Mixed-Operations Portfolio Case Management Program

Location: Washington
Posted: Mar 11, 2026
Due: Apr 7, 2026
Agency: Seattle Housing Authority (SHA)
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: 6169
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Mixed-Operations Portfolio Case Management Program
Solicitation #
6169
Category
Consulting and professional services
Issue date
Wednesday, March 11, 2026
Due date
Tuesday, April 7, 2026 - 04:00pm
Status
Open
Solicitation type
Request for Proposals
Solicitation document
Description

The Seattle Housing Authority (SHA) is seeking a qualified professional firm to assist SHA in providing specialized case management services (including mental health case management) to residents residing in the Mixed-Operations Portfolio, with an emphasis on the 237 SHA-owned low-income buildings. Additional communities may be added, depending on community needs and funding availability.

Pre-bid meeting
If you have MS Teams and would like to join the meeting virtually, please e-mail Ana Chua, Contract Administrator at Ana.Chua@seattlehousing.org and you will be sent an invitation to join.
Wednesday, March 18, 2026 at 10:00am
Deadline to submit questions
Thursday, March 19, 2026 - 04:00pm

Attachment Preview

CONSULTANT REGISTRATION FORM
If you plan on submitting a Proposal for this project, please complete this registration
form and e-mail it to Ana Chua, Senior Contract Administrator, and e-mail
Ana.Chua@seattlehousing.org so that you can be contacted directly if necessary.
SEATTLE HOUSING AUTHORITY
RFP Solicitation No. 6169
Mixed-Operations Portfolio Case Management Program
Name of Firm: _____________________________________
Business Address: _________________________ _________
__________________________________
__________________________________
Contact Information:
Name: __________________________________________
Title: ___________________________________________
Telephone #: __________________
Thank you.
e-mail: _________________________________________
REQUEST FOR PROPOSALS
(SOLICITATION NO. 6169)
for
Mixed-Operations Portfolio Case Management Program
TABLE OF CONTENTS
A. INTRODUCTION...................................................................................................... 1
B. SUBMITTAL REQUIREMENTS............................................................................... 2
C. SCOPE OF WORK .................................................................................................. 4
D. INFORMATION TO BE PROVIDED IN YOUR PROPOSAL ................................... 7
E. CONSULTANT EVALUATION CRITERIA ............................................................ 10
F. SELECTION PROCESS ........................................................................................ 11
G. CONTRACT NEGOTIATIONS............................................................................... 12
H. ADMINISTRATIVE INFORMATION ...................................................................... 12
ATTACHMENTS:
A. FORMS:
Vendor Fact Sheet
Suspension and Debarment Compliance Certificate
B. INFORMATIONAL EXHIBITS:
HUD Section 3 Information and Section 3 Forms
RFP Issued On:
Wednesday, March 11, 2026
Proposal Due:
4:00 PM PT Tuesday, April 7, 2026
Seattle Housing Authority
Request for Proposals (Solicitation No. 6169)
Mixed-Operations Portfolio Case Management Program
A. INTRODUCTION
1) General: The Seattle Housing Authority (SHA) is seeking a qualified professional firm
to assist SHA in providing specialized case management services (including mental
health case management) to residents residing in the Mixed-Operations Portfolio, with
an emphasis on the 237 SHA-owned low-income buildings. Additional communities
may be added, depending on community needs and funding availability.
2) Seattle Housing Authority Background: SHA is an independent public corporation
providing long-term, low-income rental housing and rental assistance to more than
38,000 people in the city of Seattle. We believe in providing more than housing for our
tenants, and we partner with many organizations to offer an array of services and
community activities to help those we serve improve their lives. The majority of SHA's
funding is federal, through the U.S Department of Housing and Urban Development
(HUD). Other income includes rent revenue and non-HUD public and private grants.
SHA operates according to the following Mission and Values:
Our Mission
The mission of the Seattle Housing Authority is to enhance the Seattle community
by creating and sustaining decent, safe and affordable living environments that
foster stability and increase self-sufficiency for people with low incomes.
Our Values
As stewards of the public trust, we pursue our mission and responsibilities in a
spirit of service, teamwork, and respect. We embrace the values of excellence,
collaboration, innovation, and appreciation.
SHA owns and operates more than 8,500 housing units at nearly 400 sites throughout
the city. SHA also administers approximately 12,000 Housing Choice Vouchers,
enabling low-income residents to receive rental assistance throughout the Seattle
housing market. SHA, an independent public corporation established in 1939, is
governed by a seven-member Board of Commissioners, two of whom are SHA
residents. Commissioners are appointed by the Mayor and confirmed by the City
Council. More information is available at seattlehousing.org.
3) Women and Minority Business Enterprise (WMBE) Inclusion: SHA requires
proposers to make good-faith efforts to meet SHA’s 14% aspirational WMBE goal and
