age 75+, and functionally impaired or disabled). For the purposes of AAA, adequately reaching the target populations within each region means serving these groups at higher rates than listed below. Bidders are expected to include methods for exceeding these numbers in their service design.

INTENT

The Alameda County Social Services Agency (ACSSA), Department of Adult and Aging Services (AAS), and the AAA seek qualified organizations to provide inclusive, culturally and linguistically responsive Supportive Services for adults age 60 and older to foster socialization, well-being, safety, and access to resources. Programs must align with AAA's CWAP and OAA Title III B, prioritizing older adults with the greatest social and economic needs. [OAA 305 (a)(2)(E); 22 CCR 7119, 7125, 7127, 7130, 7135 and 7638.7].

The county's intent is to fund programs that:

Reflect the diversity of the County of Alameda to ensure equitable access for older adults.

Offer adaptable and innovative programming that accommodates diverse interests, schedules, formats (online/in-person), and address physical or cognitive abilities.

Address priority populations identified in the CWAP, including adults age 75+, low-income seniors, LGBTQIA+ seniors, Veteran seniors, disabled seniors, and those with Limited English Proficiency (LEP).

Successful bidders will demonstrate:

Capacity and experience in delivering inclusive and accessible programs focusing the identified priority populations.

Cultural and linguistic competence to serve diverse communities effectively.

Fiscal accountability and compliance with all applicable regulations.

Commitment to collaboration, continuous improvement, and utilization of participant feedback to drive programming.

Innovative approaches to reduce isolation and enhance programs supporting adult day care (adult day health) care, legal assistance, elder abuse prevention, transportation, and case management.

Funding Availability

The AAA estimates that a total of $2,099,555 will be available for Title IIIB Supportive Services Funding in Fiscal Year 2026-2027. Actual awards will be dependent on the funding available. The total funding is outlined below:

The AAA is committed to providing services throughout all regions of the county and establishes guidelines for funding that reflect each region's population of seniors that are minority, low-income, age 75+, and functionally impaired or disabled. To ensure transparent and competitive procurement consistent with federal, state, and county requirements, the number of contracts that will be awarded are listed by region in the table below. Bidders must be able to provide services throughout the region(s) they bid on and provide services in locations that are easily accessible for clients.

Contracts will be awarded for an initial one (1)-year term (July 1, 2026 - June 30, 2027), with up to three (3) optional one (1)-year renewals based on funding availability and performance. Organizations can select to provide services countywide or by region(s)-North, Central, East, and South-as indicated in the table below and may specialize in cultural or identity-based programs that address specific community needs. Both large regional providers and smaller community-based organizations are encouraged to apply.

SCOPE

Supportive Services as specified in each of the following distinct program service categories are the scope of this RFP. Multiple contracts in each region as displayed in the regional chart above may be awarded.

Adult Day Care (Adult Day Health): Personal care for dependent elders in a supervised, protective, and community-congregate based setting during some portion of a day. Services offered in conjunction with adult day care/adult day health typically include social and recreational activities, training, counseling, and services such as rehabilitation, medications assistance, and home health aide services for adult day health [Title 22, Division 6, Chapter 3, Section 82000]. Unit of Service (UOS) is 1 Hour.

Adult Day Health Care providers must comply with all requirements of the California Adult Day Health Care Act [1570 - 1596.5].

Adult Day Care is a "registered service" under the OAA, requiring individual client level data be entered into the Social Assistance Management System (GetCare) database by the 15th calendar day following the month of service.

Centers will operate a minimum of three (3) days per week and provide service a minimum of six (6) hours per day, excluding the time involved in transporting participants to and from the center.

Client files will contain a standardized intake form consistent with the requirement mandated by the California Department of Aging (CDA), complete functional and psychosocial assessments, and individualized care plans. Care plans will be updated as needed to reflect changes in status and goals.

Centers must either provide transportation or help families arrange transportation.

Hot noon meals will be provided or arranged, with nutritious breakfasts and snacks offered as appropriate [7 CFR 226.19a].

Case Management Services: Assistance either in the form of access coordination in circumstances where the older person is experiencing diminished functioning capacities, personal conditions or other characteristics which require the provision of services by formal service providers or family caregivers. Activities of case management include such practices as assessing needs, developing care plans, authorizing and coordinating services among providers, and providing follow-up and reassessment, as required. UOS is 1 hour.

Case management is a "registered service" under the OAA, requiring individual client level data be entered into GetCare database by the 15th calendar day following the month of service.

Case Managers at a minimum will possess a bachelor's degree in social work or a related field, or possess a Registered Nurse license, and have a minimum of one year experience in a health or social services specialty.

Case management caseloads are expected to be between 35-45 cases per full-time equivalent case manager.

All case management clients will receive a comprehensive assessment to determine specific problems and needs. The assessment requires a face-to-face interview with the client (and family/other supports as appropriate) and must be conducted in the client's residence. Required assessment components include:

Physical health history

Cognitive/mental health

Social support network

Housing and safety

Activities of Daily Living (ADL)/Instrumental Activities of Daily Living (IADL)

Nutrition assessment

Financial/insurance coverage

Case management client files will contain a standardized intake form consistent with the requirement mandated by CDA to complete functional and psychosocial assessments, and an individualized care plan completed within two weeks of assessment. Care plans will be updated minimally at six (6)-month intervals to reflect changes in status and goals.

Case managers will arrange and coordinate services as determined by clients individual care plans. Such services may be provided by formal service providers or family caregivers.

Case managers will contact clients within one (1) week of initial service, and at least monthly thereafter to assure timeliness and satisfaction with services. Monitoring may be done by phone or home visit at the discretion of the case manager. Volunteers and interns may perform monitoring under the supervision of a case manager.

Case management programs will demonstrate the capacity to distinguish between clients needing only short-term service arrangement or coordination and those in need of comprehensive case management.

Case management programs will provide assistance with out-of-home placement when independent living is longer an appropriate option.

Clients will have the opportunity to make a voluntary contribution towards the case management program. Client services will not be affected or impacted if the client chooses not to make a voluntary contribution. Unit of Service is 1 hour.

Elder Abuse Prevention (EAP): Services provided to develop, strengthen, and carry out programs for the prevention, detection, assessment, and treatment of, intervention in, investigation of, and response to elder abuse, neglect, and exploitation (including financial exploitation). [OAA 721] Funding is available for the following service categories: EAP Public Education, EAP Educational Materials, EAP Training for Professionals, and EAP Training for Caregivers. UOS are measured in sessions, with the exception of EAP Educational Materials which are measured in products.

