Security Guard Services

RFP: 72-PPBW26082 Vendor: __________________________________________
STATE OF NORTH CAROLINA
University of North Carolina at Wilmington (UNCW)
Request for Proposal #: 72-PPBW26082
UNCW Security Guard Services
Date of Issue: May 18, 2026
Proposal Due Date: No later than June 10, 2026 at 2:00 PM ET
Direct all inquiries concerning this RFP to:
Paul Wagoner
Purchasing Specialist
Email: wagonerp@uncw.edu
Phone: 910-962-7723
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RFP: 72-PPBW26082 Vendor: __________________________________________
STATE OF NORTH CAROLINA
University of North Carolina at Wilmington
Request for Proposal
72-PPBW26082
______________________________________________________
For internal State agency processing, including tabulation of proposals in the Interactive Purchasing System
(IPS), please provide your company's Federal Employer Identification Number or alternate identification
number (e.g. Social Security Number). Pursuant to G.S. 132-1.10(b) this identification number shall not be
released to the public. This page will be removed and shredded, or otherwise kept confidential, before
the procurement file is made available for public inspection.
This page is to be filled out and returned with your proposal.
Failure to do so may subject your proposal to rejection.
ID Number:
______________________________________________________
Federal ID Number or Social Security Number
___________________________________________________
Vendor Name
Sealed, mailed responses ONLY will be accepted for this solicitation
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RFP: 72-PPBW26082 Vendor: __________________________________________
STATE OF NORTH CAROLINA
University of North Carolina at Wilmington (UNCW)
Refer ALL Inquiries regarding this RFP to: Request for Proposal # 72-PPBW26082
Contract Lead: Paul Wagoner Proposals due date: June 10, 2026 at 2:00 PM ET
wagonerp@uncw.edu; 910-962-7723
Contract Type: Open Market Proposals will be publicly opened: June 10, 2026 at 3:00 PM ET
via Zoom
Commodity No. and Description: Requisition No.:
92121504 / Security Guard Services
EXECUTION
In compliance with this Request for Proposals (RFP), and subject to all the conditions herein, the undersigned Vendor offers and
agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified
herein.
By executing this proposal, the undersigned Vendor understands that false certification is a Class I felony and certifies that:
this proposal is submitted competitively and without collusion (G.S. 143-54),
none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter
78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and
it is not an ineligible Vendor as set forth in G.S. 143-59.1.
Furthermore, by executing this proposal, the undersigned certifies to the best of Vendor's knowledge and belief, that:
it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily
excluded from covered transactions by any Federal or State department or agency.
As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-Contractors for any Contract awarded as
a result of this RFP, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement
for each employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal
E-Verify system.
G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing
plans, specifications, estimates for public contracts; or awarding or administering public contracts; or inspecting or supervising delivery
of the public contract of any gift from anyone with a contract with the State, or from any person seeking to do business with the State.
By execution of this response to the RFP, the undersigned certifies, for Vendor's entire organization and its employees or agents, that
Vendor is not aware that any such gift has been offered, accepted, or promised by any employees of your organization.
By executing this proposal, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the NORTH
CAROLINA GENERAL TERMS AND CONDITIONS. These documents can be accessed from the ATTACHMENTS page within this
document.
Failure to execute/sign proposal prior to submittal may render proposal invalid and it MAY BE REJECTED. Late
proposals shall not be accepted.
COMPLETE/FORMAL NAME OF VENDOR:
STREET ADDRESS: P.O. BOX: ZIP:
CITY & STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL. NO:
PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #12):
PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR: FAX NUMBER:
VENDOR'S AUTHORIZED SIGNATURE* DATE: EMAIL:
VALIDITY PERIOD
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RFP: 72-PPBW26082 Vendor: __________________________________________
Offer shall be valid for at least 90 days from date of bid opening, unless otherwise stated here: ______ days, or if extended by
mutual agreement of the parties. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency issuing
this RFP.
ACCEPTANCE OF PROPOSAL
If your proposal is accepted, all provisions of this RFP, along with the written results of any negotiations, shall constitute the written
agreement between the parties ("Contract"). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein
and shall apply. Depending upon the Goods or Services being offered, other terms and conditions may apply, as mutually agreed.
