In compliance with this Request for Proposals, and subject to all the conditions thereof, the
undersigned offers, if the offer is accepted within one hundred and eighty (180) calendar days
from the date of the receipt of proposals, to furnish any or all of the items and/or services upon
which prices are quoted, at the price set, to be delivered at the time and place specified herein.
The above signed certifies he has read, understands, and agrees to all terms, conditions, and
requirements of this Request for Proposals, and is the authorized point of contact on behalf of
firm on the previous page.
SOLICITATION DOCUMENTS
Additional Request for Proposal documents is available on the Purchasing website:
http://www.suffolkva.us/bids/ or on the Commonwealth’s bid board (eVA), or at Demandstar.com.
An e-mail request for the complete RFP form may be sent to the Contract Officer listed on the
front page.
Proposals shall be sent to: Purchasing Agent, 442 W. Washington Street, Room 1086,
Suffolk, VA, 23434 prior to the closure date and time shown. Offerors shall provide one (1)
original and five (5) copies and two (2) electronic versions (flashdrive or CD). For confirmation of
receipt of proposal, contact the Contract Officer at jsmigielski@suffolkva.us.
Questions concerning this project must be in writing (email is preferred) and addressed to the
Contract Officer listed on the front page of this solicitation, and, should be received no later than
five (5) business days preceding the date that the proposals are to be received. E-mail is the
preferred method and will get a faster response.
IF YOU NEED ANY REASONABLE ACCOMMODATION FOR ANY TYPE OF DISABILITY IN
ORDER TO PARTICIPATE IN THIS PROCUREMENT, PLEASE CONTACT THIS DIVISION AS
SOON AS POSSIBLE.
Jay Smigielski, Purchasing Agent, is the designated authorized spokesperson for the City of
Suffolk with respect to the RFP. All questions and/or comments should be directed to his
attention. The respondents to this RFP shall not contact, either directly or indirectly, any other
employee or agent of the City regarding this RFP. Any such unauthorized contact may disqualify
the offeror from the procurement.
Offerors are to submit Attachments A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, B, C, and D in
Excel format. Attachment E is to be sent in Word format. The Attachments are to be included in
the flashdrive or CD, as part of your proposal.
The Attachments and/or Appendixes A and C1, C2, C3 may be sent to Offeror in Excel upon
request.
RFP 26067-JS
Page 2
RFP 26067-JS
Employee Benefits: Ancillary Coverage
Table of Contents
1.0 PURPOSE............................................................................................................ 4
2.0 BACKGROUND ................................................................................................... 5
3.0 COMPETITION INTENDED ................................................................................. 6
4.0 SCOPE OF SERVICES........................................................................................ 6
5.0 INSTRUCTIONS FOR SUBMITTING PROPOSALS ........................................... 7
6.0 SPECIFIC PROPOSAL REQUIREMENTS ........................................................ 10
7.0 EVALUATION AND AWARD CRITERIA........................................................... 12
8.0 ADDITIONAL INSTRUCTIONS ......................................................................... 12
9.0 CONTRACT TERMS AND CONDITIONS.......................................................... 16
SIGNATURE SHEET ................................................................................................... 25
PROPRIETARY/CONFIDENTIAL INFORMATION IDENTIFICATION ........................ 26
EXCEPTIONS TO RFP ................................................................................................ 27
ANTICOLLUSION........................................................................................................ 28
PROOF OF AUTHORITY TO TRANSACT BUSINESS IN VIRGINIA ......................... 29
ATTACHMENT A1 to A11 – Pricing Quotation and Information Exhibits
ATTACHMENT B – Dental Provider Utilization Report
ATTACHMENT C – Vision Provider Utilization Report
ATTACHMENT D – Performance Guarantee Exhibit
ATTACHMENT E – Dental and Vision Questionnaire
APPENDIX A – Census Data
APPENDIX B1 to B3 – Dental, Vision, Legal, and Identity Theft Rate Information
APPENDIX C1 to C3 – Dental Claims Experience
APPENDIX D1 to D11 – Plan Summaries
APPENDIX E – Long Term Disability Claims Experience
RFP 26067-JS
Page 3
1.0 PURPOSE
1.1. The purpose and intent of this Request for Proposal (RFP) is to solicit proposals for
The City of Suffolk (“City”) from licensed qualified sources to establish one or more
contracts through competitive negotiation for administration of its Employee Benefits:
Ancillary Coverage program effective January 1, 2027.
As noted herein, The City will accept and consider proposals for the following
voluntary insurance products (all 100% employee paid):
Fully-Insured Dental
Fully-Insured Vision
Short-Term Disability
Long-Term Disability
Accident
Critical Illness
Hospital Indemnity
Legal Plan
Identity Theft
Pet Insurance
Offerors shall choose the pricing exhibit(s) and questionnaire(s) in which they will be
providing a proposal for the City’s considerations. Please outline any additional
savings The City would receive if multiple lines of coverage were selected, and also
provide pricing for all products on both a stand-alone and bundled basis. All pricing
should be net of commissions.
1.2. The City’s Objectives:
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
To provide employees with a quality, affordable ancillary benefits responsive
to the diverse needs of employees;
To ensure employees and their dependents are provided with the highest
quality of care by providers and superior customer service;
To ensure plans are managed effectively by taking advantage of cost and
utilization management opportunities available in the marketplace while
increasing quality;
To provide employees access to consumer enhancing technology that
assist in education and communication on provider choice, quality,
transparency, personal health care, and cost;
To assist the City in building a community/culture of wellness, accountability
and responsibility.
The City reserves the right to award the contract to one or multiple firms. The initial term
of this agreement shall be for two (2) years effective from the date of the agreement with
coverage to begin on January 1, 2027. The initial term will end on December 31, 2028,
with coverage to end on December 31, 2028. The City reserves the exclusive right to
renew the contract for an additional four (4) successive one year periods contingent upon
rate adjustment and satisfactory performance of contract terms.
RFP 26067-JS
Page 4
2.0 BACKGROUND
2.1. The following is a basic summary of information provided for Offeror reference and
to assist Offerors in assessing the City’s history and requirements.
Employer:
The City of Suffolk (The City)
Address:
442 W. Washington Street, Suffolk, VA 23434
Location of Employees:
Virginia
Number of Employees
Currently Enrolled:
1491 Active Full Time
1162 Dental
1036 Vision
344 Short Term Disability
493 Long Term Disability
614 Accident
522 Employee / 203 Spouse - Critical Illness
403 Hospital Indemnity
427 Legal Plan
224 Identity Theft Plan
Industry:
Municipal, City government
Voluntary Coverages to be Quoted: Dental, Vision, Short Term Disability, Long Term Disability,
Accident, Critical Illness, Hospital Indemnity, Legal Plan,
Identity Theft Plan, Pet Insurance
Current Carrier:
Dental: Delta Dental
Vision: MetLife
Short Term Disability: MetLife
Long Term Disability: The Standard
Accident: MetLife
Critical Illness: MetLife
Hospital Indemnity: MetLife
Legal Plan: Legal Resources
Identity Theft Plan: Legal Resources
Pet Insurance: MetLife
RFP 26067-JS
Page 5
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.