REQUEST FOR QUALIFICATIONS
GIS CONSULTING SERVICES
City of Dublin
Statement of Qualifications (SOQ) must be received by: Friday, March 27, 2026, at 4:00 p.m.
Kira Evers, GIS Coordinator
100 Civic Plaza
City of Dublin, CA 94568
Statement of Qualifications will be evaluated on the following: a) responsiveness to the Request for Qualification
questions, b) experience of the firm, c) experience and qualifications of the assigned individuals and d) Satisfaction
of previous clients.
Overview
Request for Qualifications
For
GIS Consulting Services
The City of Dublin is seeking qualified firms providing GIS consulting services to support maintenance, support,
and regular updating of the GIS system on an ongoing basis.
Project Description
The City of Dublin is seeking qualified professional consulting services to support, maintain, enhance, and
strategically advance the City’s enterprise Geographic Information System (GIS) environment. This RFQ does not
commit the City to enter a contract, nor does it obligate the City to pay for any costs incurred in preparation and
submission of the statement of qualifications (SOQ) or in anticipation of a contract.
This agreement shall be established for a three-year term, with the option to extend it for up to two additional
years. Proposals shall be required for all services identified in this RFQ. Selected providers shall submit SOQs which
demonstrate that they can perform the scope of work for all potential projects but are not guaranteed work.
Work shall be requested on an as needed basis and paid according to an approved rate schedule. The cost of
developing a scope of service for a particular project shall be included in the Consultant’s cost of doing business
and the City will not be responsible for any costs associated with preparing it.
Considerations
The City seeks a qualified GIS consulting firm to provide ongoing professional GIS services. The City intends to
select the most qualified firm to provide these services. The selected firm will perform services on a “Time and
Materials” basis to be negotiated with the City. The firm’s services will be negotiated on a per project basis and
have a budget and specific work scope. Below are the required and desired qualifications for the GIS consulting
services firm:
• The Consultant shall demonstrate a proven history of designing, implementing, and maintaining
enterprise GIS systems for public agencies within Alameda County.
• All work shall be performed within the State of California and shall not be outsourced or subcontracted
to any entity located outside of the United States.
• Familiarity with, and participation in, Tri-Valley regional GIS collaboration efforts is highly desirable.
• The Consultant shall demonstrate advanced expertise in:
o ArcGIS Enterprise
o ArcGIS Online
o Enterprise geodatabase architecture and system optimization
• Demonstrated experience with:
o Geocortex Essentials
o VertiGIS Studio
• Esri Business Partner status is preferred.
• The Consultant shall demonstrate the ability to deliver strategic, innovative, and forward-thinking GIS
solutions aligned with municipal best practices.
Once a Task Order is approved, rates are locked in for the duration of the project. Travel time, mileage, vehicles,
meals, etc. will not be allowed and should be incorporated into your hourly rates provided. Consultant may
request hourly rates be updated annually, prior to the City’s fiscal year start. Rate increases shall not exceed 3%
and shall be based on the San Francisco Bay Area Consumer Price Index CPI for that period of time and this shall
be submitted to the Public Works Management Analyst, or their designee, each May (effective each July 1st) for
approval prior to taking effect.
Scope of Services
The selected Consultant shall provide professional GIS consulting services to support, maintain, and enhance the
City’s enterprise GIS environment. Services may include, but are not limited to, the following:
1. General Requirements
a. The Consultant shall assign, at a minimum:
i. One Principal Consultant; and
ii. One Project Manager or Team Lead to serve as primary points of contact for the City.
