HSI Tip Line Call Center Services

Location: Vermont
Posted: Oct 1, 2025
Due: Oct 3, 2025
Agency: HOMELAND SECURITY, DEPARTMENT OF
Type of Government: Federal
Category:
  • Q - Medical Services
  • V - Transportation, Travel and Relocation Services
Solicitation No: TipLineCallCenter29SEP2025
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HSI Tip Line Call Center Services
Active
Contract Opportunity
Notice ID
TipLineCallCenter29SEP2025
Related Notice
Department/Ind. Agency
HOMELAND SECURITY, DEPARTMENT OF
Sub-tier
US IMMIGRATION AND CUSTOMS ENFORCEMENT
Office
INVESTIGATIONS AND OPERATIONS SUPPORT DALLAS
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General Information View Changes
  • Contract Opportunity Type: Sources Sought (Updated)
  • Updated Published Date: Oct 01, 2025 01:46 pm EDT
  • Original Published Date: Sep 29, 2025 05:01 pm EDT
  • Updated Response Date: Oct 03, 2025 12:00 pm EDT
  • Original Response Date: Oct 03, 2025 12:00 pm EDT
  • Inactive Policy: 15 days after response date
  • Updated Inactive Date: Oct 18, 2025
  • Original Inactive Date: Oct 18, 2025
  • Initiative:
    • None
Classification View Changes
  • Original Set Aside:
  • Product Service Code:
  • NAICS Code:
    • 561422 - Telemarketing Bureaus and Other Contact Centers
  • Place of Performance:
    Williston , VT
    USA
Description

HSI TIP LINE CALL CENTER SERVICES



The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by U.S. Immigration and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE’s internal and external law enforcement customers and the public at large 24 hours a day, 7 days a week, 365 days a year.




Attachments/Links
Contact Information View Changes
Contracting Office Address
  • 8222 N. BELT LINE ROAD SUITE 2200
  • Irving , TX 75063
  • USA
Primary Point of Contact
Secondary Point of Contact
History

Related Document

Sep 29, 2025[Sources Sought (Original)] HSI Tip Line Call Center Services
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