FOR STATE USE ONLY: Offer accept and Contract awarded this________ day of __________, 20____, as indicated on the
attached certification, by _________________________________________________________________________________
(Authorized Representative of University of North Carolina at Wilmington)
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RFP: 72-PPBW26082 Vendor: __________________________________________
Contents
1.0 PURPOSE AND BACKGROUND .............................................................................................. 7
2.0 GENERAL INFORMATION ........................................................................................................ 7
2.1 REQUEST FOR PROPOSAL DOCUMENT .............................................................................. 7
2.2 E-PROCUREMENT SOLICITATION ......................................................................................... 7
2.3 NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS ............................... 7
2.4 RFP SCHEDULE ....................................................................................................................... 7
2.5 URGED AND CAUTIONED SITE VISIT .................................................................................... 8
2.6 PROPOSAL QUESTIONS......................................................................................................... 8
2.7 PROPOSAL SUBMITTAL ......................................................................................................... 8
2.8 PROPOSAL CONTENTS .......................................................................................................... 9
2.8 ALTERNATE PROPOSALS...................................................................................................... 9
2.9 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS ........................................................... 10
3.0 METHOD OF AWARD AND PROPOSAL EVALUATION PROCESS ..................................... 11
3.1 METHOD OF AWARD............................................................................................................. 11
3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION ...... 11
3.3 PROPOSAL EVALUATION PROCESS .................................................................................. 11
3.4 EVALUATION CRITERIA ........................................................................................................ 12
3.5 PERFORMANCE OUTSIDE THE UNITED STATES .............................................................. 12
3.6 INTERPRETATION OF TERMS AND PHRASES ................................................................... 12
4.0 REQUIREMENTS ..................................................................................................................... 13
4.1 CONTRACT TERM.................................................................................................................. 13
4.2 PRICING .................................................................................................................................. 13
4.3 INVOICES ................................................................................................................................ 13
4.4 FINANCIAL STABILITY .......................................................................................................... 13
4.5 BACKGROUND CHECKS ...................................................................................................... 13
4.6 PERSONNEL .......................................................................................................................... 14
4.7 VENDOR'S REPRESENTATIONS .......................................................................................... 14
5.0 SCOPE OF WORK ................................................................................................................... 15
5.1 GENERAL REQUIREMENTS ................................................................................................. 15
5.2 ACCEPTANCE OF WORK ...................................................................................................... 21
5.3 QUESTIONS TO VENDOR ..................................................................................................... 21
5.4 TRANSITION ASSISTANCE ................................................................................................... 23
6.0 CONTRACT ADMINISTRATION .............................................................................................. 23
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RFP: 72-PPBW26082 Vendor: __________________________________________
6.1 PROJECT MANAGER AND CUSTOMER SERVICE ............................................................. 23
6.2 POST AWARD MANAGEMENT REVIEW MEETINGS .......................................................... 23
6.3 CONTINUOUS IMPROVEMENT ............................................................................................. 23
6.4 DISPUTE RESOLUTION ......................................................................................................... 23
6.5 CONTRACT CHANGES .......................................................................................................... 23
7.0 ATTACHMENTS ....................................................................................................................... 24
FOLLOW THE LINKS TO ACCESS EACH ATTACHMENT ............................................................... 24
ATTACHMENT A: PRICING .............................................................................................................. 24
ATTACHMENT B: INSTRUCTIONS TO VENDORS............................................................................ 25
ATTACHMENT C: NORTH CAROLINA GENERAL TERMS & CONDITIONS ................................... 25
ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION .............................................. 25
ATTACHMENT E: LOCATION OF WORKERS UTILIZED BY VENDOR ........................................... 25
ATTACHMENT F: CERTIFICATION OF FINANCIAL CONDITION .................................................... 25
LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS .................................................. 25
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RFP: 72-PPBW26082 Vendor: __________________________________________
1.0 PURPOSE AND BACKGROUND
The purpose of this request for proposal is to solicit responses from vendors who can provide security guard services
for the University of North Carolina at Wilmington's ("UNCW") Office of Housing and Residence Life ("HRL") with
potential for other campus areas upon request. HRL has up to ten (10) guard posts and The University currently has
one new dorm under construction with an anticipated opening for August 2027 (Fall Semester), which will add one
guard post. The University's current security guard contract with Defender Services expires July 31, 2026.