2. Enterprise GIS Support and System Services
The Consultant shall provide technical services to support and enhance the City’s enterprise GIS
infrastructure, including:
a. Enterprise system architecture, configuration, optimization, and upgrades.
b. Integration of the City’s GIS Enterprise environment with third-party systems.
c. Maintenance and enhancement of web-based GIS applications deployed on ArcGIS Enterprise,
ArcGIS Online, and VertiGIS platforms.
d. Technical support and knowledge transfer to City staff regarding:
i. Enterprise infrastructure design
ii. System configuration
iii. Upgrade planning and implementation
iv. Long-term GIS strategy
3. Data Development and Maintenance
The Consultant shall provide digital conversion and GIS data maintenance services, including but not
limited to:
a. City limit boundaries
b. Parcels
c. Subdivision layers
d. Street centerlines
e. Address points
f. Utility assets and infrastructure
g. Storm drain network
h. General Plan and zoning layers
i. Public safety datasets
j. Additional layers as identified by the City
Services may include data modeling, quality assurance/quality control (QA/QC), topology management,
metadata development, and database schema design.
4. Strategic and Ad Hoc Services
The Consultant shall:
a. Support prioritized and time-sensitive GIS initiatives as directed by the City.
b. Assist in development of GIS standards, governance policies, workflows, and best practices.
c. Provide technical consultation on emerging GIS technologies and solutions relevant to municipal
operations.
Performance Measures
1. Responsiveness and Timeliness:
a. Consultant must adhere to the highest ethical standards in all interactions with clients,
colleagues, and stakeholders.
b. Respond to City inquiries within 1 business day.
c. Complete assigned tasks in accordance with schedules established in the project scope or task
order.
d. Meet project milestones and deadlines unless otherwise approved by the City.
e. Attend biweekly coordination meetings and notify the City within 24 hours of schedule conflicts
or delays.
f. The Consultant shall attend on-site meetings as requested by the City.
g. Request schedule adjustments in advance when needed.
h. Repeated missed deadlines without prior coordination may affect future task assignments.
i. Provide on-site support within five (5) business days of request, unless otherwise agreed.
2. Quality of Deliverables:
a. Deliverables shall be complete, technically accurate, and consistent with City guidelines and
applicable standards.
b. Training materials shall be delivered for implemented systems.
c. All work shall conform to Esri and industry best practices.
3. Budget Adherence:
a. Consultant shall adhere to the agreed-upon budget for each project.
b. Any significant deviations must be promptly communicated and justified.
4. Staffing Continuity
a. Key personnel shall not be reassigned without prior written approval.
b. Staff augmentation requests shall be fulfilled within 5 business days.
c. Replacement personnel shall possess qualifications equal to or greater than those originally
proposed.
If the Consultant is unable to meet the timelines or requirements established by the Public Works Department,
the City will provide written comments outlining the deficient deliverables and will, in good faith, meet and discuss
with the Consultant regarding their performance to understand the circumstances and collaboratively identify a
resolution. If performance issues persist, and the City can reasonably demonstrate that such issues are due to the
Consultant’s actions or omissions, the City may, (i) temporarily withhold payment for the specific deliverables in
question until they are satisfactorily completed and accepted, or (ii) request that the Consultant re-perform the
services at no additional cost. Repeated and material failure to meet agreed-upon performance measures, after
reasonable opportunity to cure and upon substantiated fault of the Consultant, may constitute grounds for
termination for cause.
Process and General Conditions
1. Proposers shall submit one electronic copy to:
Kira Evers
GIS Coordinator
100 Civic Plaza
Dublin, CA 94568
kira.evers@dublin.ca.gov
Electronic copies shall be submitted by e-mailed PDF or an e-mailed link to a ShareFile or FTP site. Hardcopies will
not be accepted.
2. Deadline for submitting the Statement of Qualifications is Friday, March 27, 2026, at 4:00 p.m. via e-mail
only to Kira Evers at kira.evers@dublin.ca.gov. Late submissions will not be accepted.
3. The City will not pay for any costs incurred in preparation and submission of the Statement of
Qualifications or in anticipation of a contract. The format of submittals is at the discretion of the Proposer.
Each SOQ shall be limited to a maximum of 10 pages, single-sided, using minimum 12-point font size. Page
limit excludes a table of contents, tabbed dividers, maps/images, and resumes for Consultant’s team.
Schedule for RFQ Process
Wednesday, March 4
Request for Qualifications posted to City website.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.