REQUEST FOR PROPOSAL: EMPLOYEE ASSISTANCE PROGRAM (EAP)

D E P A R T M E N T O F
HUMAN RESOURCES, LABOR RELATIONS & CIVIL SERVICE
Daniel J. Farberman Thomson Hall
Director 338 North Main Street
dfarberman@wyomingcountyny.gov Warsaw, NY 14569
Brian Horsmon Office: (585) 786-8830
Deputy Director
bhorsmon@ wyomingcountyny.gov Fax: (585) 786-1293
REQUEST FOR PROPOSAL
EMPLOYEE ASSISTANCE PROGRAM (EAP)
Wyoming County, NY is currently accepting proposals for an Employee Assistance Programs to
support Wyoming County, NY employees and Wyoming County Community Hospital System
employees and their families. The proposed service would need to include the estimated 1100
employees and their families. The goal for the EAP program is to provide various support
programs to employees.
Issued Date: March 24, 2026
Proposal Response Due Date: 4:00 p.m., April 7, 2026
Proposals will be opened and reviewed at close of business on April 7, 2026
Submit to:
Wyoming County Human Resource
338 N. Main Street
Warsaw, NY 14569
Attention: Human Resource Director
Questions regarding this RFP should be submitted via email to:
Contact Person: Daniel Farberman, Human Resource Director
Email: dfarberman@wyomingcountyny.gov
Phone: 585-786-8830
Office Hours: 8am-4:30pm
Website: https://www.wyomingco.net

REQUEST FOR PROPOSAL
EMPLOYEE ASSISTANCE PROGRAM SERVICES
1. Summary
WyomingCountyisacceptingproposalsfromqualifiedEmployeeAssistanceProgramservicesto
support Wyoming County, NY employees and Wyoming County Community Hospital System
employees and their families. The proposed service would need to include to estimated 1100
employees and their families. The goal for the EAP program is to provide various support
programs to employees.
INSTRUCTIONS TO PROPOSERS
A. GENERAL INFORMATION
An RFP defines the situation for which the services are required, how they are expected to be
used and/or problems that they are expected to address. Proposers are invited to submit
solutions which will result in the satisfaction of the County's objectives in a cost-effective
manner. The proposed solutions are evaluated against a predetermined set of criteria of which
price may, but may not always be the primary consideration.
Formal requests for clarification or questions regarding this Request for Proposal should be
submitted via email to the COUNTY at dfarberman@wyomingcountyny.gov by March 31, 2026
by 4:00 PM. Any information given to a Proposer in response to a formal request will be
furnished to all Proposers as an amendment to this solicitation if such information is deemed
necessary for the preparation of uniform proposals. Only such amendments when issued by the
COUNTY will be considered as being binding on the County. Verbal explanations or instructions
given by a County employee, consultant, etc., to a Proposer regarding this solicitation shall not
be binding on the COUNTY, and shall be considered informal unless confirmed in writing by the
Director of Human Resources.
While it is the County's express intention to issue a fair and competitive document, the County
reserves the right to waive specific requirements of this solicitation when such waiver is
deemed to be in the County's best interest. This Request for Proposal does not commit County

to award a contract or pay any costs incurred by a Proposer in the preparation of a proposal.
Any Proposer who submits a proposal in response to this solicitation does so at their own
expense including attendance at subsequent meetings to discuss their proposal.
1. Conditions, Specifications, and Stipulations of Proposals.
The purpose of the Proposal is to demonstrate the qualifications, service level, cost for services,
competence, and capacity of the firms seeking to become our EAP provider. The proposal
should address all the points outlined below.
The County reserves the right to make whatever investigations or inquiries necessary to
determine the competency and ability of any Proposer to complete the requirements of this
solicitation. A review may include but not be limited to inspection of the Proposer's facilities
and equipment, references or previous contract performance with the County or others.
2. Evaluation - Award.
All proposals received in response to this RFP will be evaluated to determine if they are
complete and meet the requirements specified in this RFP. After determining that a proposal
satisfies the requirements stated in the RFP, a comparative assessment of the relative benefits
and deficiencies of the proposal in relationship to the published evaluation criteria will be made
using subjective judgement. The award of a contract shall be based on the best proposal
received in accordance with the evaluation criteria described below, and whose offer is judged
to be the most advantageous to the County. If needed, additional information, and/or
interviews may be requested.
3. Background & Qualifications.
Each Proposer must be prepared to present satisfactory proof of their capacity and ability to
successfully complete the requirements of this solicitation.
The County reserves the right to make whatever investigations or inquiries necessary to
determine the competency and ability of any Proposer to complete the requirements of this
solicitation. A review may include but not be limited to inspection of the Proposer's facilities
and equipment, references or previous contract performance with the County or others.
Company Profile Each Offeror is required to prepare and submit a brief description of the
Offeror's firm, company, or corporation, which must include:
1. Name, mailing address, email address, telephone number and fax number of the primary
contact person for firm;
2. A brief description of firm, including the number of years in business, major business lines,
major markets served, company history, relevant operating segments, primary vision and
strategy, number of employees, office locations and any Joint Venture partners;