EAP Public Education: Planned presentations or participation in coordinated community-based fairs or events to inform and educate the public on the identification, prevention, and treatment of elder abuse, neglect, and exploitation. This can include outreach to promote financial literacy and prevent identity theft and financial exploitation of older individuals. One presentation or participation in one event, including extended events (lasting one (1) or more days) is counted as one (1) session.

EAP Educational Materials: Printed or other educational media distributed for the identification, prevention, and treatment of, intervention in, investigation of, and response to elder abuse, neglect, and exploitation (including financial exploitation).

EAP Training for Professionals: Planned training for professionals (such as service providers, nurses, social workers, and others serving elders and victims of elder abuse) on the identification, prevention, and treatment of elder abuse, neglect, and exploitation. Training topics may include elder self-determination, individual rights, and State and federal requirements concerning confidentiality. One presentation is counted as one (1) session.

EAP Training for Caregivers: Training provided to unpaid adult caregivers (including caregivers receiving services from Title IIIE) who are informal providers of in-home or community-based care to an older individual or an individual with Alzheimer's disease or a related disorder with neurological and organic brain dysfunction. Training should improve caregiver understanding of the identification, prevention, and treatment of elder abuse, neglect, and exploitation, with an emphasis on prevention and the enhancement of the elder individual's self-determination and autonomy. One presentation is counted as one (1) session.

Legal Assistance: Legal Assistance includes legal advice, counseling, and representation by an attorney or legal staff acting under the control of an attorney who is a member of the California State Bar. This service category should be provided in accordance with the (Guidelines) and be organized around its stated mission: Ensure justice, dignity, health, security, maximum autonomy and independence to older Californians, particularly those in greatest need, by protecting and enforcing the legal rights of individuals and by promoting social change through broad elder rights advocacy. UOS are measured in hours.

LEGAL ASSISTANCE PROGRAM REQUIREMENTS:

In accordance with OAA 731:

Legal Service Programs (LSP) will coordinate with State-designated providers of Long-Term Care Ombudsman services by developing and executing a memorandum of understanding which will address conflict of interest, provision of legal advice, procedures for referral and other technical assistance.

LSPs may provide direct legal assistance to residents of the long-term care facilities where the clients are otherwise eligible and services are appropriate.

Where both legal and Ombudsman services are provided by the same agency, providers must develop and follow policies and procedures to protect the integrity, resources, and confidentiality of both programs.

LSPs may assist the State in providing legal representation to the Ombudsman Program when an Ombudsman or the program is named as a party or witness, in a subpoena, civil suit or other legal action challenging the performance of the official duties of the Ombudsman.

LSPs are to coordinate with the local Legal Services Corporation (LSC) program, if the provider is not an LSC-funded program.

LSPs are to coordinate with the network of other service providers, including but not limited to, other LSPs, Long-Term Care Ombudsman Programs, Health Insurance Counseling and Advocacy Programs, senior information and assistance, Adult Protective Services, law enforcement, case management services and focal points.

LSPs are to coordinate legal assistance activities with the statewide hotline and private Bar, including groups within the private Bar furnishing services to older individuals on a pro bono or reduced fee basis.

LSPs are to collect required data elements on legal services provided and report in CARS. Waiver of this section of the Program Guide may be obtained from CDA pursuant to Section 1.7 of the CDA Program Guide entitled, Amendments, Revisions, or Modifications.

The LSP must provide a plan to provide legal assistance services in the following areas:

Housing (tenant rights, evictions, foreclosures, utilities)

Income maintenance (Supplemental Security Income (SSI), Social Security, Supplemental Nutrition Assistance Program (SNAP) )

Health care (MediCal, Medicare, managed care, Qualified Medicare Beneficiary (QMB), and private health insurance)

Elder protection (abuse/neglect, defense of older adults against guardianship/conservatorship, restraining orders, exploitation, advanced planning/directives, autonomy)

Incapacities (managing affairs, counseling, Durable Power of Attorney/health care)

Counseling on Wills and estate planning

Long-term care (skilled nursing facilities, facility issues, community long-term care services)

Consumer (bankruptcy/debt, contracts/warranties, scams/identity theft)

Civil Rights (LEP rights, discrimination, immigration)

Other legal services as appropriate

The LSP shall, with the approval of the AAA, set priorities for the categories of cases for which it will provide assistance in order to concentrate on older persons in the greatest economic and/or social need. The LSP will give preference to seniors with no other options, provided needed legal services are within the service areas above.

Proposals must include a plan for the provision of legal assistance at out-stations in the community (e.g., senior centers, senior housing complexes, nutrition sites, etc.) and a plan for strategic outreach to reach priority populations and the most vulnerable at-risk older adults (see Guidelines page 12).

To promote equitable access to legal services, the awardee should aim for a service unit distribution as follows: North County-47%, Central County-25%, South County-19%, and East County-9%.

LSP must demonstrate the ability to provide legal assistance in the primary language(s) spoken by clients. See 45 C.F.R. 1321.71(c)(5).

LSP must have in place written procedures for case intake, acceptance and rejection.

LSP must develop and follow a protocol and a program policy for referral of fee generating cases consistent with the OAA Regulations. See 45 C.F.R. 1321.71(g).

Transportation: Services or activities that provide or arrange for an individual's travel, including travel costs, from one location to another. This includes escort or other appropriate assistance for individuals who have physical or cognitive difficulties using standard vehicular transportation. Transportation to and from one location and does not include any additional activities, and may include travel vouchers and transit passes.

Transportation services:

Allowable trips include:

Medical appointments and health care services

Nutrition related; senior dining sites, grocery stores, food pantries or farmers markets

Essential shopping errands: pharmacy, post office, banking visits

Socialization and community engagement; senior center centers, volunteer activities, and spiritual/faith based events

Trip Types NOT Allowed:

Medicaid or other covered medical transportation

Non-essential or recreational travel

Unit of Service is 1-one way trip

SPECIFIC REQUIREMENTS

Virtual Access to Services: Virtual service access, hours, format, and/or delivery may be observed, allowing service provision via an online platform such as Zoom or Microsoft Teams, if applicable.

Service locations must be situated in or be accessible to concentrations of clients in the greatest social and economic need.

Providers must demonstrate the ability to reach out to targeted populations.

Service providers must meet the 10% match requirements for funding for Title III and VII programs and are encouraged to seek and obtain additional funding from other sources.

Participant income information may not be used to limit or deny services. OAA program participants must be provided with a voluntary and private opportunity to contribute to the cost of services, but no fees for service may be imposed on OAA clients, and participation must not be denied due to refusal or inability to contribute.

Programs must utilize the views of participants when evaluating the effectiveness of services received.

