Enhanced Technical Information Management System

Active

Contract Opportunity

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY

This RFI is issued solely for market research purposes. It does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Air Force (AF) is not seeking proposals, nor will it accept unsolicited proposals at this time.

Respondents are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. It is the responsibility of the potential Offerors to monitor these sites for additional information pertaining to this requirement.

The Government is seeking responses from 8(a) small business vendors ONLY. The respondent must self-certify as a small business under North American Industry Classification System (NAICS) Code 541511 – Custom Computer Programming Services.

BACKGROUND & DESCRIPTION

The Business & Enterprise Systems (BES) through Air Force Life Cycle Management Center (AFLCMC) Technical Data Section (GBS) located at Wright-Patterson Air Force Base is conducting market research to seek qualified 8(a) vendors under the North American Industrial Classification System (NAICS) code 541511.

The Government is researching vendors capable to encompass the sustainment, modification, and support efforts for the Enhanced Technical Information Management System (ETIMS) within the Air Force Common Computing Environment (AF CCE). The requirement will include, but not limited to, the following: modify current capabilities along with software maintenance, sustainment, enhancement, modification, system design and development, system performance and metrics, performance monitoring, database design and development, test and evaluation, maintenance, training, integration, migration, risk management, configuration management, Section 508 compliance, documentation updates, meeting support, helpdesk support/diagnostics (levels I, II, and III), production support, and Commercial Off the Shelf (COTS) upgrades

ETIMS is the USAF Defense Business System (DBS) for managing Technical Orders (TOs) and Computer Program Identification Numbers (CPINs); managing TO/CPIN records; managing TO/CPIN Accounts; managing TO/CPIN distribution and printing of physical media TOs; managing, storing, and distributing of eTOs. The overall ETIMS Enterprise Capability is comprised of the following major components and external system interfaces:

Major Components:

• Cloud One (C1)


• ETIMS Software


• Electronic Technical Order (eTO) Content Management (ECM) Software

External Interfaces:

• Defense Logistics Agency (DLA) Document Services Online (DSO)


• Reliability & Maintainability Information System (REMIS)


• Security Assistance Technical Order Distribution System (SATODS)


• Technical Order Authoring and Publishing (TOAP)


• Advancing Analytics (Advana)/Basing and Logistics Analytics Data Environment (BLADE)

ETIMS enables a fully integrated eTO capability to view and use eTOs at the point of use, a fully integrated print on demand (POD) service through DLA, and AF TO library currency and accuracy. ETIMS leverages existing C1 services, provides the ECM functionality, and DLA DSO printing service for on-demand physical media TO printing. Details of the functional requirements can be found in the ETIMS System Requirements Document (SRD).

Through its ECM component, ETIMS provides a combination of services and capabilities to support eTO distribution and viewing. ETIMS provides the permissions for eTO access to the ECM component which supports eTO distribution to ETIMS Electronic Tools (eTools) used for viewing eTOs. The ECM component of ETIMS is a major step towards the AF TO Concept of Operations (CONOPS): “… to provide user friendly, technically accurate, and up-to-date digital technical data at the point of use that is acquired, sustained, distributed and available in digital format from a single point of access for all technical data users.”

The scope of work summarized above is provided for information purposes only and should not be interpreted as a complete list of requirements. All qualified vendors/sources capable of providing these services are being sought. Capability packages need to demonstrate, through past experience or otherwise an understanding and/or familiarity with the ETIMS mission.

SCOPE OF SERVICES

This RFI requests a capability package describing your team’s experience & understanding of the following:

• Designing/supporting systems and the policies and procedures for software and systems which will operate within the AF CCE


• Providing operational system, application, and database administration for an enterprise JAVA and .NET application within an externally hosted, cloud-based AF CCE


• Developing/supporting systems hosted by the externally hosted, cloud-based AF CCE


• AF CCE development, test and production operations and support policies and procedures


• Architecture development and sustainment for a wholesale and retail TO/CPIN management system to include the incorporation of other related Legacy systems


• Supporting a large scale, integrated TO/CPIN management system


• Software development/sustainment maintenance activities for large scale, high-user load, integrated environments


• Wholesale and retail Technical Data Management, TO/CPIN increment management and supporting software applications


• Conducting software testing activities and supporting Government testing activities


• Designing and testing software for performance for both web and stand-alone applications to include processes for creating relevant usage models and appropriate test parameters


• Transitional startup of the software maintenance and support activities for software or systems that were previously designed, implemented, and supported by another provider


• Requirements investigation, analysis, and planning for software maintenance activities in accordance with Air Force Program Executive Officer, Business and Enterprise Systems (AF PEO/BES) BES, HQ AF/A4, and HQ AFMC/A4 policies and procedures to include DoDI 5000.75 and DoD Enterprise DevSecOps


• Designing and performing routine and emergency system Continuity Of OPerations (COOP) activities.