3. A copy of any resolution or some other form of authority, signed by a Chief Executive Officer,
Corporate Secretary, or managing partners, which lists the specific officers who are authorized
to execute agreements on behalf of the Offeror;
4. Financial details demonstrating your firm's financial capacity to undertake and complete the
services solicited herein;
5. Each Offeror must provide references from at least three (3) current customers or other
governmental entities where Offeror has provided similar services for a minimum of three (3)
years. At a minimum, the following information must be included for each client's reference:
a. Client name, address, contact person name, telephone, and fax number;
b. Description of contract, provided that they are similar to the services outlined in this Request
for Proposals;
c. Total dollar value of the contract;
d. Contract term (start and expiration).
4. Project - Delivery
Form of Contract
All proposals received in response to this RFP will be evaluated to determine if they are
complete and meet the requirements specified in this RFP. After determining that a proposal
satisfies the requirements stated in the RFP, a comparative assessment of the relative benefits
and deficiencies of the proposal in relationship to the published evaluation criteria will be made
using subjective judgement. The award of a contract shall be based on the best proposal
received in accordance with the evaluation criteria described below, and whose offer is judged
to be the most advantageous to the County. If needed, additional information, and/or
interviews may be requested.
The successful Offeror(s) if any, will be awarded a three (3) year contract. Subsequently, the
agreement may be renewed, upon mutual agreement of the parties, for three (3) additional
periods of one (1) year each. Any extension of the agreement must be in writing and the only
condition that shall be permitted to be altered or changed in any extension is the sum to be
paid the offeror and the method of computing the same. The county reserves the right to
contract any services awarded under this RFP to other firms at its sole discretion whenever it
deems necessary. The contract with the successful Offeror (if any) shall include the terms of this
RFP together with those terms of the Offeror's proposal, which are not inconsistent with the
RFP, and which have been specifically accepted by the County. Consideration for renewing the
contract will be determined by the Department of Human Resources following its analysis of
the Offeror's performance.
Contractor's Compensation
All proposals must contain relevant information for the factors listed above along with the
proposed fee, including but not limited to all expenses, hourly staff rates, payment terms, and

contract terms required by Offerors and conditions and options. The Pricing Sheet contained
herein must be completed and returned with the proposal. Offeror must specify the overall cost
for providing all of the services described herein.
5. Scope of Services.
The proposal should include the following requirements in order to be accepted.
If a proposal identifies an additional element not included in these specifications, which in its
judgement would be an essential element to accomplish the intended objectives as articulated
inthisproposalrequest,theproposershouldidentifythiselementinitsproposalandexplainin
detail why the County should consider including this element within the Scope of Services.
Conversely,ifaproposalidentifiesataskwithintheScopeofServices,whichitbelievescouldbe
modified or deleted without impacting the objectives of the proposal, the proposer should
provide an explanation as to why the task should be deleted or modified. The County reserves
the right to accept or reject the addition, deletion or modification of an element of these
specifications.
Counseling Benefits including but not limited to:
Face to Face Counseling Sessions, Telephonic Counseling, Digital Therapies,
Digital Mobile App, Drug, Alcohol and Substance Abuse Counseling
Work-Life Benefits included but not limited to:
Legal, Financial, Caregiver Benefits, Adoption Benefits and Personal Research
Assistant.
Learning and Development included but not limited to:
Personal and Professional Online Training, Personal Education Center and
Monthly Webinars.
Administration Services included but not limited to:
EAP Member and Orientation, Ongoing Communication and Mobile Website.
Other Services included but not limited to:
Human Resource Consultations, Administrative Referral, Drug Free Workplace,
Trauma Response Services including in person and phone consultations.
6. General Conditions:
Wyoming County will review and evaluate the proposals from qualified applicants.