All proposals for OAA funds shall conform to all applicable provisions of laws and regulations, including, but not limited to, the OAA as amended, the Civil Rights Act, the Americans with Disabilities Act, and applicable Federal or State regulations.

Programs must have procedures to protect the confidentiality and privacy of information about, or obtained from, participants or clients.

Successful applicants must have in place a written complaint resolution process that meets requirements of Title 22 [CCR7400], and that is in alignment with the Alameda AAA Grievance Resolution Policy. All contractors will post and advise clients of their complaint resolution process.

All contractors are required to attend Provider Meetings scheduled by the AAA.

All contractors must have a written Emergency Operations Plan that can be activated in an emergency. The plan shall include: 1) preparation of the facility, 2) training for all staff, volunteers and clients in the agency's emergency operations plan, and 3) fire safety preparations.

Provide access by County of Alameda, AAA, State of California, CDA, Federal Administration on Aging officials, to financial and other records pertaining to the program encompassed by the contract.

Provide Federal Tax Identification Number to the AAA.

Submit monthly program and expenditure reports in the prescribed format by the date due and maintain statistical and financial data in such a way as to document and assure the accuracy of the data presented in the required monthly program and financial reports.

Submit final financial and program reports no later than thirty (30) days following the end of the contract period.

Comply with all federal, state, and local rules, regulations and policies, including, but not limited to, Office of Management and Budget (OMB) Circulars A-87, A-102, A-110, A-122, A-133, Federal Code of Regulations [45CFR1321.63 -1321.71], [45CFR75] and California Title 22 [22CCR7500-7716]. The cited State and federal regulations, relevant OMB regulations, Policy Manuals, and other Program Memorandum may be viewed by searching online for the cited regulations, or by calling the AAA office for assistance.

All third-party contracts must be approved by the County and conform to CDA and AAA policies for an open competitive process. The applicant's open competitive process and contract specifications must be described in the plan for service delivery at the time the proposal is submitted. It must also set forth clear procedures for financial accountability and service delivery.

Prior to awarding a contract to any for-profit entity, the CDA must also review and approve the contractor's bid proposal.

Within the first 90 days of the contract, all contractors must have written personnel policies and procedures, written job descriptions for all staff and volunteers involved in the project, and a written Emergency Preparedness Plan.

Agencies are required to maintain financial and program records necessary for fiscal monitoring and audit review and make periodic reports as requested by the AAA. As required by 2 CFR 200, Subpart F, Audit Requirements, entities expending $1,000,000 or more in a fiscal year are required have a Single Audit for that year. Audits must be submitted within thirty (30) days after receipt of the Auditor's report or nine (9) months after the end of the audit period, whichever occurs first (2CFR 200 512).

DELIVERABLES / REPORTS / RESULT BASED ACCOUNTABILITY (RBA)

Contractors will submit monthly reports and where required enter participant and service unit data into GetCare, or other software or web-based applications, as specified in the Specific Requirements section of this RFP.

ACSSA has adopted the Results-Based Accountability (RBA) framework to strengthen and increase data collection and improve contract performance. The RBA framework establishes performance measures which will allow SSA to track the positive impact and benefits of services for the target population by focusing on three critical questions: How much work was done? How well was it done? and is anyone better off? The RBA framework establishes a partnership between the service provider and SSA. The performance measures and the deliverables are described below. A link to further information on RBA can be found at: .

How much was done?

Performance goal: Number of units provided

Target goal: Contractor will meet 95% of its required Service Units (hours)

How well was it done?

Performance goal: % of older adults that participated in supportive services activities who report satisfaction with the quality of service(s) provided; the data gathered relates to satisfaction, timeliness, accessibility, accuracy, responsiveness, etc.

Target goal: 90% of clients are satisfied with the supportive services activities offered.

c. Is anyone better off?

(1) Performance goal: % of older adults that received support services activities experienced a positive change in their circumstances.

(2) Target goal: 90% of older adults that received supportive services activities experienced a positive change in their circumstances.

BIDDERS CONFERENCE(S)

The Bidders Conference(s) held on the date(s) specified in the Calendar of Events will be conducted online via Microsoft Teams. Bidders can participate via a computer with a stable internet connection (the recommended Bandwidth is 512kbps) by clicking on the meeting links provided in the Calendar of Events. Please RSVP your attendance to Flor Corral:

To participate via phone for audio access only, a call-in option is available.

Information regarding the RFP will be presented during the conference(s). To get the best experience, the County recommends that bidders who participate remotely use equipment with audio output such as speakers, headsets, or a telephone.

Bidders conferences will be held to:

Provide an opportunity for Bidders to request clarification on this RFP and ask specific questions about the project, goods, and services.

Provide Bidders an opportunity to receive documents, etc., necessary to respond to this RFP.

Provide the County with an opportunity to receive feedback regarding the project and RFP.

Potential bidders are strongly encouraged to attend Bidders Conference(s) to further facilitate subcontracting relationships. Vendors who attend a Networking/Bidders Conference will be added to the Vendor Bid List. Failure to participate in a Networking/Bidders Conference will in no way relieve the Contractor from furnishing goods and/or services required in accordance with these specifications, terms and conditions. Attendance at a Networking/Bidders Conference is highly recommended, but is not mandatory.

Written questions submitted via email by the stated deadline will be addressed in a posted RFP Questions and Answers (Q&A) document following the Bidders Conference(s). Should there be a need to amend or revise the RFP, an Addendum will be issued. The Bidders Conference(s) Attendees List will also be released.

Any verbal statements, including at any Bidders Conference(s) are not binding. Only the written documents will be binding.

Questions regarding these specifications, terms, and conditions are to be submitted in writing via email to Flor Corral, Program Financial Specialist () by 5:00 p.m. on the date specified in the Calendar of Events.

COUNTY PROCEDURES, TERMS, AND CONDITIONS

EVALUATION CRITERIA / SELECTION COMMITTEE

Initial Evaluation (Completeness of Response, Debarment and Suspension Certification, Minimum Years of Experience Required). All proposals will first be reviewed to determine if they pass the initial Evaluation Criteria (Section A: Completeness of Response), which are determined on a pass/fail basis.

Evaluation by County Selection Committee. All proposals that have passed the initial Evaluation Criteria will be evaluated by a County Selection Committee (CSC). The CSC may be composed of County staff and other parties that may have expertise or experience related to the Senior Center Activities that are being procured. The CSC will score the proposals according to the Evaluation Criteria set forth in this RFP. Other than the initial pass/fail Evaluation Criteria, the evaluation of the proposals shall be within the sole judgment and discretion of the CSC.