provide meaningful opportunities to WMBE firms to participate in the direct
performance of commercially useful work as part of the proposed Project Team.
4) [Reserved.]
SHA Solicitation No. 6169
1|Page
Last Revised 06-27-25
5) Cooperative Purchasing: RCW 39.34 allows cooperative purchasing between
public agencies (political subdivisions) in the State of Washington. Public agencies
that file an Interlocal Joint Purchasing Agreement with SHA may also wish to procure
the services herein offered by the successful party. The successful party shall have
the option of extending its offer to SHA to other agencies for the same cost, terms and
conditions.
SHA does not accept any responsibility for agreements, contracts or purchase orders
issued by other public agencies to the successful party. Each public agency accepts
responsibility for compliance with any additional or varying laws and regulations
governing purchase by or on behalf of the public agency. SHA accepts no
responsibility for the performance of the successful party in providing services to other
public agencies, nor any responsibility for the payment price to the successful party
for other public-agency purchases.
B. SUBMITTAL REQUIREMENTS
Schedule:
Activity
Location
Day
Date
If you have MS Teams and
would like to join the meeting
Pre-Submittal
Meeting
virtually, please e-mail Ana
Chua, Contract Administrator at Wednesday
Ana.Chua@seattlehousing.org
March
18
and you will be sent an invitation
to join.
Deadline for
Questions
By Email
Thursday
March
19
SUBMITTAL DEADLINE AND DELIVERY INFORMATION
Time
10:00AM -
11:00 AM
PT
4:00 PM PT
E-Mail to: Ana Chua
Ana.Chua@seattlehousing.org
Tuesday April 7 4:00 PM PT
Questions: Questions must be in writing and sent prior to the Deadline for Questions
date and time shown above. Submit your questions to Ana Chua at
Ana.Chua@seattlehousing.org
Addenda: In the event there are changes or clarifications to this RFP, SHA will issue
an addendum. Addenda will be published on SHA’s website at Do business with us |
Seattle Housing Authority. It is the responsibility of proposers to check this website
before submitting and downloading any addenda issued. If you are unable to
download the addenda, you may e-mail the Contract Administrator, Ana Chua at
Ana.Chua@seattlehousing.org to have a copy of the addenda mailed or e-mailed to
you.
Pre-Submittal Meeting: Proposers are strongly encouraged to attend a Pre-
Submittal Meeting at the date and time indicated above.
Submittal: The deadlines given above are firm as to place, date, and time. SHA will
not consider any proposal received after the deadline.
SHA Solicitation No. 6169
2|Page
Last Revised 06-27-25
All proposals should be clearly marked when e-mailed to avoid any confusion about
recording arrival dates and times. Proposers should take this practice into account
and submit their materials early to avoid any risk of ineligibility caused by
unanticipated delays or other delivery problems. NOTE: A faxed or hand delivered
proposal is not acceptable.
All proposals received will become the property of the Seattle Housing Authority and
will not be returned to the Proposer.
Proposals should be limited to a maximum of 12 pages single sided, or 6 pages
double sided in no smaller than 12 point font on 8½” by 11” sheets. The following are
NOT INCLUDED in the page limit mentioned above: your cover letter, vendor fact
sheet, resumes, the Suspension and Debarment Certificate, and any applicable
Section 3 form(s). Your cover letter should express your interest in performing the
work. A principal or officer of the firm authorized to execute contracts or other similar
documents on the firm’s behalf must sign the letter.
1) Required number of copies: Proposers responding to this RFP shall submit their
proposal to the e-mail address indicated above. The following items/forms are
to be submitted as a separate file and not included in your Proposal. Do not
include these items/forms in the proposal.
Price / Rates
Vendor Fact Sheet
Suspension and Debarment Compliance Certificate
Any applicable Section 3 Form(s)
2) Proprietary Proposal Material:
Any records or materials submitted to SHA in response to this RFP become public
records under Washington State law (see RCW Chapter 42.56, the Public
Disclosure Act, at https://apps.leg.wa.gov/rcw/default.aspx?cite=42.56). Public
records must be promptly disclosed upon request unless a statute exempts
disclosure. Exemptions from disclosure include trade secrets and valuable
formulas (see RCW 42.56 and RCW Ch. 19.108); however, public disclosure
exemptions are narrow and specific. Proposers are expected to be familiar with
any potentially-applicable exemptions, and the limits of those exemptions.
Proposers are obligated to separately bind and clearly mark as “proprietary”
information any proposal records they believe are exempted from disclosure. The
body of the proposal may refer to these separately-bound records. Proposers
should mark as “proprietary” only that information they believe legitimately fits
within a public-disclosure exemption. SHA may reject solicitation responses that
are marked proprietary in their entirety.
If SHA receives a public disclosure request for records that a Proposer has marked
as “proprietary information,” SHA may notify the Proposer of this request and
postpone disclosure briefly to allow the Proposer to file a lawsuit under RCW
42.17.330 to enjoin disclosure; however, this is a courtesy of SHA and not an
obligation.
SHA Solicitation No. 6169
3|Page
Last Revised 06-27-25
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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