Proposals shall be submitted in accordance with the terms and conditions of this RFP and any addenda issued hereto.
2.0 GENERAL INFORMATION
Only Vendors who meet the requirements outlined in Section 5, Scope of Work, should submit a proposal in response
to this RFP. Vendors must respond to the questions listed in Section 5.3 of this RFP.
2.1 REQUEST FOR PROPOSAL DOCUMENT
The RFP is comprised of the base RFP document, any attachments, and any addenda released before Contract award.
All attachments and addenda released for this RFP in advance of any Contract award are incorporated herein by
reference.
2.2 E-PROCUREMENT SOLICITATION
ATTENTION: This is NOT an E-Procurement solicitation. Section 16 of Attachment C: North Carolina General Contract
Terms and Conditions, paragraphs (b) and (c), do not apply to this solicitation.
2.3 NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS
It shall be the Vendor's responsibility to read the Instructions, the State's terms and conditions, all relevant exhibits and
attachments, and any other components made a part of this RFP and comply with all requirements and specifications
herein. Vendors also are responsible for obtaining and complying with all Addenda and other changes that may be
issued in connection with this RFP.
If Vendors have questions, issues, or exceptions regarding any term, condition, or other component within this RFP,
those must be submitted as questions in accordance with the instructions in Section 2.5 PROPOSAL QUESTIONS. If
the State determines that any changes will be made as a result of the questions asked, then such decisions will be
communicated in the form of an RFP addendum. The State may also elect to leave open the possibility for later
negotiation and amendment of specific provisions of the Contract that have been addressed during the question and
answer period. Other than through this process, the State rejects and will not be required to evaluate or consider any
additional or modified terms and conditions submitted with Vendor's proposal. This applies to any language appearing
in or attached to the document as part of the Vendor's proposal that purports to vary any terms and conditions or Vendors'
instructions herein or to render the proposal non-binding or subject to further negotiation. Vendor's proposal shall
constitute a firm offer. By execution and delivery of this RFP Response, the Vendor agrees that any additional or
modified terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect, and
will be disregarded. Noncompliance with, or any attempt to alter or delete, this paragraph shall constitute
sufficient grounds to reject Vendor's proposal as nonresponsive.
By executing and submitting its proposal in response to this RFP, Vendor understands and agrees that the State may
exercise its discretion not to consider any and all proposed modifications Vendor(s) may request and may accept
Vendor's proposal under the terms and conditions of this RFP.
Contact with anyone working for or with the State regarding this RFP other than the State Contract Lead named on the
face page of this RFP in the manner specified by this RFP shall constitute grounds for rejection of said Vendor's offer,
at the State's election.
2.4 RFP SCHEDULE
The table below shows the intended schedule for this RFP. The State will make every effort to adhere to this schedule.
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RFP: 72-PPBW26082 Vendor: __________________________________________
Event Responsibility Date and Time
Issue RFP State May 18, 2026
Site Visit Vendor May 27, 2026
Submit Written Questions State No later than 12:00 pm ET on May 28, 2026
Provide Response to Questions State May 29, 2026
Submit Proposals Vendor No later than June 10 at 2:00 PM ET
Contract Award State July 1, 2026
Contract Effective Date State July 1, 2026
2.5 URGED AND CAUTIONED SITE VISIT
Urged and cautioned site visit
Date: May 27, 2026
Time: 10:00 am Eastern Time
Instructions: Vendor representatives are URGED and CAUTIONED to visit the site and apprise themselves of the
conditions and requirements which will affect the performance of the work called for by this Request for Proposal. A
non-mandatory site visit is scheduled for 10:00 AM Eastern Time at Purchasing Services, 5129 Lionfish Dr,
Wilmington, NC 28403. Submission of a proposal shall constitute sufficient evidence of this compliance and no
allowance will be made for unreported conditions which a prudent Vendor would recognize as affecting the
performance of the work called for in this proposal.