Unrealistic Bids. Bidders should bear in mind that any proposal that is unrealistic in terms of the technical or schedule commitments or unrealistically high or low in cost will be deemed reflective of an inherent lack of technical competence or indicative of a failure to comprehend the complexity and risk of the County's requirements as set forth in this RFP.

Price Discrepancy. In the case of a discrepancy between the price quoted and the actual cost, the price quoted will be used for evaluation purposes.

Evaluation Criteria Descriptions. The items listed in the Evaluation Criteria should be considered as minimum requirements. All information contained in a proposal and presented in vendor interviews (if there are interviews) will be considered during the evaluation process and included in scoring within the appropriate Evaluation Criteria.

Evaluation Scores. Proposals will be evaluated and scored on the zero to five-point scale within each Evaluation Criteria below, with the exception of Reference Checks. Scores for all Evaluation Criteria (see the section below) will then be added, according to their assigned weight (below), to arrive at a weighted score for each proposal. A proposal with a higher-weighted total will be deemed of higher quality than a proposal with a lesser-weighted total. The preliminary score will be based on the total points, with the exception of points allocated to References.

Shortlist Process. The evaluation process may include a two-stage approach including a preliminary evaluation of the written proposal and preliminary scoring to develop a shortlist of Bidders that will continue to the final stages of the optional vendor interview and reference checks. The preliminary scoring will be based on the total points, excluding any points allocated to references and optional vendor interview. The Bidders receiving the highest preliminary scores with at least 200 points may advance to the next evaluation phase. All other Bidders will be deemed eliminated from the process. All Bidders will be notified of the shortlist participants; however, the preliminary scores at that time will not be communicated to Bidders.

Reference Checks. Bidders are to provide a list of five (5) references. Completion of the Reference evaluation will be determined based on our ability to contact three (3) of the five (5) references. References should be able to address and describe their knowledge of your organization's ability to provide the services listed in the RFP. Services or goods provided by Bidder to the references should have similar scope, volume and requirements to those outlined in these specifications, terms and conditions.

Bidders must verify that the contact information for all references provided is current and valid. If a reference cannot be contacted it may affect the qualification and scoring of Bidder's submission.

Bidders are strongly encouraged to notify all references that the County may be contacting them to obtain a reference.

The County may contact some or all of the references provided in order to determine Bidder's performance record on work similar to that described in this request.

Optional Vendor Interviews. The County may, in its sole discretion, conduct vendor interviews. Should the County opt to conduct a vendor interview, the interview may include responding to standard and specific questions from the CSC regarding the Bidders' proposal. Whether or not a shortlist process is used, the score of any evaluation criterion below may be revised or informed based on the vendor interview.

Final Score: The final maximum score for any procurement is 500 points. Proposals will be ranked by their final scores.

Without Vendor Interview. In procurements where there are no vendor interviews, the score received by the evaluation of the written proposal with the references score added will be the final score.

With Vendor Interview. In procurements where there are vendor interviews, the CSC will consider the interview and may adjust the scores received by the evaluation of the written proposal which, with the reference scores added, will be the final score.

Contact During Evaluation Process. All contact during the evaluation phase must be through the County of Alameda Social Services Agency Contracts Office only. Bidders shall neither contact nor lobby evaluators during the evaluation process. Attempts by Bidders to contact and/or influence members of the CSC may result in disqualification of Bidders.

Determining Award. As a result of this RFP, the County intends to award contracts to the highest-ranked bidders, as determined by the combined weight of the Evaluation Criteria, whose response conforms to the RFP and whose bid presents the greatest value to the County considering all Evaluation Criteria. The combined weight of the Evaluation Criteria is greater in importance than the cost in determining the greatest value to the County. The County may award contracts of higher qualitative competence over the lowest priced responses.

The zero (0) to five (5) point scale range is defined as follows:

All proposals will initially be evaluated against the following criteria and receive a Pass/Fail rank. Evaluations that receive a "Fail" rating will not receive further consideration. The Evaluation Criteria and their respective weights are as follows:

CONTRACT EVALUATION AND ASSESSMENT

During the initial 120-day period of any contract awarded, the County may review the proposal, the contract, any goods or services provided, and/or meet with the Contractor to identify any issues or potential problems.

The County reserves the right to determine, at its sole discretion, whether:

Contractor has complied with all terms of this RFP and the contract; and

Any problems or potential problems with the proposed goods and/or services were evidenced, which makes it unlikely (even with possible modifications) that such goods and/or services have met or will meet the County requirements.

If, as a result of such determination, the County concludes that it is not satisfied with Contractor, Contractor's performance under any awarded contract and/or Contractor's goods and services as contracted for therein, the Contractor may be notified that the contract is being terminated. The Contractor must be responsible for returning County facilities to their original state at no charge to the County. The County will have the right to invite the next qualified Bidder(s) to enter into a contract. The County also reserves the right to re-bid this project if it is determined to be in its best interest to do so.

NOTICE OF INTENT TO AWARD

At the conclusion of the RFP response evaluation process ("Evaluation Process"), all bidders will be notified in writing by e-mail of the contract award recommendation, if any, by the ACSSA Contracts Office . The document providing this notification is the Notice of Intent to Award/Non-Award.

The Notice of Intent to Award will provide the following information:

The name(s) of the Bidder(s) being recommended for contract award.

The names of all other parties that submitted proposals.

The submitted proposals will be made available upon request no later than five (5) calendar days before approval of the award and contract is scheduled to be considered by the Board of Supervisors.

BID PROTEST / APPEALS PROCESS

ACSSA prides itself on the establishment of fair and competitive contracting procedures and the commitment made to follow those procedures. The following is provided in the event that Bidders wishes to protest the bid process or appeal the intent to award a contract for this project once the Notices of Intent to Award/Non-Award have been issued. Bid protests submitted prior to issuance of the Notices of Intent to Award/Non-Award will not be accepted by the County.

Bid protests must be submitted in writing and addressed to the ACSSA Financial Services Director in the letter.

The mailing address for submitting a Bid protest is:

Robert Woolley

1111 Jackson Street, 1st Floor, Suite 103

Oakland, CA 94607

Email:

Any bid protest must be submitted in writing by 5:00 p.m. of the seventh (7th) calendar day following the date of issuance of the Notice of Intent to Award/Non-Award, not the date received by the Bidder.

A Bid protest received after 5:00 p.m. is considered received as of the next calendar day. A protest received after 5:00 p.m. on the seventh (7th) calendar day following the date of issuance of the Notice of Intent to Award/Non-Award will not be considered under any circumstances by the Protest Evaluator or their designee.

Generally, the County will promptly send an email acknowledging receipt of the protest; it is the responsibility of the protestor to confirm that the protest was timely received.