A completed proposal should be submitted by 4:00 pm April 7, 2026 containing all of the
requested information. No extensions will be permitted and no revisions to your proposal
will be accepted after this date.
The County of Wyoming reserves the right to award contracts to multiple proposers as a
result of this RFP or any other RFP for the same or similar services. The County of Wyoming
alsoreservestherighttoawardacontracttoanindividualproposerforonlyaportionofthe
services required.
Proposals will be assessed on:
1. Management, Experience, and Scope of Services.
2. Quality of Services
3. Program Administration and Cost; and
4. Geographic Penetration/Access
Submit all proposals to:
Daniel Farberman - Human Resources Director
338 N Main St. Thomson Hall
Warsaw, NY 14569
Office Hours: Mon - Friday 8am - 4:30pm
7. Insurance Requirements:
TheCONTRACTORshallnotcommenceworkunderthisContractuntilhe/she/ithasobtained
all insurance required under this paragraph and the COUNTY has approved such insurance.
The COUNTY requires the following insurance coverage and amounts:
(A) Comprehensive General Liability, including personal injury coverage of
$1,000,000.00 per occurrence and $2,000,000.00 in the aggregate and property damage
coverage in the amount of $500,000.00 per occurrence and $1,000,000.00 in the aggregate.
(B) Automobile coverage with a combined single limit of $1,000,000.00.
(C) Statutory Worker's Compensation Disability Coverage, and
Unemployment Insurance.
(D) Professional Liability Insurance in the amount of $1,000,000.00 where
applicable.
(E) Unemployment Insurance Benefits as required by statute.
TheCONTRACTORshallsubmitatthetimeoftheexecutionofthisAgreement,certificates
ofinsuranceproperlyexecutedbyanauthorizedrepresentativeofitsinsuranceunderwriter,
evidencing such insurance policies to be in full force and effect, naming the COUNTY and its

officers, employees, agents and representatives as additional insured.
NoticeofterminationofanysuchpoliciesmustbeprovidedtotheCOUNTYatleastthirty
(30)daysinadvance.TheCONTRACTORshall,onorbeforethisthirty(30)dayperiod,provide
the COUNTY with a prospective Certificate of Insurance with the above coverage and limits
for the balance of the term of this Agreement.
All insurance coverage required to be purchased and maintained by the CONTRACTOR
underthisAgreementshallbeprimaryforthedefenseandindemnificationonanyactionor
claimassertedagainsttheCOUNTYand/ortheCONTRACTORforworkperformedunderthis
Agreement, regardless of any other collectible insurance or any language in the insurance
policies which may be to the contrary.
Any accident shall be reported to the COUNTY as soon as possible and not later than
twenty-four (24) hours from the time of such accident. A detailed written report must be
submitted to the COUNTY as soon thereafter as possible and not later than three (3) days
after the date of such accident.

SIGNATURE /NON-COLLUSIVE STATEMENT
The undersigned proposes to furnish products or services to specifications included in this
Proposal; document, at the price(s) set forth, as required to meet the County's needs. Any
deviation to the specifications must be noted on the Proposal form, fully explained and
attached or the deviations will not be considered part of the Proposal.
Deviations: Yes No
By submission of this Proposal, each Vendor and each person signing on behalf of any Vendor
certifies, and in the case of a joint proposal, each party thereto certifies also its own
organization, under penalty of perjury, that to the best of their knowledge and belief:
1. The prices in this proposal have been arrived at independently without collusion,
consultation, communication, or agreement, for the purpose of restricting
competition, as to any matter relating to such prices with any other proposer or
with any competitor.
2. Unless otherwise required by law, the prices which have been quoted in this
proposal have not been knowingly disclosed by the proposer and will not be
disclosed by the proposer prior to opening, directly or indirectly, to any other
proposer or to any competitor.
3. No attempt has been made or will be made by the proposer to induce any other
person, partnership or corporation to submit or not to submit a proposal for the
purpose of restricting competition.