MDoA 25-10 Senior Call Check and Social Connections Program Consultant

Location: Maryland
Posted: May 8, 2025
Due: May 16, 2025
Agency: State Government of Maryland
Type of Government: State & Local
Category:
  • G - Social Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: BPM051148
Publication URL: To access bid details, please log in.
ID: BPM051148
Title: MDoA 25-10 Senior Call Check and Social Connections Program Consultant
Status: Open
Due / Close Date: 5/16/2025
Publish Date: 5/8/2025 11:56:20 AM
Main Category: Strategic planning consultation services
Solicitation Type: Request for Quote
Issuing Agency: Maryland Department of Aging

Solicitation Summary
Title
MDoA 25-10 Senior Call Check and Social Connections Program Consultant
ID
BPM051148
Alternate ID
Lot #
1
Round #
1
Status
Open
Due / Close Date (EST)
May 16 2025 2:00PM
Due / Close Date (EST)
May 16 2025 2:00PM
Solicitation Type
Request for Quote
Main Category
Strategic planning consultation services
Issuing Agency
Maryland Department of Aging
Procurement Officer / Buyer
Aaron PETERSON
See All
Email
aaron.peterson1@maryland.gov
Solicitation Summary
Purpose

The Maryland Department of Aging (MDoA) seeks consultation to create and deliver resources that will assist MDoA to redesign our Senior Call Check Program in alignment with the recently passed Senior Call-Check and Social Connections legislation (SB 223, HB158) https://mgaleg.maryland.gov/mgawebsite/Legislation/Details/sb0223 and the Longevity Ready Maryland Multisector Plan on Aging https://aging.maryland.gov/lrm/Pages/LRM.aspx

Through this project, the consultant(s) will work to identify existing programs in Maryland and evidence-based best practices nationwide, identify opportunities to better align the Senior Call Check and Social Connections Program with other publicly-administrated programs at MDoA and at MDoA partner agencies, engage key stakeholders to create a work group of expert advisors, and create a workplan to guide stakeholder engagement and program redesign moving forward after June 30, 2025. Consultant activities and deliverables will ensure that the Senior Call Check and Social Connections Program launch during Fiscal Year 2026 (FY 26) is evidence-informed and effectively improves access to services that support social connection and healthy aging.

Background


The Senior Call Check program was developed in 2017 as an automated wellness check service. The Senior Call-Check and Social Connections bill (SB 223, HB158), which goes into effect October 1, 2025, will enhance the existing Senior Call Check service, transforming it into the Senior Call-Check and Social Connections Program. Key enhancements include expanding the age of eligibility from 65 to 60, broadening communication methods to boost program participation, ensuring services are accessible and integrated with Telecommunications Access of Maryland, and enabling MDoA to work with multiple partners to improve access to services that foster meaningful social engagement and reduce social isolation. The program has an annual budget of around $400,000. Initial landscape research on existing programs and a review of accessibility challenges and solutions have been conducted and will serve as resources for this project.

Over the next ten years, the Longevity Ready Maryland Plan, launching July of 2025, aims to transform systems and norms so that all older adults lead lives that are healthy, financially, secure, socially connected, and purposeful. The plan includes strategies to guide the State’s work to strengthen partnerships, build supportive and inclusive communities, reduce administrative burden and redundancy, improve access to holistic health, and enhance a culture of social connection.

Additional Instructions

Questions Due Wednesday May 14th at 2PM local time
Bids Due Friday may 16th at 2PM local time

This solicitation is designated as a Small Business Reserve (SBR) procurement , meaning only vendors registered in the State of Maryland as an SBR are eligible to submit proposals . To be considered for award, vendors must be certified as an SBR in eMaryland Marketplace Advantage (eMMA) at the time of proposal submission. If the required number of responsive and responsible SBR vendors do not submit proposals, the solicitation will be reposted with the SBR designation removed, allowing for broader vendor participation.

Project Cost Class
Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
Pre-Bid Conference Details
Small Business Reserve Designation
Yes

Procurement Program Participation Goals

VSBE Participation (%)
MBE Participation (%)
African American MBE Participation (%)
Asian American MBE Participation (%)
Hispanic American MBE Participation (%)
Women-Owned MBE Participation (%)
DBE Participation (%)
SBE Participation (%)
Socio Economic Participation Criteria
Attachments
RFx Documents for MDoA 25-10 Senior Call Check and Social Connections Program Consultant (BPM051148) - Lot : 1 / Round : 1
Title Type Att. Last Modified on UTC-4 Creation Date UTC-4 Validity End Date
Attachments Attachments & Appendixes (Approved) 5/8/2025 11:55:34 AM 5/8/2025 11:55:34 AM
Sample Contract Technical Documents (Approved) 5/8/2025 11:35:35 AM 5/8/2025 11:35:35 AM
Solicitation Document Specification Document (Approved) 5/8/2025 11:54:27 AM 5/8/2025 11:35:00 AM
3 Result(s)
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