The Bid protest must contain a complete statement of the reasons and facts for the protest.

The protest must refer to the specific portions of all documents that form the basis for the protest.

The protest must include the name, address, email address, and telephone number of the person representing the protesting party.

The County Agency/Department will notify all Bidders of the protest as soon as possible.

Upon receipt of written protest, the ACSSA Financial Services Director, or their designee, will review and evaluate the protest and issue a written decision. The ACSSA Financial Services Director, may, at his or her discretion, investigate the protest, obtain additional information, provide an opportunity to settle the protest by mutual agreement, and/or schedule a meeting(s) with the protesting Bidder and others (as appropriate) to discuss the protest. The decision on the bid protest must be final prior to the Board hearing date.

A notification of the decision will be communicated by e-mail to the protestor. Notification will be provided to Bidders when a decision has been made on the protest and whether or not the recommendation to the Board of Supervisors or ACSSA in the Notice of Intent to Award/Non-Award will stand.

The decision of the ACSSA Financial Services Director on the bid protest may be appealed to the Auditor-Controller's Office of Contract Compliance & Reporting (OCCR) located at 1221 Oak St., Room 249, Oakland, CA, 94612, Email: , unless the OCCR determines that it has a conflict of interest in which case an alternate will be identified to hear the appeal and all steps to be taken by OCCR will be performed by the alternate. The Bidder whose Bid is the subject of the protest, all Bidders affected by the ACSSA Financial Services Director's decision on the protest, and the protestor has the right to appeal if they feel the ACSSA Financial Services Director's decision is incorrect. All appeals to the Auditor-Controller's OCCR must be in writing and submitted within seven (7) calendar days following the issuance of the decision by the ACSSA Financial Services Director, not the date received by the Bidder. An appeal received after 5:00 p.m. is considered received as of the next business day.

The appeal must specify the decision being appealed and all the facts and circumstances relied upon in support of the appeal.

In reviewing protest appeals, the OCCR will not re-judge the proposal(s). The appeal to the OCCR must be limited to review of the procurement process to determine if the contracting department materially erred in following the Bid or, if applicable , County contracting policies or other laws and regulations.

The appeal to the OCCR must be limited to the grounds raised in the original protest and the decision by the ACSSA Financial Services Director. As such, a Bidder is prohibited from stating new grounds for a Bid protest in its appeal.

The Auditor's Office may overturn the results of a bid process for ethical violations by Procurement staff, County Selection Committee members, subject matter experts, or any other County staff managing or participating in the competitive bid process, regardless of timing or the contents of a bid protest.

The finding of the Auditor-Controller's OCCR is the final step of the appeal process. A copy of the finding of the Auditor-Controller's OCCR will be furnished to the protestor.

The finding on the appeal must be issued before a recommendation to award the contract is considered and contract awarded by the Board of Supervisors.

The procedures and time limits set forth in this section are mandatory and are each Bidder's sole and exclusive remedy in the event of Bid Protest. A Bidder's failure to timely complete both the Bid protest and appeal procedures will be deemed a failure to exhaust administrative remedies. Failure to exhaust administrative remedies, or failure to comply otherwise with these procedures, will constitute a waiver of any right to further pursue the Bid protest, including filing a Government Code Claim or legal proceedings.

TERM / TERMINATION / RENEWAL

The term of the contract, which may be awarded pursuant to this RFP, will be one year (July 1, 2026 - June 30, 2027). Funding for the contract is contingent upon availability of state, federal, and local funds.

By mutual agreement, any contract which may be awarded pursuant to this RFP may be extended for three additional one-year terms at agreed upon prices with all other terms and conditions remaining the same.

The County has and reserves the right to suspend, terminate, or abandon the execution of any work, services, and/or providing of goods by the Contractor without cause at any time upon giving to the Contractor prior written notice. In the event that the County should abandon, terminate, or suspend the Contractor's work, services, and/or providing of goods, the Contractor will be entitled to payment for services provided hereunder prior to the effective date of said suspension, termination, or abandonment. The County may terminate the contract at any time without written notice upon a material breach of contract and substandard or unsatisfactory performance by the Contractor. In the event of termination with cause, the County reserves the right to seek any and all damages from the Contractor. In the event of such termination with or without cause, the County reserves the right to invite the next highest-ranked Bidder to enter into a contract or re-bid the project if it is determined to be in its best interest to do so.

The County may, at its sole option, terminate any contract that may be awarded as a result of this RFP at the end of any County fiscal year, for reason of non-appropriation of funds. In such event, the County will give Contractor at least thirty (30) days' written notice that such function will not be funded for the next fiscal period. In such event, the County will return any associated equipment to the Contractor in good working order, reasonable wear and tear excepted.

QUANTITIES

Quantities listed herein are annual estimates based on past funding available to the AAA and are not to be construed as a commitment. No minimum or maximum is guaranteed or implied.

PRICING

All pricing as quoted will not increase, but except as noted below, remain fixed and firm for the term of any contract that may be awarded as a result of this RFP.

All prices quoted shall be in United States dollars and "whole cent," no cent fractions shall be used. There are no exceptions.

Federal and State minimum wage laws apply. The County has no requirements for living wages. The County is not imposing any additional requirements regarding wages.

AWARD

Most Responsive and Responsible Bidder(s)

The award will be made to the highest-ranked Bidder(s) who meet the requirements of these specifications, terms, and conditions.

Awards may also be made to the subsequent highest ranked Bidder(s) who will be called in order should the County need to contract with another Bidder(s).

An award will be recommended for the Bidder(s) that submitted the proposal(s) that best serves the overall interests of the County by attaining the highest overall point score. The award may not necessarily be made to the Bidder(s) with the lowest price.

Federal Contract Provisions: Funds used for payment of contract(s) awarded from this procurement may be from, or subject to reimbursement, by state and/or federal funds. Some of these funding sources require additional contractual obligations. Bidder must agree to federal contracting terms and conditions, that supplement the County's Standard Services Contract General Terms and Conditions which are attached as hereto as Exhibit H, . The successful Bidder(s) must meet federal requirements and agree to the terms including, but not limited to, meeting all contracting requirements as set forth in 2 C.F.R. 200.326 and 2 C.F.R. Part 200, Appendix II

County Rights

The County reserves the right to reject any or all responses that materially differ from any terms contained in this RFP, including Exhibits and any Addenda, to waive informalities and minor irregularities in responses received, and to provide an opportunity for Bidders to correct minor and immaterial errors contained in their submissions. The decision as to what constitutes a minor irregularity will be made solely at the discretion of the County.

Any bid proposals that contain false or misleading information may be disqualified by the County.

The County reserves the right to award to a single or multiple Contractors.

