PREVENTIVE MAINTENANCE, REPAIR AND ON CALL SYSTEM INTEGRATION FOR THE FDNY COMMUNICATIONS SYSTEMS

The FDNY Communications Systems provides comprehensive mission-critical communications services in support of Department first responders. The operations of these systems are central to the FDNY's ability to respond to emergencies. Operating on a twenty-four (24) hours per day, seven (7) days per week basis, the services required herein shall ensure continuous FDNY Communications Systems functionality to include the deployment of all systems upgrades and enhancements. The Fire Department’s goals and objectives for this solicitation are to obtain the services of a highly qualified Contractor to provide Contractor services for Preventive Maintenance, Repair and On Call System Integration for the FDNY Communications Systems (“FDNY Communications Systems” or “Communications Systems”) as noted herein.

The services required shall include Preventative Maintenance, Repair and On Call System Integration for the following individual FDNY communications systems in totality delineated as the FDNY Communication Systems and FDNY Legacy Communication Systems. • Emergency Reporting System (ERS) and Electro-Mechanical Alarm Display System (EMADS) • Emergency Reporting System (ERS) Solar/Cellular Call Boxes • Voice Alarm System (VA) • Teleprinter Stations (ATS) • FireCAD PCs and associated Peripherals • EMSCAD PCs and associated peripherals • Status Entry Panel (SEP) • Silent Hawk • Related FDNY Communications, Operations, and IT Systems • Fireground Accountability Program • Electronic Fireground Accountability System (FGAP) • Electronic Fireground Accountability System (EFAS) • Radio Application /Application Spare Mask Application • Evidence Tracking System Application • Dashboard Application • Electronic Bureau of Fire ride list (EBF-4) • Handie Talkie and Spare Mask Application • Status Recording Subsystem (SRS)

At the time of proposal submission, corporations or companies providing such services shall have demonstrated minimum qualifications, which are satisfactory to the FDNY with respect to the experience and background knowledge of IT and Communications systems maintenance, upgrade, and repair services. The Contractor and its employees shall have ability and training in digital and analog communications systems, embedded microprocessor systems, as applicable, and possess all required licenses, permits, and other similar certificates and qualifications as necessary.

This Competitive Sealed Bid (“RFx) is being released through the electronic Procurement and Sourcing Solutions Portal (PASSPort), New York City’s online procurement portal. Responses to this RFx should be submitted via PASSPort. To access the solicitation, vendors should visit the PASSPort Public Portal at https://www.nyc.gov/site/mocs/passport/about-passport.page and click on the “Search Funding Opportunities in PASSPort” blue box. This will take you to the Public Portal of all procurements in the PASSPort system. To quickly locate the RFx, insert the EPIN 05724P0016 into the Keywords search field. If you need assistance submitting a response, please contact help@mocs.nyc.gov. This procurement is subject to LL1-MWBE. If you need assistance submitting a response, please use the Inquiry Submission Form https://mocssupport.atlassian.net/servicedesk/customer/portal/8Should you have any questions please contact David Holmes at david.holmes@fdny.nyc.gov.