Contact Center as a Service (CCaaS) Solution

Location: Maryland
Posted: Apr 28, 2026
Due: May 15, 2026
Agency: Washington Suburban Sanitary Commission
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
  • V - Transportation, Travel and Relocation Services
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Form Details (Abstract): RFQ 101587
Status Active
Abstract
Negotiation Number 101587
Negotiation Type RFQ
Title Contact Center as a Service (CCaaS) Solution
Description Contact Center as a Service (CCaaS) Solution
Open Date 03-APR-2026 17:16:52
Close Date 15-MAY-2026 14:00:00
Award Date
Cover Sheet
Contract Admininstrator Lakhawala, Sejal B
Phone 301-206-8979
E-mail sejal.lakhawala@wsscwater.com
Site Inspection No
Site Inspection Date & Time
Site Inspection Location
Pre-Solicitation Meeting Yes
Pre-Solicitation Meeting Date & Time
Pre-Solicitation Meeting Location
Appendix A
Supplier Diversity Forms No
Appendix B
Performance Bond No
Labor and Material Payment Bond No
Appendix C
Pricing Page Yes
Signature Page Yes
Contract Certification Affidavit Yes
References Form Yes
Statement of Bidder's Qualification's Form Yes
Metropolitan Council of Governments Rider Clause No
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