The County reserves the right to conduct additional procurements for the same or similar goods and/or services or to award to additional contract(s), including to other Bidder(s), during the term of the contract if it determines that additional Contractors are needed to supplement goods and/or services being provided.

The County has the right to decline to award this contract or any part thereof for any reason.

Procedures

Board approval to award a contract is required.

A contract must be fully executed by the recommended awardee and the County prior to any services and goods being provided or work being performed.

The County uses its Standard Services Agreement terms and conditions for purchases and services. Any terms that are not acceptable to a Bidder must be identified on the form in Exhibit A - Bid Response Packet. Bidder may access a copy of the Standard Services Agreement template at:

[]

The RFP specifications, terms, conditions, Exhibits, RFP Addenda, and Bidder's proposal may be incorporated into and made a part of any contract that may be awarded as a result of this RFP.

METHOD OF ORDERING

A written Purchase Order (PO) will be issued after an executed Standard Services Agreement and Board approval. If there is any conflict in terms of any PO and the executed contract, the contract will control, even if a PO is issued later. Payment cannot be made to any Contractor until a PO is issued.

POs and payments for goods and/or services will be issued only in the name of the Contractor, as identified on the contract.

The Contractor must adapt to changes to the method of ordering procedures as required by the County during the term of the contract.

Any change orders must be agreed upon in writing by Contractor and County and issued as needed by County.

Written PO will be issued upon approval of written itemized quotations received from the Contractor.

Individual order price quotations must be provided upon request per project. They must include, but not be limited to, an identifying (quotation) number, date, requestor name, and phone number, ship-to location, itemization of products and/or services with complete description (including model numbers, fabric and finish grade, description, color, etc.) and price per item and a summary of the total cost for the product, services, shipping, and tax.

INVOICING

Contractor must invoice the requesting department, unless otherwise directed by County, upon satisfactory receipt of goods and/or performance of services.

County will use reasonable efforts to make payment within 30 days following receipt and review of invoice and complete satisfactory receipt of goods and/or performance of services.

County will notify the Contractor of any adjustments or corrections that must be made to receive payment on an invoice.

ACSSA Finance Department has established a centralized Payments Unit. All invoices must be submitted to ACSSA Finance Payables Unit through the CATS vendor portal: .

This unit will be your point of contact for all payment and invoicing matters.

Invoices must contain the following elements:

Must be on company letterhead that includes name, address, and contact information.

For Community Based Organizations, must be signed by the head of the organization, i.e., Executive Director, CEO, etc.

Document must contain the title Invoice.

The date of the invoice.

A description of services.

The date range for services provided.

If needed, itemization of any sales tax and delivery/postage charges.

The Purchase Order (PO) number provided by the County.

The total amount owed.

Remittance instructions/address.

A cc indication at the bottom of the invoice with names of people who received courtesy copies.

The CEO or Executive Director must be included in the cc.

All data as required by your contract.

Contractor will invoice the County monthly, due by the 10th business day of the following month for actual costs incurred.

Failure to submit required reports can delay the processing of invoices for reimbursement.

Contractor must utilize a standardized invoice format upon request.

Invoices must be issued by, and payments made to, the Contractor who is awarded a contract.

The County will pay the Contractor, after receipt and approval of an invoice, monthly or as agreed upon, not to exceed the total contract amount. The County will not pay for goods and/or services in advance.

In the event the Contractor's performance and/or deliverable goods have been deemed unsatisfactory by a review committee, the County reserves the right to withhold future payments until the performance and/or deliverable goods are deemed satisfactory.

ACCOUNT MANAGER / SUPPORT STAFF

The Contractor must provide dedicated support staff to be the primary contact for all issues regarding the response to this RFP and any contract which may arise pursuant to this RFP.

Contractor must also provide adequate, competent support staff that will be able to service the County during normal working hours, Monday through Friday, or as otherwise identified in this RFP. Such representative(s) must be knowledgeable about the contract, products, and/or services offered and able to identify and resolve quickly any issues, including but not limited to order and invoicing problems.

Contractor must provide a dedicated, competent account manager who will be responsible for the County account/contract and receive all orders. Contractor account manager must be familiar with County requirements and standards and work with ACSSA/AAA to ensure that established standards are adhered to. This includes keeping the County Contract Administrator informed of department requests as needed.

INSTRUCTIONS TO BIDDERS

COUNTY CONTACTS

ACSSA Contracts Office is managing the competitive process for this project on behalf of the County. All contact during the competitive process is to be through the ACSSA Contracts Office only. Any communication regarding this RFP with other County personnel may result in disqualification.

The evaluation phase of the competitive process will begin upon receipt of sealed bid proposals and continue until a contract has been awarded.

Contact Information for this RFP:

Flor Corral, Program Financial Specialist

Alameda County Social Services Agency / Contracts Office

2000 San Pablo Avenue, 4th Floor, Suite 451B

Oakland, CA 94612

E-Mail:

PHONE: (510) 271-9144

The GSA Contracting Opportunities website will be the official notification posting place of all bid documents related to this RFP. Each Bidder is responsible for checking the website for any Addenda and other notices related to this RFP. Go to [] to view the posting for this RFP and other current contracting opportunities.

SUBMITTAL OF PROPOSALS

Document Submittal - Bid Response Preparation and Format

All bids must be SEALED and must be received at the ACSSA Contracts Office by 2:00 p.m. on the due date specified in the Calendar of Events. The County strongly recommends early submission of bids.

NOTE: LATE AND/OR UNSEALED BIDS CANNOT BE ACCEPTED.

No bids submitted via email will be considered.

For hand delivery of bids, please email Flor Corral at or call 510-271-9144 to make an appointment for your bid drop-off.

IF HAND DELIVERING BIDS, PLEASE ALLOW TIME FOR METERED STREET PARKING OR PARKING IN AREA PUBLIC PARKING LOTS AND ENTRY INTO SECURE BUILDING.

All bids, whether delivered by an employee of Bidder, U.S. Postal Service, courier or package delivery service, must be received and time stamped at the stated address prior to the time deadline indicated in the Calendar Events. Any bid received after said time and/or date or at a place other than the stated address cannot be considered and will be returned to the bidder unopened.

The ACSSA Contracts Office timestamp shall be considered the official timepiece for the purpose of establishing the actual receipt of bids.

