An integrated telecommunications Business Support System (BSS) and Operating Support System (OSS) solution

Location: Iowa
Posted: Aug 20, 2025
Due: Oct 3, 2025
Agency: State Government of Iowa
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: RFP 25-019
Publication URL: To access bid details, please log in.
Bid Information
Bid Number

RFP 25-019

Solicitation

An integrated telecommunications Business Support System (BSS) and Operating Support System (OSS) solution

Solicitation Type

Request for Proposals

County
Description
Description

The Iowa Communications Network is seeking Bid Proposals from Vendors who can provide an integrated telecommunications Business Support System (BSS) and Operating Support System (OSS) solution. As shown in the diagram below (left side), the ICN uses NetPlus (and backend databases) and ServiceNow today. These are the “core systems”. Solid lines represent mostly automated processes. Dashed lines represent mostly manual integrations. Proposals must either integrate with the adjacent systems or replace the functionality of the adjacent system. Major points will be awarded for meeting the requirements of the core systems, and bids will not be considered which do not sufficiently cover the core system functionality. Additional points will be awarded if the proposed solution converts manual integrations to automated, as well as for providing “nice to have” functionality.
Agency Information
Number

336

Name

Iowa Communications Network

Address 1

Grimes State Office Bldg

Address 2

400 E 14th St

City/State/Zip

Des Moines, IA 50319
Contact Information
Contact Name

Brian Clayton

Contact Title


Contact Phone Number

(515) 725-4616

Contact Phone Extension

Contact Other Number

(877) 426-4692

Contact Fax Number

(515) 725-4774
Valid Dates
From

8/20/2025 3:00:00 PM

Until

10/3/2025 4:00:00 PM
Documents/Attachments

8/18/2025 2:48:44 PM
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.