Vendor is cautioned that any information released to attendees during the site visit, other than that involving the
physical aspects of the facility referenced above, and which conflicts with, supersedes, or adds to requirements in this
Request for Proposal, must be confirmed by written addendum before it can be considered to be a part of this
proposal.
2.6 PROPOSAL QUESTIONS
Upon review of the RFP documents, Vendors may have questions to clarify or interpret the RFP in order to submit the
best proposal possible. To accommodate the Proposal Questions process, Vendors shall submit any such questions by
the above due date.
Written questions shall be emailed to the Contract Lead by the date and time specified above. Vendors should enter
"RFP #____________ Questions" as the subject for the email. Questions submittals should include a reference to the
applicable RFP section and be submitted in a format shown below:
Reference Vendor Question
RFP Section, Page Number Vendor question ...?
Questions received prior to the submission deadline date, the State's response, and any additional terms deemed
necessary by the State will be posted in the form of an addendum to the Interactive Purchasing System (IPS),
http://www.ips.state.nc.us, and shall become an Addendum to this RFP. No information, instruction or advice provided
orally or informally by any State personnel, whether made in response to a question or otherwise in connection with this
RFP, shall be considered authoritative or binding. Vendors shall rely only on written material contained in an Addendum
to this RFP.
2.7 PROPOSAL SUBMITTAL
IMPORTANT NOTE: This is an absolute requirement. Vendor shall bear the risk for late submission due to unintended
or unanticipated delay-whether submitted electronically, delivered by hand, U.S. Postal Service, courier or other
delivery service. It is the Vendor's sole responsibility to ensure its proposal has been submitted to this Office by the
specified time and date of opening. The time and date of submission will be marked on each proposal when received.
Any proposal submitted after the proposal deadline will be rejected.
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RFP: 72-PPBW26082 Vendor: __________________________________________
For proposals submitted by U.S. Mail, please note that the U.S. Postal Service generally does not deliver mail to a
specified street address but to the State's Mail Service Center. Vendors are cautioned that proposals sent via U.S. Mail,
including Express Mail, may not be delivered by the Mail Service Center to the agency's purchasing office on the due
date in time to meet the proposal deadline. All Vendors are urged to take the possibility of delay into account when
submitting a proposal by U.S. Postal Service, courier, or other delivery service. Attempts to submit a proposal via
facsimile (FAX) machine, telephone or email in response to this RFP shall NOT be accepted.
a) Submit one (1) signed, original executed proposal response, one (1) original un-redacted electronic copy
on flash drive, and if required by vendor one (1) redacted copy (Proprietary and Confidential Information
Excluded) on flash drive to the address identified in the table above.
b) Submit your proposal in a sealed package. Clearly mark each package with: (1) Vendor name; (2) the RFP
number; and (3) the due date. Address the package(s) for delivery as shown in the table below. If Vendor is
submitting more than one (1) proposal, each proposal shall be submitted in separate sealed envelopes and
marked accordingly. For delivery purposes, separate sealed envelopes from a single Vendor may be included
in the same outer package. Proposals are subject to rejection unless submitted with the information above
included on the outside of the sealed proposal package.
c) Copies of proposal files must be provided on separate read-only flash drives. File contents shall NOT be
password protected but shall be in .PDF or .XLS format, and shall be capable of being copied to other sources.
Mailing address for delivery of proposal Office Address of delivery by any other method
via US Postal Service (special delivery, overnight, or any other carrier)
PROPOSAL NUMBER: 72-PPBW26082 PROPOSAL NUMBER: 72-PPBW26082
Paul Wagoner Paul Wagoner
Purchasing Services Central Receiving Warehouse
601 S. College Rd. 5179 Lionfish Drive
Wilmington, NC 28403 Wilmington, NC 28403
2.8 PROPOSAL CONTENTS
Vendors shall populate all attachments of this RFP that require the Vendor to provide information and include an
authorized signature where requested. Vendor RFP responses shall include the following items and those attachments
should be arranged in the following order:
a) Cover Letter
b) Title Page: Include the company name, address, phone number and authorized representative along with the
Proposal Number.