Bidder's name, address, and the RFP number and title must appear on the mailing package. Bids are to be addressed and delivered as follows:

Alameda County Social Services Agency / Contracts Office

RFP No. 2026-ACSSA-AAA-SS (Supportive Services)

Attn: Flor Corral

2000 San Pablo Ave, 4th Floor, Suite 451B

Oakland, CA 94612

Bidders are to submit one (1) original hardcopy bid (Exhibit A - Bid Response Packet, including additional required documentation), with original ink signatures or electronic signatures via Docusign or Conga Sign. All hard copy submittals should be printed on plain white paper, and must be either loose leaf or in a 3-ring binder (NOT bound). It is preferred that all proposals submitted shall be printed and on minimum 30% post-consumer recycled content paper. Inability to comply with the 30% post-consumer recycled content recommendation will have no impact on the evaluation and scoring of the proposal.

A SEPARATE BID RESPONSE PACKET IS REQUIRED TO BE SUBMITTED FOR EACH SERVICE CATEGORY. FAILURE TO SUBMIT A SEPARATE RESPONSE PACKET WILL BE SUBJECT TO DISQUALIFICATION.

Bidders must also submit an electronic copy of their proposal. The electronic copy must be in a single PDF file (PDF with Optical Character Recognition preferred), preferably a single file of 20 MB or less, and must be an exact scanned image of the original hard copy of Exhibit A - Bid Response Packet, including additional required documentation. The PDF file must be on a USB or USB-C flash drive and enclosed with the sealed original hardcopy of the bid.

The submitted proposal must conform to and include Exhibit A - Bid Response Packet, as amended or revised by Addendum, including additional required documentation. A Bidder may be disqualified if the most current version of Exhibit A, as revised and published through Addenda, is not used.

In whole or in part, proposal responses are NOT to be marked confidential or proprietary. The County may refuse to consider any proposal or part thereof so marked. Bid proposals submitted in response to this RFP may be subject to public disclosure, even if marked confidential or proprietary. The County will not be liable in any way for disclosure of any such records. Please refer to the County's website at Alameda County Proprietary and Confidential Information Policies [https://gsa.acgov.org/do-business-with-us/contracting-opportunities/policies-procedures/proprietary-confidential-information/].

For the proposals to be considered complete, the Bidder must provide responses to all information requested in Exhibit A - Bid Response Packet, as revised by any Addenda.

Bidders must submit pricing on the County provided budget template, Excel Spreadsheet, or Bid/Budget Form(s).

Submissions Processes

All costs required for the preparation and submission of a proposal must be borne by the Bidder.

Only one bid proposal will be accepted from any one person, partnership, corporation, or other entity; however, several alternatives may be included in one response. For purposes of this requirement, "partnership" will mean, and is limited to, a legal partnership formed under one or more of the provisions of California or other state's Corporations Code or an equivalent statute.

The final award information will be posted on the County's "Contracting Opportunities" website.

The County reserves the right to reject any proposal.

All bid proposals must remain open to acceptance and irrevocable for a period of not less than 180 days unless otherwise specified in the bid documents.

Additional Required Documentation

All ORIGINAL BID RESPONSE PACKETS must include these additional documents:

An organizational chart.

Copy of Adult Day Care License or status of application (if applicable)

ORIGINAL BID RESPONSE PACKETS for Nonprofit Agencies must also include:

Nonprofit Determination Letter (501[c][3])

Articles of Incorporation

Most recent Bylaws

Roster of Board of Directors

Copies of minutes of the last two Board of Director's meetings.

4. Legal Requirements

a. "In submitting a bid to a public purchasing body, the Bidder offers and agrees that if the bid is accepted, it will assign to the purchasing body all rights, title, and interest in and to all causes of action it may have under Section 4 of the Clayton Act (15 U.S.C. Sec. or under the Cartwright Act (Chapter 2, commencing with Section 16700, of Part 2 of Division 7 of the Business and Professions Code), arising from purchases of goods, materials, or services by the Bidder for sale to the purchasing body pursuant to the bid. Such assignment shall be made and become effective at the time the purchasing body tenders final payment to the Bidder". (California Government Code Section 4552).

b. By submitting a bid proposal, the Bidder expressly acknowledges that it is aware that if a false claim is knowingly submitted (as the terms "claim" and "knowingly" are defined in the California False Claims Act, Cal. Gov. Code, 12650 et seq.), County will be entitled to civil remedies set forth in the California False Claim Act. Such actions may also be considered fraud and subject to criminal prosecution.

c. The Bidder, by submitting a proposal, certifies that it is, at the time of bidding, and will be, throughout the period of the contract, licensed by the State of California to do the type of work required under the terms of the RFP and contract documents. Bidder further certifies that it is regularly engaged in the general class and type of work called for in the RFP and contract documents.

d. The Bidder, by submitting a proposal, certifies that it is not, at the time of bidding, on the California Department of General Services (DGS) list of persons determined to be engaged in investment activities in Iran or otherwise in violation of the Iran Contracting Act of 2010 (Public Contract Code Section 2200-2208).

EXHIBIT A

BID RESPONSE PACKET

RFP NO. 2026-ACSSA-AAA-SS

SUPPORTIVE SERVICES PROGRAMS

INSTRUCTIONS

On the cover page of the Bid Response Packet, Bidders must replace the information in BLUE font (name of Bidding organization, primary contact name, etc.).

Please read EXHIBIT A - Bid Response Packet carefully; INCOMPLETE BID PROPOSALS MAY BE REJECTED. Alameda County will not accept submissions or documentation after the bid response due date. AS DESCRIBED IN THE SUBMITTAL OF BIDS SECTION OF THIS RFP, BIDDERS ARE TO SUBMIT:

ONE (1) ORIGINAL HARDCOPY BID (EXHIBIT A - BID RESPONSE PACKET), INCLUDING ADDITIONAL REQUIRED DOCUMENTATION), WITH ORIGINAL INK SIGNATURES OR ELECTRONIC DOCUSIGN or CONGA SIGN SIGNATURES

ONE (1) ELECTRONIC COPY OF THE BID IN PDF FILE FORMAT (with OCR preferred) ON A USB or USB-C FLASH DRIVE

The bid proposal must comply with all requirements contained in the RFP. It is strongly recommended that Bidders verify and review all Addenda to confirm the use of the most current forms and provide all information requested.

The bid proposal submission must conform to and include Exhibit A - Bid Response Packet, as amended or revised by Addendum, including additional required documentation. A Bidder may be disqualified if the most current version of Exhibit A, as revised and published through Addenda, is not used.

The following pages require confirmation, declaration, and /or a signature (?). These must be either: (1) be printed and have an original signature(s); or (2) be digitally signed via a Docusign, Conga Sign, or other verifiable independent electronic signature services. All signatures must be by an individual authorized to bind the Bidder. These pages must be submitted.

