SQL for IT Services
| Location: | Arkansas |
|---|---|
| Posted: | May 26, 2026 |
| Due: | Jun 9, 2026 |
| Agency: | City of Tontitown |
| Type of Government: | State & Local |
| Category: |
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| Publication URL: | To access bid details, please log in. |
| Bid Number | Title/Description | Closing Date | Date Awarded |
|
SQL for IT Services
Description: The City of Tontitown, Arkansas is requesting Statements of Qualifications (SOQs) from qualified firms to provide professional Information Technology services. This solicitation includes, but is not limited to, SQL Server database administration, system support, cybersecurity services, and IT infrastructure management. |
2026-06-09 |
Attachment Preview
CITY OF TONTITOWN
201 EAST HENRI DE TONTI, TONTITOWN, AR 72762
REQUEST FOR STATEMENT OF QUALIFICATIONS (SOQ)
Date: 05/26/2026
1. INTRODUCTION
The City of Tontitown, Arkansas is requesting Statements of Qualifications (SOQs) from qualified firms to provide profes-
sional Information Technology services. This solicitation includes, but is not limited to, SQL Server database administra-
tion, system support, cybersecurity services, and IT infrastructure management.
The City seeks a qualified provider capable of supporting mission-critical municipal systems, ensuring data integrity, system
uptime, and secure operations.
2. PURPOSE
The purpose of this Request for Qualifications is to identify experienced IT service providers capable of supporting municipal
technology environments, with emphasis on:
• SQL Server administration and database optimization
• Data backup, recovery, and migration services
• Network infrastructure management
• Cybersecurity monitoring and incident response
• Cloud services and Microsoft 365 administration
• End-user and help desk support
• IT systems planning and consulting
3. SCOPE OF SERVICES
3.1 SQL / Database Services .1 SQL / Database Services
• Installation and configuration of SQL Server environments
• Performance tuning and query optimization
• Data integrity monitoring
• Backup and disaster recovery implementation
Database migration and upgrades
3.2 IT Infrastructure Support
• Network design and maintenance
• Server administration (on-premise and cloud)
• Firewall and security appliance management
• Security policy development
3.3 Cybersecurity
Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com
CITY OF TONTITOWN
201 EAST HENRI DE TONTI, TONTITOWN, AR 72762
3.3 Cybersecurity
• Security audits and vulnerability assessments
• Endpoint protection and monitoring
• Incident response and remediation
• Security policy development
3.4 End-User Support
• Help desk services
• Hardware/software troubleshooting
• User account management
• Training and support
•
3.5 Consulting Services
• Technology planning and modernization
• Budgeting and lifecycle planning
• Vendor coordination
• Systems integration guidance
4. MINIMUM QUALIFICATIONS
Respondents should demonstrate:
• Experience supporting municipal or public-sector IT systems
• Strong expertise in SQL Server and relational databases
• Cybersecurity and network infrastructure knowledge
• Ability to provide timely support and emergency response
• Certified technical staff (Microsoft, CompTIA, Cisco or equivalent)
• Proven track record of IT service delivery in complex environments
5. SUBMISSION REQUIREMENTS
Interested firms shall submit a Statement of Qualifications including:
• Company profile and history
• Relevant municipal IT experience
• Description of SQL/database capabilities
• Key personnel qualifications
• Service delivery methodology
Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com
CITY OF TONTITOWN
201 EAST HENRI DE TONTI, TONTITOWN, AR 72762
• References from similar clients
• General pricing structure (if applicable)
• Proof of insurance and licensing
6. EVALUATION CRITERIA
Submissions will be evaluated based on:
• Technical expertise and qualifications
• Experience with municipal IT systems
• SQL/database administration capability
• Responsiveness and availability
• Past performance and references
• Overall approach to service delivery
7. SUBMISSION INFORMATION
Submit SOQs to:
City of Tontitown
Attn: Brad Spurlock, City Planner
PO Box 305
Tontitown, Arkansas 72770
Email (if applicable): bspurlock@tontitownar.gov
Phone: (479)361-2700 x122
Deadline: June 9, 2026
8. GENERAL CONDITIONS
The City reserves the right to:
• Reject any or all submissions
• Request additional information
• Select one or more qualified providers
• Establish an on-call or multi-award agreement.
Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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