c) Completed and signed version of EXECUTION PAGES, along with the body of the RFP, responses to questions to
vendor (ref. Section 5.3 of this RFP) and signed receipt pages of any addenda released in conjunction with this
RFP.
d) Completed version of ATTACHMENT A: PRICING
e) ATTACHMENT B: INSTRUCTIONS TO VENDORS
f) ATTACHMENT C: NORTH CAROLINA GENERAL CONTRACT TERMS AND CONDITIONS
g) Completed and signed version of ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION
h) Completed and signed version of ATTACHMENT E: LOCATION OF WORKERS UTILIZED BY VENDOR
i) Completed and signed version of ATTACHMENT E: CERTIFICATION OF FINANCIAL CONDITION
2.8 ALTERNATE PROPOSALS
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RFP: 72-PPBW26082 Vendor: __________________________________________
Vendor may submit alternate proposals for various methods or levels of service(s) or that propose different options.
Alternate proposals must specifically identify the RFP requirements and advantage(s) addressed by the alternate
proposal. Any alternate proposal, in addition to the marking described above, must be clearly marked with the legend:
"Alternate Proposal #___ [for 'name of Vendor"]. Each proposal must be for a specific set of Services and must include
specific pricing. If a Vendor chooses to respond with various service offerings, each must be offered with a separate
price and be contained in a separate proposal document. Each proposal must be complete and independent of other
proposals offered.
2.9 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS
a) BAFO: Best and Final Offer, submitted by a Vendor to alter its initial offer, made in response to a request by the
issuing agency.
b) CONTRACT LEAD / PURCHASING SPECIALIST: Representative of UNCW identified on the first page of this RFP
who will correspond with potential Vendors concerning solicitation issues and will contract with the Vendor providing
the best offer to the State, and is the individual who will administer The Contract for the State.
c) E-PROCUREMENT SERVICE(S): Not applicable to this RFP. The fee based program, system, and associated
Services through which the State conducts electronic procurement. UNC System schools do not use the State's E-
Procurement system.
d) FOB-DESTINATION: Title changes hand from Vendor to purchaser at the destination point of the shipment; Vendor
owns commodity in transit and files any claims, and Vendor pays all freight and any related transportation charges. A
solicitation may request Vendors to separately identify freight charges in their proposal, but no amount or charge not
included as part of the total proposal price will be paid.
e) IPS: The NC Interactive Purchasing System, a free, electronic system for Vendors to view and search for bids
opportunities.
f) MUST: A term indicating a mandatory requirement.
g) NC BIDS: The North Carolina Business Invitation Delivery System provides vendors the opportunity to submit bid
responses electronically. https://ncadmin.nc.gov/ncbids
h) ON-TIME DELIVERY: The delivery of all items within a single order to the receiving point designated by the ordering
entity within the delivery time required.
i) QUALIFIED PROPOSAL: A responsive proposal submitted by a responsible Vendor.
j) RESPONSIVE PROPOSAL: A bid proposal that meets all criteria of a bid such as, but not limited to, bid execution,
and submittal of all required data within the required timeframe.
k) RESPONSIBLE PROPOSER: Proposer has 1) the skill, judgment, and integrity necessary to faithfully perform the
Contract and 2) has sufficient financial resources and 3) has the ability to perform the Contract.
l) RFP: Request for Proposal.
m) SERVICES or SERVICE DELIVERABLES: The tasks and duties undertaken by the Vendor to fulfill the
requirements and specifications of this solicitation.
n) SHALL: A term indicating a mandatory requirement or action.
o) STATE: The State of North Carolina, including any of its sub-units recognized under North Carolina law.
p) THE CONTRACT: Specifically, a contract between UNCW and a successful VENDOR, which is executed based on
an award made pursuant this RFP.
q) UNIVERSITY: The University of North Carolina at Wilmington, UNCW.
r) VENDOR: Contractor, offeror, supplier, bidder, proposer, company, firm, corporation, partnership, individual or other
entity submitting a response to a Request for Proposal.
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