Exhibit A - Bid Response Packet, (signature required)

Exhibit A - Bid Response Packet, (signature required)

Exhibit H: Additional Contract Provisions - Federal Provision (read and acknowledge - informational only)

Exhibit H-1: Certification for Contracts, Grants, Loans, and Cooperative Agreements

CERTIFICATION REGARDING LOBBYING (APPENDIX A, 44 C.F.R. PART 18 (read and acknowledge - informational only)

Any pages of the Bid Response Packet not applicable to the Bidders are to be submitted with such pages or items clearly marked "N/A" or the bid proposal may be disqualified as incomplete.

Bidders must not modify the Bid Response Packet or any other County-provided document unless instructed to do so, or the bid proposal may be disqualified.

County-provided budget template, Bid pricing form, or Excel Bid/Budget Form(s) must be included with the bid response.

Bidders must quote price(s) as specified in the RFP, using the form(s) as amended or revised by any Addenda.

Any clarifications or exceptions to policies or specifications of this RFP, including all Addenda and other documents must be submitted in the form of the Bid Response Packet.

Bidders must read all information in this Exhibit A and follow all directions given.

Bidders who do not comply with the requirements and/or submit incomplete bid proposal packages are subject to disqualification and their bid proposals rejected.

Date of Submission

Name of Bidding Organization

Primary Contact Name

Primary Contact Title

Address 1

Address 2

City, State Zip Code

Phone Number

Email Address

COUNTY OF ALAMEDA

EXHIBIT A

BID RESPONSE PACKET

RFP NO. 2026-ACSSA-AAA-SS

SUPPORTIVE SERVICES PROGRAMS

RESPONSE DUE

by

2:00 p.m.

on

Thursday, May 21, 2026

For Each Primary Service Category Selected:

One original hard copy of the bid proposal and one electronic (PDF) copy on a USB or USB-C flash drive delivered to:

Alameda County Social Services Agency / Contracts Office

RFP No. 2026-ACSSA-AAA-SS

Supportive Services Programs

Attn: Flor Corral, Program Financial Specialist

2000 San Pablo Avenue, 4th Floor, Suite 451B

Oakland, CA 94612

BIDDER INFORMATION

Official Name of Bidder (Company):

Street Address Line 1:

Street Address Line 2:

City:

State:

Zip Code:

Webpage:

Type of Entity / Organizational Structure (check one):

Corporation Joint Venture Partnership

Limited Liability Partnership Limited Liability Corporation Sole Proprietor

Non-Profit Other:

Jurisdiction of Organizational Structure:

Date of Organizational Structure:

Federal Tax Identification Number:

Alameda County Supplier Identification Number (if applicable):

DIR Contractor Registration Number (if applicable):

Primary Contact Information:

Name / Title:

Telephone Number:

Alternate Number:

Email Address:

BIDDER ACCEPTANCE

The undersigned declares that the procurement bid documents, including, without limitation, the RFP, Q&A, Addenda, and Exhibits have been read and accepted.

The undersigned has reviewed the Bid Documents and fully understands the requirements in this Bid including, but not limited to, general County requirements, and that each Bidder who is awarded a contract must be, in fact, a prime Contractor, not a subcontractor, to County, and agrees that its bid proposal, if accepted by County, will be the basis for the Bidder to enter into a contract with County in accordance with the intent of the Bid documents.

The undersigned acknowledges receipt and acceptance of all addenda.

The undersigned agrees to the following terms, conditions, certifications, and requirements found on the County's website:

[]

[]

]

[]

Proprietary and Confidential Information

[ ]

The undersigned acknowledges that Bidder is and will remain in good standing in the State of California, with all the necessary licenses, permits, certifications, approvals, and authorizations necessary to perform all obligations in connection with this RFP and any contract that is awarded.

The undersigned acknowledges that any contract that may be awarded from this procurement is or may be funded in whole or part with federal funds and that it will abide by all federal funding requirements.

The undersigned acknowledges that it is the responsibility of each bidder to be familiar with all of the specifications, terms and conditions and, if applicable, the site condition. By the submission of a Bid, the Bidder certifies that if awarded a contract they will make no claim against the County based upon ignorance of conditions or misunderstanding of the specification.

Bidder agrees to hold the County of Alameda, its officers, agents, and employees harmless from liability of any nature or kind, including cost and expenses, for infringement or use of any patent, copyright, or other proprietary rights, secret process, patented or unpatented invention, article or appliance furnished or used in connection with bid proposal and/or any resulted contract or purchase order.

By signing below, the signatory warrants and represents that the signer has completed, acknowledged, and agreed to this Bidder Acceptance in their authorized capacity and that by their signature on this Bidder Acceptance, they and the entity upon behalf of which they acted, acknowledged and agreed to this Bidder Acceptance and that all are true and correct and are made under penalty of perjury pursuant to the laws of California.

DEBARMENT AND SUSPENSION CERTIFICATION (PROCUREMENTS $25,000 AND OVER)

The Bidder, under penalty of perjury, certifies that, except as noted below, Bidder, its principal, and any named and unnamed subcontractor:

Is not currently under suspension, debarment, voluntary exclusion, or determination of ineligibility by any federal agency;

Has not been suspended, debarred, voluntarily excluded or determined ineligible by any federal agency within the past three years;

Does not have a proposed debarment pending; and

Has not been indicted, convicted, or had a civil judgment rendered against it by a court of competent jurisdiction in any matter involving fraud or official misconduct within the past three years.

If there are any exceptions to this certification, insert the exceptions in the following space. For any exception noted, indicate to whom it applies, initiating agency, and dates of action. Exceptions will not necessarily result in denial of the award but will be considered in determining Contractor responsibility.

Notes: Providing false information may result in criminal prosecution or administrative sanctions. The above certification is part of the Proposal. Signing this Response on the signature portion thereof will also constitute the signature of this Certification.

RFP NO. 2026-ACSSA-AAA-SS

REQUIRED DOCUMENTATION AND SUBMITTALS CHECKLIST

Bidders shall provide all of the documentation and exhibits identified below. Any material deviation from these requirements may be cause for rejection of the proposal, as determined at the County's sole discretion. Please verify each item below that it is correctly submitted as per the RFP specifications and check () its corresponding Check Box and sign below.

EXHIBIT A-1

BID RESPONSE FORM

COST SHALL BE SUBMITTED ON EXHIBIT A AS IS. NO ALTERATIONS OR CHANGES OF ANY KIND ARE PERMITTED. Bid responses that do not comply will be subject to rejection in total. The cost quoted below shall include all taxes and all other charges, including travel expenses, and is the cost the County will pay for any contract that is a result of this bid.

Quantities listed herein are annual estimates based on past usage and are not to be construed as a commitment. No minimum or maximum is guaranteed or implied.