• Identification, purpose and development of required/recommended artifacts associated with each Business Capability Acquisition Cycle (BCAC) phase


• AF PEO/BES testing policies and processes following AF best practices


• Documenting an AF IT systems in accordance with the Department of Defense Architecture Framework (DoDAF) and DoD Secure Cloud Computing Architecture (SCCA)


• Supporting the Department of Defense Risk Management Framework (RMF) process


• Supporting DoD Public Key Infrastructure/Public Key Enablement (PKI/PKE)


• AF or other DoD agency TO/CPIN management policies and procedures


• AF Technical Data repositories and their associated metadata to include the data exchanged between the various mission support systems both within and external to the AF


• Monitoring system performance, networks, fine tune data bases, etc.


• Maintaining complex configuration and setup of ECM primary to secondary technology


• Providing help desk support for Air Force Enterprise TO/CPIN management and publishing applications


• Breadth and depth of knowledge of Rational Suite Tools, Apache JMeter, Smart Bear Zephyr, Test Complete, Really Simple Syndication (RSS) technologies, Message Queue (MQ) Messaging, Enterprise Service Bus, Microsoft Structured Query Language (SQL) DB, Oracle DB, Apple hardware/software, LINUX Operating System, Microsoft (MS) Windows Server, SQL Server Database & .NET, C, Java, Java Script, Oracle, Server, Relational Database (RDB), Portable Document Format (PDF), ID Web, Atlassian Confluence, Atlassian Jira, Sharepoint Interlink, CloudFormation (AWS), Ansible, ACAS, Config (AWS), Xacta 360, CloudTrail (AWS), CloudWatch (AWS), Guacamole, SSM (AWS), Beanstalk (AWS), Jenkins, GIT Client, Bit Bucket, Artifactory, Fortify, and XRAY. Include experience for each.


• Providing understanding, expertise and leadership of migrating from a highly AF information technology-based business services model to an efficient, effective continuous software delivery model suited to meet the challenges and support of Agile principles.


• Developing, testing, deploying and maintaining in an iOS and MacOS environment.

CAPABILITES PACKAGE

The 8(a) small business vendor cover letter should include the following information:

• Company name, website address, location, Cage/DUNs number


• Point of contact (POC) information: name, phone number, fax number, website, and email address


• Company’s Small Business size, 8(a) graduation date. Please refer to Federal Acquisition Regulation FAR 19 for additional detailed information on Small Business Size Standards. The FAR is available at http://farsite.hill.af.mil/.


• An acknowledgement of your registration for NAICS code 541511


• Qualification information (type & duration of employee experience directly relevant to the requirements)


• Level of involvement information (prime/sub-contractor) and timeframe(s) for work on similar projects

Vendors responding to this RFI should include the following information:

1. Responses to the items listed in the above section, Scope of Services.


2. A paragraph of brief bullets pertaining to the following:

(1) Level of contractor’s interest (likelihood of submitting a proposal as a prime contractor)

(2) Demonstrated capability to perform or manage as a prime contractor or as a subcontractor for the technical data services described above

(3) Financial capability to perform as a prime contractor or as a subcontractor and execute task orders

(4) Ability to provide additional services/capabilities in the event of an immediate surge requirement

(5) Potential teaming arrangement if likely to submit a proposal

(6) What experience (type and duration) the contractor’s employees have that are considered directly relevant to these systems

(7) Ability to support the DD 254 security requirement

(8) Ability for all direct support contractor personnel to pass a Tier 1 (T1) investigation {previously National Agency Check (NACI)}

(9) Ability for contractor personnel that require access to operational Defense Information Systems Agency (DISA) facilities, operational Air Force data systems, and networks to possess a SECRET clearance

Interested parties should provide a capabilities package to be included as part of the AF market research indicating their capability of the items stated in section “Scope of Services.”

RESPONSES

Interested and eligible 8(a) small business vendors under NAICS 541511 are requested to submit their Capabilities Package in MS Word or PDF format due no later than 12:00 p.m. EST on Friday, 20 December 2024. Responses shall be limited to ten (10) pages, 12-point Times New Roman font. All submissions are via e-mail only to Contracting Officer, Mr. Scott Ashelman, at scott.ashelman@us.af.mil and a courtesy copy to Mr. Eric Lagasse, at eric.lagasse@us.af.mil. The Government will not entertain telephone calls for this RFI; related questions may be emailed to the Contracting Officers.

SUMMARY

This is a Request for Information only; This RFI is issued solely for market research. The information provided within is subject to change and does not commit the Government. The AF has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY

Attachments/Links